GP Practice

Halliwell Surgery 2

P82029

Compare to

Registered patients

3,586

NHS Digital list size

GP FTE

8

NHS Digital workforce

Patients per GP FTE

448

Items per patient

2.03

prescribing volume

GPPS overall good

95.7%

patient experience

Access KPIs · August 2025

Same-day %

58.3%

Month: August 2025

Appts per 1K patients

518

all bookings (incl. triage)

Patient contacts per 1K

515

F2F + phone + video only

28+ day backlog

1.7%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face60.2%
Telephone39.1%
Triage3.7%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %58.3%43.0%+15.3%
Face-to-face %60.2%58.4%+1.8%
Telephone %39.1%21.9%+17.2%
Appts per 1K517.8479.7+38.1
Triage %3.7%8.7%-5.0%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080265278Same-day % · 2023-07: 58.9%Same-day % · 2023-08: 55.6%Same-day % · 2023-09: 56.3%Same-day % · 2023-10: 51.3%Same-day % · 2023-12: 60.3%Same-day % · 2024-01: 62.0%Same-day % · 2024-02: 57.2%Same-day % · 2024-03: 59.6%Same-day % · 2024-04: 62.0%Same-day % · 2024-05: 60.1%Same-day % · 2024-06: 60.6%Same-day % · 2024-07: 58.6%Same-day % · 2024-08: 63.7%Same-day % · 2024-09: 60.2%Same-day % · 2024-11: 58.2%Same-day % · 2024-12: 59.0%Same-day % · 2025-01: 61.2%Same-day % · 2025-02: 56.0%Same-day % · 2025-03: 55.3%Same-day % · 2025-04: 51.4%Same-day % · 2025-05: 56.1%Same-day % · 2025-06: 54.9%Same-day % · 2025-07: 54.5%Same-day % · 2025-08: 58.3%F2F % · 2023-07: 64.5%F2F % · 2023-08: 66.1%F2F % · 2023-09: 65.9%F2F % · 2023-10: 69.2%F2F % · 2023-12: 59.9%F2F % · 2024-01: 62.0%F2F % · 2024-02: 64.5%F2F % · 2024-03: 63.5%F2F % · 2024-04: 62.3%F2F % · 2024-05: 58.5%F2F % · 2024-06: 56.9%F2F % · 2024-07: 62.0%F2F % · 2024-08: 58.6%F2F % · 2024-09: 62.1%F2F % · 2024-11: 62.7%F2F % · 2024-12: 59.2%F2F % · 2025-01: 61.0%F2F % · 2025-02: 62.3%F2F % · 2025-03: 63.8%F2F % · 2025-04: 64.4%F2F % · 2025-05: 61.9%F2F % · 2025-06: 60.3%F2F % · 2025-07: 59.9%F2F % · 2025-08: 60.2%Phone % · 2023-07: 34.5%Phone % · 2023-08: 33.2%Phone % · 2023-09: 30.2%Phone % · 2023-10: 29.1%Phone % · 2023-12: 38.1%Phone % · 2024-01: 36.5%Phone % · 2024-02: 34.4%Phone % · 2024-03: 35.5%Phone % · 2024-04: 36.8%Phone % · 2024-05: 40.1%Phone % · 2024-06: 41.4%Phone % · 2024-07: 37.2%Phone % · 2024-08: 40.6%Phone % · 2024-09: 36.9%Phone % · 2024-11: 36.4%Phone % · 2024-12: 39.9%Phone % · 2025-01: 38.2%Phone % · 2025-02: 36.7%Phone % · 2025-03: 35.2%Phone % · 2025-04: 34.8%Phone % · 2025-05: 36.9%Phone % · 2025-06: 38.6%Phone % · 2025-07: 39.7%Phone % · 2025-08: 39.1%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-07: 3.1%Triage % · 2023-08: 2.6%Triage % · 2023-09: 2.7%Triage % · 2023-10: 2.7%Triage % · 2023-12: 5.1%Triage % · 2024-01: 5.9%Triage % · 2024-02: 3.5%Triage % · 2024-03: 4.1%Triage % · 2024-04: 3.4%Triage % · 2024-05: 3.7%Triage % · 2024-06: 4.5%Triage % · 2024-07: 4.1%Triage % · 2024-08: 3.7%Triage % · 2024-09: 4.4%Triage % · 2024-11: 3.2%Triage % · 2024-12: 5.5%Triage % · 2025-01: 4.0%Triage % · 2025-02: 4.3%Triage % · 2025-03: 2.7%Triage % · 2025-04: 3.9%Triage % · 2025-05: 5.9%Triage % · 2025-06: 4.9%Triage % · 2025-07: 4.6%Triage % · 2025-08: 3.7%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-081,5971,8762,1542,4332023-07: 1,805 appointments2023-08: 1,861 appointments2023-09: 1,895 appointments2023-10: 2,352 appointments2023-12: 1,678 appointments2024-01: 1,918 