GP Practice

Little Lever Health Centre 1

P82020

Compare to

Registered patients

4,820

NHS Digital list size

GP FTE

1.39

NHS Digital workforce

Patients per GP FTE

3,468

Items per patient

1.66

prescribing volume

GPPS overall good

74.6%

patient experience

Access KPIs · August 2025

Same-day %

26.3%

Month: August 2025

Appts per 1K patients

385

all bookings (incl. triage)

Patient contacts per 1K

379

F2F + phone + video only

28+ day backlog

1.3%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face80.5%
Telephone17.9%
Triage11.3%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %26.3%43.0%-16.7%
Face-to-face %80.5%58.4%+22.1%
Telephone %17.9%21.9%-4.0%
Appts per 1K384.9479.7-94.8
Triage %11.3%8.7%+2.6%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080326495Same-day % · 2023-07: 35.5%Same-day % · 2023-08: 30.8%Same-day % · 2023-09: 28.1%Same-day % · 2023-10: 31.4%Same-day % · 2023-12: 37.1%Same-day % · 2024-01: 32.8%Same-day % · 2024-02: 30.1%Same-day % · 2024-03: 31.2%Same-day % · 2024-04: 27.9%Same-day % · 2024-05: 25.0%Same-day % · 2024-06: 23.3%Same-day % · 2024-07: 23.4%Same-day % · 2024-08: 26.3%Same-day % · 2024-09: 24.1%Same-day % · 2024-11: 29.6%Same-day % · 2024-12: 30.1%Same-day % · 2025-01: 30.2%Same-day % · 2025-02: 29.3%Same-day % · 2025-03: 24.6%Same-day % · 2025-04: 28.8%Same-day % · 2025-05: 27.6%Same-day % · 2025-06: 26.3%Same-day % · 2025-07: 25.9%Same-day % · 2025-08: 26.3%F2F % · 2023-07: 77.2%F2F % · 2023-08: 76.9%F2F % · 2023-09: 80.4%F2F % · 2023-10: 79.4%F2F % · 2023-12: 75.9%F2F % · 2024-01: 75.7%F2F % · 2024-02: 77.0%F2F % · 2024-03: 76.0%F2F % · 2024-04: 80.1%F2F % · 2024-05: 76.9%F2F % · 2024-06: 82.7%F2F % · 2024-07: 84.9%F2F % · 2024-08: 85.0%F2F % · 2024-09: 85.1%F2F % · 2024-11: 81.6%F2F % · 2024-12: 83.8%F2F % · 2025-01: 85.1%F2F % · 2025-02: 84.4%F2F % · 2025-03: 83.6%F2F % · 2025-04: 85.0%F2F % · 2025-05: 83.0%F2F % · 2025-06: 80.4%F2F % · 2025-07: 80.6%F2F % · 2025-08: 80.5%Phone % · 2023-07: 21.1%Phone % · 2023-08: 21.4%Phone % · 2023-09: 16.7%Phone % · 2023-10: 18.2%Phone % · 2023-12: 23.1%Phone % · 2024-01: 22.8%Phone % · 2024-02: 21.2%Phone % · 2024-03: 22.7%Phone % · 2024-04: 18.0%Phone % · 2024-05: 22.2%Phone % · 2024-06: 15.6%Phone % · 2024-07: 13.4%Phone % · 2024-08: 14.2%Phone % · 2024-09: 13.5%Phone % · 2024-11: 16.9%Phone % · 2024-12: 14.9%Phone % · 2025-01: 13.5%Phone % · 2025-02: 14.0%Phone % · 2025-03: 15.2%Phone % · 2025-04: 13.6%Phone % · 2025-05: 15.5%Phone % · 2025-06: 17.6%Phone % · 2025-07: 17.7%Phone % · 2025-08: 17.9%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-07: 14.0%Triage % · 2023-08: 14.6%Triage % · 2023-09: 10.9%Triage % · 2023-10: 11.4%Triage % · 2023-12: 14.4%Triage % · 2024-01: 13.8%Triage % · 2024-02: 14.3%Triage % · 2024-03: 15.5%Triage % · 2024-04: 12.5%Triage % · 2024-05: 15.3%Triage % · 2024-06: 11.6%Triage % · 2024-07: 10.1%Triage % · 2024-08: 10.1%Triage % · 2024-09: 9.1%Triage % · 2024-11: 12.8%Triage % · 2024-12: 11.3%Triage % · 2025-01: 9.3%Triage % · 2025-02: 9.2%Triage % · 2025-03: 9.9%Triage % · 2025-04: 10.5%Triage % · 2025-05: 10.4%Triage % · 2025-06: 11.8%Triage % · 2025-07: 12.0%Triage % · 2025-08: 11.3%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-081,5561,8812,2062,5312023-07: 2,002 appointments2023-08: 2,106 appointments2023-09: 2,303 appointments2023-10: 2,437 appointments2023-12: 1,761 appointments2024-01: 2,305 appointments2024-02: 2,266 appointments2024-03: 