GP Practice

Mayfield Medical Practice

M92040

Compare to

Registered patients

12,410

NHS Digital list size

GP FTE

7.71

NHS Digital workforce

Patients per GP FTE

1,610

Items per patient

1.77

prescribing volume

GPPS overall good

71.0%

patient experience

Access KPIs · August 2025

Same-day %

49.3%

Month: August 2025

Appts per 1K patients

390

all bookings (incl. triage)

Patient contacts per 1K

389

F2F + phone + video only

28+ day backlog

9.4%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face59.3%
Telephone12.3%
Video / online28.1%
Triage9.4%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %49.3%43.0%+6.3%
Face-to-face %59.3%58.4%+0.9%
Telephone %12.3%21.9%-9.6%
Appts per 1K389.7479.7-90.0
Triage %9.4%8.7%+0.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080316293Same-day % · 2023-07: 45.1%Same-day % · 2023-08: 48.3%Same-day % · 2023-09: 46.8%Same-day % · 2023-10: 47.5%Same-day % · 2023-12: 44.8%Same-day % · 2024-01: 48.2%Same-day % · 2024-02: 44.8%Same-day % · 2024-03: 48.0%Same-day % · 2024-04: 52.5%Same-day % · 2024-05: 45.6%Same-day % · 2024-06: 46.0%Same-day % · 2024-07: 43.7%Same-day % · 2024-08: 47.4%Same-day % · 2024-09: 46.7%Same-day % · 2024-11: 49.9%Same-day % · 2024-12: 49.4%Same-day % · 2025-01: 48.6%Same-day % · 2025-02: 45.9%Same-day % · 2025-03: 45.5%Same-day % · 2025-04: 48.3%Same-day % · 2025-05: 49.0%Same-day % · 2025-06: 50.5%Same-day % · 2025-07: 46.9%Same-day % · 2025-08: 49.3%F2F % · 2023-07: 83.0%F2F % · 2023-08: 80.8%F2F % · 2023-09: 83.4%F2F % · 2023-10: 82.7%F2F % · 2023-12: 80.4%F2F % · 2024-01: 82.1%F2F % · 2024-02: 82.1%F2F % · 2024-03: 80.9%F2F % · 2024-04: 80.2%F2F % · 2024-05: 63.0%F2F % · 2024-06: 65.4%F2F % · 2024-07: 66.8%F2F % · 2024-08: 63.3%F2F % · 2024-09: 64.4%F2F % · 2024-11: 61.4%F2F % · 2024-12: 62.4%F2F % · 2025-01: 64.6%F2F % · 2025-02: 63.9%F2F % · 2025-03: 64.6%F2F % · 2025-04: 62.8%F2F % · 2025-05: 58.4%F2F % · 2025-06: 57.6%F2F % · 2025-07: 58.7%F2F % · 2025-08: 59.3%Phone % · 2023-07: 16.8%Phone % · 2023-08: 18.9%Phone % · 2023-09: 16.2%Phone % · 2023-10: 17.2%Phone % · 2023-12: 19.3%Phone % · 2024-01: 17.4%Phone % · 2024-02: 17.7%Phone % · 2024-03: 18.2%Phone % · 2024-04: 18.6%Phone % · 2024-05: 15.2%Phone % · 2024-06: 12.6%Phone % · 2024-07: 12.3%Phone % · 2024-08: 11.5%Phone % · 2024-09: 12.0%Phone % · 2024-11: 10.7%Phone % · 2024-12: 10.6%Phone % · 2025-01: 10.5%Phone % · 2025-02: 10.1%Phone % · 2025-03: 11.5%Phone % · 2025-04: 12.3%Phone % · 2025-05: 12.9%Phone % · 2025-06: 11.7%Phone % · 2025-07: 13.2%Phone % · 2025-08: 12.3%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.4%Video % · 2024-04: 1.0%Video % · 2024-05: 