appointments2024-02: 1,958 appointments2024-03: 1,930 appointments2024-04: 1,916 appointments2024-05: 1,928 appointments2024-06: 1,838 appointments2024-07: 1,951 appointments2024-08: 1,717 appointments2024-09: 2,011 appointments2024-11: 2,060 appointments2024-12: 1,925 appointments2025-01: 2,210 appointments2025-02: 2,018 appointments2025-03: 2,092 appointments2025-04: 1,914 appointments2025-05: 2,044 appointments2025-06: 2,269 appointments2025-07: 2,282 appointments2025-08: 1,857 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-084455236016782023-07: 503.3 appts per 1,000 patients2023-08: 519 appts per 1,000 patients2023-09: 528.4 appts per 1,000 patients2023-10: 655.9 appts per 1,000 patients2023-12: 467.9 appts per 1,000 patients2024-01: 534.9 appts per 1,000 patients2024-02: 546 appts per 1,000 patients2024-03: 538.2 appts per 1,000 patients2024-04: 534.3 appts per 1,000 patients2024-05: 537.6 appts per 1,000 patients2024-06: 512.5 appts per 1,000 patients2024-07: 544.1 appts per 1,000 patients2024-08: 478.8 appts per 1,000 patients2024-09: 560.8 appts per 1,000 patients2024-11: 574.5 appts per 1,000 patients2024-12: 536.8 appts per 1,000 patients2025-01: 616.3 appts per 1,000 patients2025-02: 562.7 appts per 1,000 patients2025-03: 583.4 appts per 1,000 patients2025-04: 533.7 appts per 1,000 patients2025-05: 570 appts per 1,000 patients2025-06: 632.7 appts per 1,000 patients2025-07: 636.4 appts per 1,000 patients2025-08: 517.8 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 58.9%July 2023 · 1 day: 6.6%July 2023 · 2–7 days: 17.9%July 2023 · 8–14 days: 9.3%July 2023 · 15–21 days: 4.2%July 2023 · 22–28 days: 1.8%July 2023 · > 28 days: 1.2%August 2023 · Same day: 55.6%August 2023 · 1 day: 8.8%August 2023 · 2–7 days: 19.7%August 2023 · 8–14 days: 8.9%August 2023 · 15–21 days: 4.0%August 2023 · 22–28 days: 2.1%August 2023 · > 28 days: 0.9%September 2023 · Same day: 56.3%September 2023 · 1 day: 7.5%September 2023 · 2–7 days: 18.6%September 2023 · 8–14 days: 11.0%September 2023 · 15–21 days: 3.8%September 2023 · 22–28 days: 1.2%September 2023 · > 28 days: 1.6%October 2023 · Same day: 51.3%October 2023 · 1 day: 7.3%October 2023 · 2–7 days: 17.6%October 2023 · 8–14 days: 8.0%October 2023 · 15–21 days: 3.8%October 2023 · 22–28 days: 7.8%October 2023 · > 28 days: 4.3%December 2023 · Same day: 60.3%December 2023 · 1 day: 9.3%December 2023 · 2–7 days: 18.9%December 2023 · 8–14 days: 7.0%December 2023 · 15–21 days: 2.4%December 2023 · 22–28 days: 0.9%December 2023 · > 28 days: 1.2%January 2024 · Same day: 62.0%January 2024 · 1 day: 8.2%January 2024 · 2–7 days: 18.8%January 2024 · 8–14 days: 6.2%January 2024 · 15–21 days: 2.5%January 2024 · 22–28 days: 1.5%January 2024 · > 28 days: 0.8%February 2024 · Same day: 57.2%February 2024 · 1 day: 8.0%February 2024 · 2–7 days: 20.8%February 2024 · 8–14 days: 8.3%February 2024 · 15–21 days: 3.9%February 2024 · 22–28 days: 1.1%February 2024 · > 28 days: 0.9%March 2024 · Same day: 59.6%March 2024 · 1 day: 8.9%March 2024 · 2–7 days: 18.0%March 2024 · 8–14 days: 6.9%March 2024 · 15–21 days: 4.1%March 2024 · 22–28 days: 1.3%March 2024 · > 28 days: 1.1%April 2024 · Same day: 62.0%April 2024 · 1 day: 7.0%April 2024 · 2–7 days: 19.2%April 2024 · 8–14 days: 6.5%April 2024 · 15–21 days: 2.5%April 2024 · 22–28 days: 1.2%April 2024 · > 28 days: 1.7%May 2024 · Same day: 60.1%May 2024 · 1 day: 7.6%May 2024 · 