2,090 appointments2024-04: 1,912 appointments2024-05: 2,337 appointments2024-06: 2,023 appointments2024-07: 2,137 appointments2024-08: 1,722 appointments2024-09: 2,167 appointments2024-11: 2,191 appointments2024-12: 2,229 appointments2025-01: 2,239 appointments2025-02: 1,902 appointments2025-03: 1,755 appointments2025-04: 1,650 appointments2025-05: 1,813 appointments2025-06: 1,792 appointments2025-07: 2,090 appointments2025-08: 1,855 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083233904585252023-07: 415.4 appts per 1,000 patients2023-08: 436.9 appts per 1,000 patients2023-09: 477.8 appts per 1,000 patients2023-10: 505.6 appts per 1,000 patients2023-12: 365.4 appts per 1,000 patients2024-01: 478.2 appts per 1,000 patients2024-02: 470.1 appts per 1,000 patients2024-03: 433.6 appts per 1,000 patients2024-04: 396.7 appts per 1,000 patients2024-05: 484.9 appts per 1,000 patients2024-06: 419.7 appts per 1,000 patients2024-07: 443.4 appts per 1,000 patients2024-08: 357.3 appts per 1,000 patients2024-09: 449.6 appts per 1,000 patients2024-11: 454.6 appts per 1,000 patients2024-12: 462.4 appts per 1,000 patients2025-01: 464.5 appts per 1,000 patients2025-02: 394.6 appts per 1,000 patients2025-03: 364.1 appts per 1,000 patients2025-04: 342.3 appts per 1,000 patients2025-05: 376.1 appts per 1,000 patients2025-06: 371.8 appts per 1,000 patients2025-07: 433.6 appts per 1,000 patients2025-08: 384.9 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 35.5%July 2023 · 1 day: 12.1%July 2023 · 2–7 days: 31.9%July 2023 · 8–14 days: 14.7%July 2023 · 15–21 days: 3.2%July 2023 · 22–28 days: 1.2%July 2023 · > 28 days: 1.2%August 2023 · Same day: 30.8%August 2023 · 1 day: 14.7%August 2023 · 2–7 days: 36.1%August 2023 · 8–14 days: 14.0%August 2023 · 15–21 days: 2.1%August 2023 · 22–28 days: 1.2%August 2023 · > 28 days: 1.1%September 2023 · Same day: 28.1%September 2023 · 1 day: 11.0%September 2023 · 2–7 days: 31.8%September 2023 · 8–14 days: 23.5%September 2023 · 15–21 days: 3.1%September 2023 · 22–28 days: 1.3%September 2023 · > 28 days: 1.1%October 2023 · Same day: 31.4%October 2023 · 1 day: 14.2%October 2023 · 2–7 days: 36.7%October 2023 · 8–14 days: 12.5%October 2023 · 15–21 days: 2.2%October 2023 · 22–28 days: 1.6%October 2023 · > 28 days: 1.4%December 2023 · Same day: 37.1%December 2023 · 1 day: 10.3%December 2023 · 2–7 days: 34.0%December 2023 · 8–14 days: 12.3%December 2023 · 15–21 days: 3.0%December 2023 · 22–28 days: 2.4%December 2023 · > 28 days: 1.0%January 2024 · Same day: 32.8%January 2024 · 1 day: 10.4%January 2024 · 2–7 days: 35.3%January 2024 · 8–14 days: 11.1%January 2024 · 15–21 days: 6.5%January 2024 · 22–28 days: 2.0%January 2024 · > 28 days: 1.9%February 2024 · Same day: 30.1%February 2024 · 1 day: 10.7%February 2024 · 2–7 days: 37.3%February 2024 · 8–14 days: 11.8%February 2024 · 15–21 days: 6.7%February 2024 · 22–28 days: 2.0%February 2024 · > 28 days: 1.4%March 2024 · Same day: 31.2%March 2024 · 1 day: 15.8%March 2024 · 2–7 days: 33.6%March 2024 · 8–14 days: 8.7%March 2024 · 15–21 days: 6.1%March 2024 · 22–28 days: 2.9%March 2024 · > 28 days: 1.7%April 2024 · Same day: 27.9%April 2024 · 1 day: 10.7%April 2024 · 2–7 days: 34.0%April 2024 · 8–14 days: 15.5%April 2024 · 15–21 days: 7.0%April 2024 · 22–28 days: 2.0%April 2024 · > 28 days: 2.8%May 2024 · Same day: 25.0%May 2024 · 1 day: 13.2%May 2024 · 2–7 days: 38.9%May 2024 · 8–14 days: 13.9%May 2024 · 15–21 days: 4.4%May 2024 · 22–28 days: 