21.3%Video % · 2024-06: 21.7%Video % · 2024-07: 20.5%Video % · 2024-08: 24.8%Video % · 2024-09: 23.1%Video % · 2024-11: 27.5%Video % · 2024-12: 26.6%Video % · 2025-01: 24.5%Video % · 2025-02: 25.5%Video % · 2025-03: 23.7%Video % · 2025-04: 24.7%Video % · 2025-05: 28.5%Video % · 2025-06: 30.4%Video % · 2025-07: 27.6%Video % · 2025-08: 28.1%Triage % · 2023-07: 0.0%Triage % · 2023-08: 0.1%Triage % · 2023-09: 0.1%Triage % · 2023-10: 0.1%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.1%Triage % · 2024-02: 0.2%Triage % · 2024-03: 0.1%Triage % · 2024-04: 0.1%Triage % · 2024-05: 0.1%Triage % · 2024-06: 0.1%Triage % · 2024-07: 0.1%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.1%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.1%Triage % · 2025-01: 0.1%Triage % · 2025-02: 0.1%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.1%Triage % · 2025-08: 9.4%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-083,8524,6285,4046,1802023-07: 4,331 appointments2023-08: 4,398 appointments2023-09: 4,377 appointments2023-10: 4,958 appointments2023-12: 4,079 appointments2024-01: 4,771 appointments2024-02: 4,444 appointments2024-03: 4,077 appointments2024-04: 4,083 appointments2024-05: 4,912 appointments2024-06: 4,848 appointments2024-07: 5,613 appointments2024-08: 4,263 appointments2024-09: 5,003 appointments2024-11: 4,743 appointments2024-12: 5,123 appointments2025-01: 5,955 appointments2025-02: 5,356 appointments2025-03: 5,690 appointments2025-04: 5,263 appointments2025-05: 5,180 appointments2025-06: 5,433 appointments2025-07: 5,934 appointments2025-08: 4,836 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083103734354982023-07: 349 appts per 1,000 patients2023-08: 354.4 appts per 1,000 patients2023-09: 352.7 appts per 1,000 patients2023-10: 399.5 appts per 1,000 patients2023-12: 328.7 appts per 1,000 patients2024-01: 384.4 appts per 1,000 patients2024-02: 358.1 appts per 1,000 patients2024-03: 328.5 appts per 1,000 patients2024-04: 329 appts per 1,000 patients2024-05: 395.8 appts per 1,000 patients2024-06: 390.7 appts per 1,000 patients2024-07: 452.3 appts per 1,000 patients2024-08: 343.5 appts per 1,000 patients2024-09: 403.1 appts per 1,000 patients2024-11: 382.2 appts per 1,000 patients2024-12: 412.8 appts per 1,000 patients2025-01: 479.9 appts per 1,000 patients2025-02: 431.6 appts per 1,000 patients2025-03: 458.5 appts per 1,000 patients2025-04: 424.1 appts per 1,000 patients2025-05: 417.4 appts per 1,000 patients2025-06: 437.8 appts per 1,000 patients2025-07: 478.2 appts per 1,000 patients2025-08: 389.7 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 45.1%July 2023 · 1 day: 4.7%July 2023 · 2–7 days: 16.3%July 2023 · 8–14 days: 9.3%July 2023 · 15–21 days: 10.4%July 2023 · 22–28 days: 5.0%July 2023 · > 28 days: 9.2%August 2023 · Same day: 48.3%August 2023 · 1 day: 5.0%August 2023 · 2–7 days: 12.9%August 2023 · 8–14 days: 11.7%August 2023 · 15–21 days: 8.1%August 2023 · 22–28 days: 4.7%August 2023 · > 28 days: 9.3%September 2023 · Same day: 46.8%September 2023 · 1 day: 4.2%September 2023 · 2–7 days: 14.3%September 2023 · 8–14 days: 10.1%September 2023 · 15–21 days: 10.0%September 2023 · 22–28 days: 4.7%September 2023 · > 28 days: 9.9%October 2023 · Same day: 47.5%October 2023 · 1 day: 5.7%October 2023 · 2–7 days: 14.0%October 2023 · 8–14 days: 10.5%October 2023 · 15–21 days: 7.9%October 2023 · 22–28 days: 5.7%October 2023 · > 28 days: 8.7%December 2023 · Same day: 44.8%December 2023 · 1 day: 4.3%December 2023 · 2–7 days: 12.3%December 2023 · 8–14 days: 10.4%December 2023 · 15–21 days: 8.5%December 2023 · 22–28 days: 9.0%December 2023 · > 28 days: 10.6%January 2024 · Same day: 48.2%January 2024 · 1 day: 5.3%January 2024 · 2–7 days: 14.5%January 2024 · 8–14 days: 7.8%January 2024 · 15–21 days: 7.1%January 2024 · 22–28 days: 7.1%January 2024 · > 28 days: 10.0%February 2024 · Same day: 44.8%February 2024 · 1 day: 4.1%February 2024 · 2–7 days: 13.2%February 2024 · 8–14 days: 12.6%February 2024 · 15–21 days: 6.7%February 2024 · 22–28 days: 10.2%February 2024 · > 28 days: 8.4%March 2024 · Same day: 48.0%March 2024 · 1 day: 4.6%March 2024 · 2–7 days: 13.2%March 2024 · 8–14 days: 8.4%March 2024 · 15–21 days: 7.0%March 2024 · 22–28 days: 6.6%March 2024 · > 28 days: 12.3%April 2024 · Same day: 52.5%April 2024 · 1 day: 4.1%April 2024 · 2–7 days: 9.0%April 2024 · 8–14 days: 8.2%April 2024 · 15–21 days: 6.9%April 2024 · 22–28 days: 4.4%April 2024 · > 28 days: 15.0%May 2024 · Same day: 45.6%May 2024 · 1 day: 4.7%May 2024 · 2–7 days: 13.9%May 2024 · 8–14 days: 11.0%May 2024 · 15–21 days: 7.1%May 2024 · 22–28 days: 6.5%May 2024 · > 28 days: 11.4%June 2024 · Same day: 46.0%June 2024 · 1 day: 5.4%June 2024 · 2–7 days: 14.2%June 2024 · 8–14 days: 13.8%June 2024 · 15–21 days: 9.2%June 2024 · 22–28 days: 5.7%June 2024 · > 28 days: 5.7%July 2024 · Same day: 43.7%July 2024 · 1 day: 7.1%July 2024 · 2–7 days: 16.2%July 2024 · 8–14 days: 11.6%July 2024 · 15–21 days: 8.2%July 2024 · 22–28 days: 7.5%July 2024 · > 28 days: 5.7%August 2024 · Same day: 47.4%August 2024 · 1 day: 5.7%August 2024 · 2–7 days: 14.4%August 2024 · 8–14 days: 9.1%August 2024 · 15–21 days: 7.9%August 2024 · 22–28 days: 7.3%August 2024 · > 28 days: 8.2%September 2024 · Same day: 46.7%September 2024 · 1 day: 7.4%September 2024 · 2–7 days: 16.5%September 