2–7 days: 19.8%May 2024 · 8–14 days: 7.5%May 2024 · 15–21 days: 2.2%May 2024 · 22–28 days: 1.8%May 2024 · > 28 days: 1.1%June 2024 · Same day: 60.6%June 2024 · 1 day: 9.4%June 2024 · 2–7 days: 18.6%June 2024 · 8–14 days: 7.3%June 2024 · 15–21 days: 2.4%June 2024 · 22–28 days: 1.1%June 2024 · > 28 days: 0.5%July 2024 · Same day: 58.6%July 2024 · 1 day: 7.8%July 2024 · 2–7 days: 20.7%July 2024 · 8–14 days: 5.9%July 2024 · 15–21 days: 4.5%July 2024 · 22–28 days: 1.1%July 2024 · > 28 days: 1.4%August 2024 · Same day: 63.7%August 2024 · 1 day: 7.5%August 2024 · 2–7 days: 18.7%August 2024 · 8–14 days: 6.7%August 2024 · 15–21 days: 1.5%August 2024 · 22–28 days: 1.0%August 2024 · > 28 days: 0.9%September 2024 · Same day: 60.2%September 2024 · 1 day: 7.8%September 2024 · 2–7 days: 23.1%September 2024 · 8–14 days: 5.6%September 2024 · 15–21 days: 1.4%September 2024 · 22–28 days: 0.9%September 2024 · > 28 days: 1.0%November 2024 · Same day: 58.2%November 2024 · 1 day: 8.4%November 2024 · 2–7 days: 20.2%November 2024 · 8–14 days: 8.0%November 2024 · 15–21 days: 2.4%November 2024 · 22–28 days: 1.4%November 2024 · > 28 days: 1.4%December 2024 · Same day: 59.0%December 2024 · 1 day: 7.8%December 2024 · 2–7 days: 20.8%December 2024 · 8–14 days: 7.5%December 2024 · 15–21 days: 3.0%December 2024 · 22–28 days: 0.9%December 2024 · > 28 days: 1.0%January 2025 · Same day: 61.2%January 2025 · 1 day: 6.9%January 2025 · 2–7 days: 12.7%January 2025 · 8–14 days: 12.8%January 2025 · 15–21 days: 3.1%January 2025 · 22–28 days: 1.4%January 2025 · > 28 days: 2.0%February 2025 · Same day: 56.0%February 2025 · 1 day: 7.9%February 2025 · 2–7 days: 16.0%February 2025 · 8–14 days: 12.9%February 2025 · 15–21 days: 3.6%February 2025 · 22–28 days: 2.1%February 2025 · > 28 days: 1.5%March 2025 · Same day: 55.3%March 2025 · 1 day: 8.0%March 2025 · 2–7 days: 22.2%March 2025 · 8–14 days: 8.8%March 2025 · 15–21 days: 3.0%March 2025 · 22–28 days: 2.1%March 2025 · > 28 days: 0.7%April 2025 · Same day: 51.4%April 2025 · 1 day: 11.1%April 2025 · 2–7 days: 18.4%April 2025 · 8–14 days: 12.4%April 2025 · 15–21 days: 3.9%April 2025 · 22–28 days: 1.3%April 2025 · > 28 days: 1.5%May 2025 · Same day: 56.1%May 2025 · 1 day: 8.7%May 2025 · 2–7 days: 18.5%May 2025 · 8–14 days: 11.3%May 2025 · 15–21 days: 3.4%May 2025 · 22–28 days: 1.4%May 2025 · > 28 days: 0.7%June 2025 · Same day: 54.9%June 2025 · 1 day: 7.7%June 2025 · 2–7 days: 17.6%June 2025 · 8–14 days: 12.4%June 2025 · 15–21 days: 4.5%June 2025 · 22–28 days: 1.6%June 2025 · > 28 days: 1.3%July 2025 · Same day: 54.5%July 2025 · 1 day: 9.3%July 2025 · 2–7 days: 22.0%July 2025 · 8–14 days: 8.9%July 2025 · 15–21 days: 2.8%July 2025 · 22–28 days: 1.2%July 2025 · > 28 days: 1.2%August 2025 · Same day: 58.3%August 2025 · 1 day: 7.8%August 2025 · 2–7 days: 15.2%August 2025 · 8–14 days: 13.2%August 2025 · 15–21 days: 2.6%August 2025 · 22–28 days: 1.3%August 2025 · > 28 days: 1.7%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 50/100
  • Very high demand (>500 appts/1K)
  • High DNA rate (9.7%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+0.2%
Face-to-face %-1.5%
Telephone %+2.7%
Same-day %+1.2%
Appts per 1K+0.2%
Triage %+4.2%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the DNA rate at Halliwell Surgery 2 stood out, rising to 11.1% from a trailing average of 8%. This is a significant increase and a notable anomaly.