2.7%May 2024 · > 28 days: 2.0%June 2024 · Same day: 23.3%June 2024 · 1 day: 12.9%June 2024 · 2–7 days: 42.4%June 2024 · 8–14 days: 11.4%June 2024 · 15–21 days: 5.7%June 2024 · 22–28 days: 2.3%June 2024 · > 28 days: 2.0%July 2024 · Same day: 23.4%July 2024 · 1 day: 11.9%July 2024 · 2–7 days: 43.2%July 2024 · 8–14 days: 13.8%July 2024 · 15–21 days: 3.5%July 2024 · 22–28 days: 1.5%July 2024 · > 28 days: 2.6%August 2024 · Same day: 26.3%August 2024 · 1 day: 8.0%August 2024 · 2–7 days: 37.3%August 2024 · 8–14 days: 19.2%August 2024 · 15–21 days: 4.3%August 2024 · 22–28 days: 2.4%August 2024 · > 28 days: 2.6%September 2024 · Same day: 24.1%September 2024 · 1 day: 14.8%September 2024 · 2–7 days: 39.6%September 2024 · 8–14 days: 13.7%September 2024 · 15–21 days: 4.3%September 2024 · 22–28 days: 1.6%September 2024 · > 28 days: 1.8%November 2024 · Same day: 29.6%November 2024 · 1 day: 15.2%November 2024 · 2–7 days: 37.8%November 2024 · 8–14 days: 10.2%November 2024 · 15–21 days: 3.5%November 2024 · 22–28 days: 1.8%November 2024 · > 28 days: 1.9%December 2024 · Same day: 30.1%December 2024 · 1 day: 15.3%December 2024 · 2–7 days: 38.7%December 2024 · 8–14 days: 8.6%December 2024 · 15–21 days: 4.4%December 2024 · 22–28 days: 1.7%December 2024 · > 28 days: 1.2%January 2025 · Same day: 30.2%January 2025 · 1 day: 13.2%January 2025 · 2–7 days: 41.4%January 2025 · 8–14 days: 5.9%January 2025 · 15–21 days: 4.8%January 2025 · 22–28 days: 2.5%January 2025 · > 28 days: 2.1%February 2025 · Same day: 29.3%February 2025 · 1 day: 9.8%February 2025 · 2–7 days: 41.2%February 2025 · 8–14 days: 11.3%February 2025 · 15–21 days: 4.5%February 2025 · 22–28 days: 2.3%February 2025 · > 28 days: 1.6%March 2025 · Same day: 24.6%March 2025 · 1 day: 12.0%March 2025 · 2–7 days: 38.6%March 2025 · 8–14 days: 14.5%March 2025 · 15–21 days: 4.9%March 2025 · 22–28 days: 3.6%March 2025 · > 28 days: 1.8%April 2025 · Same day: 28.8%April 2025 · 1 day: 13.3%April 2025 · 2–7 days: 23.2%April 2025 · 8–14 days: 23.7%April 2025 · 15–21 days: 5.3%April 2025 · 22–28 days: 3.6%April 2025 · > 28 days: 2.0%May 2025 · Same day: 27.6%May 2025 · 1 day: 11.1%May 2025 · 2–7 days: 39.4%May 2025 · 8–14 days: 13.2%May 2025 · 15–21 days: 3.0%May 2025 · 22–28 days: 3.8%May 2025 · > 28 days: 1.8%June 2025 · Same day: 26.3%June 2025 · 1 day: 10.2%June 2025 · 2–7 days: 41.0%June 2025 · 8–14 days: 12.3%June 2025 · 15–21 days: 3.9%June 2025 · 22–28 days: 4.3%June 2025 · > 28 days: 2.1%July 2025 · Same day: 25.9%July 2025 · 1 day: 10.7%July 2025 · 2–7 days: 45.0%July 2025 · 8–14 days: 10.0%July 2025 · 15–21 days: 3.1%July 2025 · 22–28 days: 3.6%July 2025 · > 28 days: 1.9%August 2025 · Same day: 26.3%August 2025 · 1 day: 11.9%August 2025 · 2–7 days: 42.0%August 2025 · 8–14 days: 11.6%August 2025 · 15–21 days: 4.5%August 2025 · 22–28 days: 2.4%August 2025 · > 28 days: 1.3%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 50/100
  • Moderate demand
  • Elevated DNA rate (7.9%)
  • Low same-day access (26.2%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+2.8%
Face-to-face %-1.1%
Telephone %+4.9%
Same-day %-0.2%
Appts per 1K+2.8%
Triage %+3.3%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice saw a notable increase in telephone appointments, rising to 17.9% compared to the trailing average of 14.8%. This is a significant shift, with a 20% increase from the previous month. Additionally, the DNA rate has dropped to 7.9%, down from the trailing average of 8.8%.