2024 · 8–14 days: 5.8%September 2024 · 15–21 days: 7.4%September 2024 · 22–28 days: 6.7%September 2024 · > 28 days: 9.5%November 2024 · Same day: 49.9%November 2024 · 1 day: 4.8%November 2024 · 2–7 days: 10.6%November 2024 · 8–14 days: 7.5%November 2024 · 15–21 days: 7.1%November 2024 · 22–28 days: 5.5%November 2024 · > 28 days: 14.5%December 2024 · Same day: 49.4%December 2024 · 1 day: 4.2%December 2024 · 2–7 days: 11.9%December 2024 · 8–14 days: 9.0%December 2024 · 15–21 days: 7.7%December 2024 · 22–28 days: 5.0%December 2024 · > 28 days: 12.8%January 2025 · Same day: 48.6%January 2025 · 1 day: 7.2%January 2025 · 2–7 days: 14.7%January 2025 · 8–14 days: 10.4%January 2025 · 15–21 days: 5.0%January 2025 · 22–28 days: 3.8%January 2025 · > 28 days: 10.2%February 2025 · Same day: 45.9%February 2025 · 1 day: 7.8%February 2025 · 2–7 days: 17.9%February 2025 · 8–14 days: 8.9%February 2025 · 15–21 days: 4.5%February 2025 · 22–28 days: 5.1%February 2025 · > 28 days: 9.8%March 2025 · Same day: 45.5%March 2025 · 1 day: 7.5%March 2025 · 2–7 days: 19.5%March 2025 · 8–14 days: 9.1%March 2025 · 15–21 days: 5.2%March 2025 · 22–28 days: 4.8%March 2025 · > 28 days: 8.4%April 2025 · Same day: 48.3%April 2025 · 1 day: 8.7%April 2025 · 2–7 days: 13.8%April 2025 · 8–14 days: 8.8%April 2025 · 15–21 days: 7.2%April 2025 · 22–28 days: 4.4%April 2025 · > 28 days: 8.9%May 2025 · Same day: 49.0%May 2025 · 1 day: 8.3%May 2025 · 2–7 days: 16.5%May 2025 · 8–14 days: 7.7%May 2025 · 15–21 days: 5.5%May 2025 · 22–28 days: 4.2%May 2025 · > 28 days: 8.6%June 2025 · Same day: 50.5%June 2025 · 1 day: 7.2%June 2025 · 2–7 days: 14.1%June 2025 · 8–14 days: 11.2%June 2025 · 15–21 days: 6.0%June 2025 · 22–28 days: 3.3%June 2025 · > 28 days: 7.6%July 2025 · Same day: 46.9%July 2025 · 1 day: 7.8%July 2025 · 2–7 days: 17.1%July 2025 · 8–14 days: 10.1%July 2025 · 15–21 days: 6.5%July 2025 · 22–28 days: 3.0%July 2025 · > 28 days: 8.7%August 2025 · Same day: 49.3%August 2025 · 1 day: 8.8%August 2025 · 2–7 days: 7.5%August 2025 · 8–14 days: 13.3%August 2025 · 15–21 days: 8.0%August 2025 · 22–28 days: 3.8%August 2025 · > 28 days: 9.4%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 56/100
  • High demand (>400 appts/1K)
  • Elevated DNA rate (6.3%)
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.1%
Face-to-face %-1.9%
Telephone %+1.3%
Same-day %+1%
Appts per 1K-1.1%
Triage %+85.2%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the practice saw a significant increase in the triage percentage, rising from 0.1% to 9.4%, which is a 13,827% increase from the previous month. This is the most notable change compared to the practice's trailing average.