Several trends and step changes are worth noting. The DNA rate has been increasing, with a 44.2% rise in August 2025. The triage percentage has also shown significant fluctuations, with a 51.8% increase in May 2025 and a 37.9% decrease in March 2025. The phone percentage has been rising, with a 2.7% slope.

To investigate these signals, review the DNA rate trend to understand the underlying causes. Also, verify if the triage percentage changes align with any policy or system updates.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written 5 days ago). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

dnaRate2025-08
value 11.1 · avg 8 ± 1.3
total2025-06
value 2269 · avg 1975.7 ± 121.9
dnaRate2025-06
value 10.3 · avg 7.5 ± 1.4
triagePct2025-05
value 5.9 · avg 3.9 ± 0.7
sameDayPct2025-04
value 51.4 · avg 59.5 ± 2.3
triagePct2025-03
value 2.7 · avg 4 ± 0.6
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2025-08
7.7 → 11.1 (+44.2%)
triagePct2025-05
3.9 → 5.9 (+51.8%)
triagePct2025-04
2.7 → 3.9 (+44.4%)
triagePct2025-03
4.3 → 2.7 (-37.9%)
triagePct2024-12
3.2 → 5.5 (+72.9%)
dnaRate2024-11
7.4 → 9.8 (+32.4%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2016-06-03 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2016-06-03.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

8

Nurse FTE

0.8

Direct Patient Care FTE

0

Admin FTE

4.53

1 practices reporting · 100.0% coverage

Staff group mix

GP8.0 FTE · 60%
Nurse0.8 FTE · 6%
Direct Patient Care0.0 FTE · 0%
Admin4.5 FTE · 34%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP8.01 FTE · 9 headcount
Partner1.39 FTE (17%) · 2 hc
Salaried0.64 FTE (8%) · 1 hc
Training (ST/F)5.98 FTE (75%) · 6 hc
Nurses0.80 FTE · 1 headcount
Practice Nurse0.80 FTE (100%) · 1 hc
Admin / Non-clinical4.53 FTE · 7 headcount
Management0.80 FTE (18%) · 1 hc
Reception / Admin3.13 FTE (69%) · 5 hc
Other0.60 FTE (13%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030369GP · 2024-03: 7 FTEGP · 2024-04: 6 FTEGP · 2024-05: 5 FTEGP · 2024-06: 4 FTEGP · 2024-07: 5 FTEGP · 2024-08: 8 FTEGP · 2024-09: 7 FTEGP · 2024-10: 7 FTEGP · 2024-11: 8 FTEGP · 2024-12: 8 FTEGP · 2025-01: 8 FTEGP · 2025-02: 7 FTEGP · 2025-03: 6 FTEGP · 2025-04: 6 FTEGP · 2025-05: 6 FTEGP · 2025-06: 6 FTEGP · 2025-07: 6 FTEGP · 2025-08: 6 FTEGP · 2025-09: 6 FTEGP · 2025-10: 6 FTEGP · 2025-11: 6 FTEGP · 2025-12: 6 FTEGP · 2026-01: 6 FTEGP · 2026-02: 8 FTEGP · 2026-03: 8 FTENurse · 2024-03: 0 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 5 FTEAdmin · 2024-04: 5 FTEAdmin · 2024-05: 5 FTEAdmin · 2024-06: 5 FTEAdmin · 2024-07: 5 FTEAdmin · 2024-08: 5 FTEAdmin · 2024-09: 5 FTEAdmin · 2024-10: 5 FTEAdmin · 2024-11: 5 FTEAdmin · 2024-12: 5 FTEAdmin · 2025-01: 5 FTEAdmin · 2025-02: 5 FTEAdmin · 2025-03: 5 FTEAdmin · 2025-04: 5 FTEAdmin · 2025-05: 5 FTEAdmin · 2025-06: 5 FTEAdmin · 2025-07: 5 FTEAdmin · 2025-08: 5 FTEAdmin · 2025-09: 5 FTEAdmin · 2025-10: 5 FTEAdmin · 2025-11: 5 FTEAdmin · 2025-12: 5 FTEAdmin · 2026-01: 5 FTEAdmin · 2026-02: 5 FTEAdmin · 2026-03: 5 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good95.7%
Phone easy66.3%
Website easy93.7%
100.0% coverage

Prescribing volume

2.03

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 8/4/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.