Several trends and step changes are worth noting. The percentage of telephone appointments has risen consistently, increasing by 20% from the previous month. The triage percentage has also seen a notable increase, rising by 41% in November 2024. These shifts may indicate a change in patient preferences or operational adjustments.

To investigate these changes, the practice manager should review the reasons behind the rise in telephone appointments and the increase in triage. Understanding these trends could help in planning future staffing and resource allocation.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

phonePct2025-07
value 17.7 · avg 14.8 ± 1.3
f2fPct2025-07
value 80.6 · avg 83.7 ± 1.5
total2025-04
value 1650 · avg 2058.7 ± 188.9
total2025-03
value 1755 · avg 2101.3 ± 172.5
f2fPct2024-08
value 85 · avg 78.6 ± 2.8
total2024-08
value 1722 · avg 2139.9 ± 189
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (3)

triagePct2024-11
9.1 → 12.8 (+41.1%)
dnaRate2024-07
8.9 → 12.3 (+38.2%)
dnaRate2023-07
7.1 → 10 (+40.8%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 94/100medium confidence
Last inspection: 2021-10-27 · 54 months ago
  • Current rating is good, and the latest CQC assessment date is 2021-10-27 (54 months ago).
  • This matches the current focused-assessment cohort profile (Good/Outstanding with report window 2017–2022).
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