Several trends are worth monitoring. The telephone percentage has increased by 1.3% month-on-month, while the face-to-face percentage has decreased by 1.9%. Additionally, the DNA rate has been rising steadily over the past few months.

To investigate these trends, the practice manager should review whether the increase in telephone consultations aligns with any changes in patient communication policies or system updates. Additionally, verifying if the decrease in face-to-face appointments is due to operational changes or patient preferences would be beneficial.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-08
value 9.4 · avg 0.1 ± 0
f2fPct2025-06
value 57.6 · avg 63.4 ± 2
triagePct2025-03
value 0 · avg 0.1 ± 0
total2025-01
value 5955 · avg 4663.3 ± 463
phonePct2024-08
value 11.5 · avg 16.7 ± 2.2
phonePct2024-07
value 12.3 · avg 17.1 ± 1.8
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-08
0.1 → 9.4 (+13827%)
triagePct2025-05
0 → 0 (-100%)
triagePct2025-03
0.1 → 0 (-100%)
triagePct2024-12
0 → 0.1 (+131.5%)
triagePct2024-11
0.1 → 0 (-57.8%)
triagePct2024-09
0 → 0.1 (+326%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

7.71

Nurse FTE

4

Direct Patient Care FTE

0.16

Admin FTE

11.41

1 practices reporting · 100.0% coverage

Staff group mix

GP7.7 FTE · 33%
Nurse4.0 FTE · 17%
Direct Patient Care0.2 FTE · 1%
Admin11.4 FTE · 49%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP7.71 FTE · 9 headcount
Partner2.43 FTE (32%) · 2 hc
Salaried2.29 FTE (30%) · 4 hc
Training (ST/F)2.99 FTE (39%) · 3 hc
Nurses4.00 FTE · 5 headcount
Practice Nurse1.60 FTE (40%) · 2 hc
Advanced / Specialist2.40 FTE (60%) · 3 hc
Admin / Non-clinical11.41 FTE · 13 headcount
Management3.93 FTE (34%) · 4 hc
Reception / Admin7.08 FTE (62%) · 8 hc
Estates / Ancillary0.40 FTE (4%) · 1 hc
Direct Patient Care0.16 FTE · 1 headcount
Other0.16 FTE (100%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0305914GP · 2024-03: 6 FTEGP · 2024-04: 7 FTEGP · 2024-05: 7 FTEGP · 2024-06: 7 FTEGP · 2024-07: 7 FTEGP · 2024-08: 6 FTEGP · 2024-09: 6 FTEGP · 2024-10: 5 FTEGP · 2024-11: 5 FTEGP · 2024-12: 5 FTEGP · 2025-01: 5 FTEGP · 2025-02: 5 FTEGP · 2025-03: 5 FTEGP · 2025-04: 5 FTEGP · 2025-05: 5 FTEGP · 2025-06: 5 FTEGP · 2025-07: 5 FTEGP · 2025-08: 6 FTEGP · 2025-09: 6 FTEGP · 2025-10: 6 FTEGP · 2025-11: 6 FTEGP · 2025-12: 8 FTEGP · 2026-01: 8 FTEGP · 2026-02: 8 FTEGP · 2026-03: 8 FTENurse · 2024-03: 4 FTENurse · 2024-04: 4 FTENurse · 2024-05: 4 FTENurse · 2024-06: 4 FTENurse · 2024-07: 4 FTENurse · 2024-08: 4 FTENurse · 2024-09: 4 FTENurse · 2024-10: 4 FTENurse · 2024-11: 4 FTENurse · 2024-12: 4 FTENurse · 2025-01: 4 FTENurse · 2025-02: 4 FTENurse · 2025-03: 4 FTENurse · 2025-04: 4 FTENurse · 2025-05: 4 FTENurse · 2025-06: 4 FTENurse · 2025-07: 4 FTENurse · 2025-08: 4 FTENurse · 2025-09: 4 FTENurse · 2025-10: 4 FTENurse · 2025-11: 4 FTENurse · 2025-12: 4 FTENurse · 2026-01: 4 FTENurse · 2026-02: 4 FTENurse · 2026-03: 4 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 12 FTEAdmin · 2024-04: 12 FTEAdmin · 2024-05: 12 FTEAdmin · 2024-06: 12 FTEAdmin · 2024-07: 12 FTEAdmin · 2024-08: 12 FTEAdmin · 2024-09: 12 FTEAdmin · 2024-10: 11 FTEAdmin · 2024-11: 11 FTEAdmin · 2024-12: 11 FTEAdmin · 2025-01: 11 FTEAdmin · 2025-02: 11 FTEAdmin · 2025-03: 11 FTEAdmin · 2025-04: 11 FTEAdmin · 2025-05: 11 FTEAdmin · 2025-06: 10 FTEAdmin · 2025-07: 10 FTEAdmin · 2025-08: 12 FTEAdmin · 2025-09: 12 FTEAdmin · 2025-10: 12 FTEAdmin · 2025-11: 12 FTEAdmin · 2025-12: 12 FTEAdmin · 2026-01: 11 FTEAdmin · 2026-02: 11 FTEAdmin · 2026-03: 11 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good71.0%
Phone easy36.1%
Website easy56.2%
100.0% coverage

Prescribing volume

1.77

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.