1.39

Nurse FTE

0.43

Direct Patient Care FTE

1.04

Admin FTE

4.92

1 practices reporting · 100.0% coverage

Staff group mix

GP1.4 FTE · 18%
Nurse0.4 FTE · 6%
Direct Patient Care1.0 FTE · 13%
Admin4.9 FTE · 63%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP1.39 FTE · 2 headcount
Partner1.00 FTE (72%) · 1 hc
Locum0.39 FTE (28%) · 1 hc
Nurses0.43 FTE · 1 headcount
Practice Nurse0.43 FTE (100%) · 1 hc
Admin / Non-clinical4.92 FTE · 7 headcount
Management1.00 FTE (20%) · 1 hc
Reception / Admin3.25 FTE (66%) · 5 hc
Other0.67 FTE (14%) · 1 hc
Direct Patient Care1.04 FTE · 2 headcount
Pharmacist1.04 FTE (100%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030246GP · 2024-03: 1 FTEGP · 2024-04: 1 FTEGP · 2024-05: 1 FTEGP · 2024-06: 1 FTEGP · 2024-07: 1 FTEGP · 2024-08: 1 FTEGP · 2024-09: 1 FTEGP · 2024-10: 1 FTEGP · 2024-11: 1 FTEGP · 2024-12: 1 FTEGP · 2025-01: 1 FTEGP · 2025-02: 1 FTEGP · 2025-03: 1 FTEGP · 2025-04: 1 FTEGP · 2025-05: 1 FTEGP · 2025-06: 1 FTEGP · 2025-07: 1 FTEGP · 2025-08: 2 FTEGP · 2025-09: 2 FTEGP · 2025-10: 2 FTEGP · 2025-11: 2 FTEGP · 2025-12: 2 FTEGP · 2026-01: 2 FTEGP · 2026-02: 1 FTEGP · 2026-03: 1 FTENurse · 2024-03: 0 FTENurse · 2024-04: 0 FTENurse · 2024-05: 0 FTENurse · 2024-06: 0 FTENurse · 2024-07: 0 FTENurse · 2024-08: 0 FTENurse · 2024-09: 0 FTENurse · 2024-10: 0 FTENurse · 2024-11: 0 FTENurse · 2024-12: 0 FTENurse · 2025-01: 0 FTENurse · 2025-02: 0 FTENurse · 2025-03: 0 FTENurse · 2025-04: 0 FTENurse · 2025-05: 0 FTENurse · 2025-06: 0 FTENurse · 2025-07: 0 FTENurse · 2025-08: 0 FTENurse · 2025-09: 0 FTENurse · 2025-10: 0 FTENurse · 2025-11: 0 FTENurse · 2025-12: 0 FTENurse · 2026-01: 0 FTENurse · 2026-02: 0 FTENurse · 2026-03: 0 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 5 FTEAdmin · 2024-04: 5 FTEAdmin · 2024-05: 5 FTEAdmin · 2024-06: 5 FTEAdmin · 2024-07: 5 FTEAdmin · 2024-08: 5 FTEAdmin · 2024-09: 5 FTEAdmin · 2024-10: 5 FTEAdmin · 2024-11: 5 FTEAdmin · 2024-12: 5 FTEAdmin · 2025-01: 5 FTEAdmin · 2025-02: 5 FTEAdmin · 2025-03: 5 FTEAdmin · 2025-04: 5 FTEAdmin · 2025-05: 5 FTEAdmin · 2025-06: 5 FTEAdmin · 2025-07: 5 FTEAdmin · 2025-08: 5 FTEAdmin · 2025-09: 5 FTEAdmin · 2025-10: 5 FTEAdmin · 2025-11: 5 FTEAdmin · 2025-12: 5 FTEAdmin · 2026-01: 5 FTEAdmin · 2026-02: 5 FTEAdmin · 2026-03: 5 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good74.6%
Phone easy34.2%
Website easy78.4%
100.0% coverage

Prescribing volume

1.66

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.