GP Practice

Bromley Meadows Surgery

P82643

Compare to

Registered patients

7,582

NHS Digital list size

GP FTE

5.15

NHS Digital workforce

Patients per GP FTE

1,472

Items per patient

1.11

prescribing volume

GPPS overall good

85.1%

patient experience

Access KPIs · August 2025

Same-day %

35.1%

Month: August 2025

Appts per 1K patients

355

all bookings (incl. triage)

Patient contacts per 1K

332

F2F + phone + video only

28+ day backlog

14.4%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face65.6%
Telephone27.9%
Triage14.7%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %35.1%43.0%-7.9%
Face-to-face %65.6%58.4%+7.2%
Telephone %27.9%21.9%+6.0%
Appts per 1K354.9479.7-124.8
Triage %14.7%8.7%+6.0%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080306191Same-day % · 2023-07: 34.1%Same-day % · 2023-08: 34.9%Same-day % · 2023-09: 26.5%Same-day % · 2023-10: 35.4%Same-day % · 2023-12: 42.3%Same-day % · 2024-01: 36.0%Same-day % · 2024-02: 30.3%Same-day % · 2024-03: 36.0%Same-day % · 2024-04: 39.5%Same-day % · 2024-05: 35.2%Same-day % · 2024-06: 36.8%Same-day % · 2024-07: 43.3%Same-day % · 2024-08: 34.1%Same-day % · 2024-09: 33.3%Same-day % · 2024-11: 35.0%Same-day % · 2024-12: 40.5%Same-day % · 2025-01: 36.6%Same-day % · 2025-02: 27.2%Same-day % · 2025-03: 31.8%Same-day % · 2025-04: 37.2%Same-day % · 2025-05: 35.5%Same-day % · 2025-06: 36.8%Same-day % · 2025-07: 30.9%Same-day % · 2025-08: 35.1%F2F % · 2023-07: 68.7%F2F % · 2023-08: 72.1%F2F % · 2023-09: 81.6%F2F % · 2023-10: 70.4%F2F % · 2023-12: 67.6%F2F % · 2024-01: 71.9%F2F % · 2024-02: 74.5%F2F % · 2024-03: 74.8%F2F % · 2024-04: 70.5%F2F % · 2024-05: 69.0%F2F % · 2024-06: 69.1%F2F % · 2024-07: 61.1%F2F % · 2024-08: 65.1%F2F % · 2024-09: 65.5%F2F % · 2024-11: 66.1%F2F % · 2024-12: 64.3%F2F % · 2025-01: 67.7%F2F % · 2025-02: 72.5%F2F % · 2025-03: 70.0%F2F % · 2025-04: 64.1%F2F % · 2025-05: 68.0%F2F % · 2025-06: 68.2%F2F % · 2025-07: 70.9%F2F % · 2025-08: 65.6%Phone % · 2023-07: 27.7%Phone % · 2023-08: 24.0%Phone % · 2023-09: 16.2%Phone % · 2023-10: 25.2%Phone % · 2023-12: 29.2%Phone % · 2024-01: 22.1%Phone % · 2024-02: 21.9%Phone % · 2024-03: 22.7%Phone % · 2024-04: 25.7%Phone % · 2024-05: 26.5%Phone % · 2024-06: 27.3%Phone % · 2024-07: 34.3%Phone % · 2024-08: 30.7%Phone % · 2024-09: 30.3%Phone % · 2024-11: 28.3%Phone % · 2024-12: 31.5%Phone % · 2025-01: 26.6%Phone % · 2025-02: 21.6%Phone % · 2025-03: 25.0%Phone % · 2025-04: 27.5%Phone % · 2025-05: 26.7%Phone % · 2025-06: 27.3%Phone % · 2025-07: 23.3%Phone % · 2025-08: 27.9%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-07: 14.6%Triage % · 2023-08: 12.9%Triage % · 2023-09: 10.1%Triage % · 2023-10: 15.8%Triage % · 2023-12: 16.8%Triage % · 2024-01: 10.2%Triage % · 2024-02: 6.8%Triage % · 2024-03: 10.5%Triage % · 2024-04: 12.1%Triage % · 2024-05: 12.2%Triage % · 2024-06: 14.9%Triage % · 2024-07: 18.0%Triage % · 2024-08: 15.0%Triage % · 2024-09: 17.7%Triage % · 2024-11: 15.7%Triage % · 2024-12: 17.2%Triage % · 2025-01: 14.0%Triage % · 2025-02: 8.6%Triage % · 2025-03: 12.3%Triage % · 2025-04: 15.2%Triage % · 2025-05: 14.4%Triage % · 2025-06: 16.3%Triage % · 2025-07: 11.4%Triage % · 2025-08: 14.7%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-082,5093,1353,7604,3862023-07: 2,983 appointments2023-08: 2,860 appointments2023-09: 4,204 appointments2023-10: 3,329 appointments2023-12: 2,843 appointments2024-01: 3,773 appointments2024-02: 3,405 appointments2024-03: 3,398 appointments2024-04: 3,103 appointments2024-05: 2,959 appointments2024-06: 2,794 appointments2024-07: 3,066 appointments2024-08: 2,774 appointments2024-09: 3,143 appointments2024-11: 3,554 appointments2024-12: 2,959 appointments2025-01: 3,415 appointments2025-02: 3,145 appointments2025-03: 3,436 appointments2025-04: 2,916 appointments2025-05: 2,771 appointments2025-06: 2,939 appointments2025-07: 3,276 appointments2025-08: 2,691 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083314134965782023-07: 393.4 appts per 1,000 patients2023-08: 377.2 appts per 1,000 patients2023-09: 554.5 appts per 1,000 patients2023-10: 439.1 appts per 1,000 patients2023-12: 375 appts per 1,000 patients2024-01: 497.6 appts per 1,000 patients2024-02: 449.1 appts per 1,000 patients2024-03: 448.2 appts per 1,000 patients2024-04: 409.3 appts per 1,000 patients2024-05: 390.3 appts per 1,000 patients2024-06: 368.5 appts per 1,000 patients2024-07: 404.4 appts per 1,000 patients2024-08: 365.9 appts per 1,000 patients2024-09: 414.5 appts per 1,000 patients2024-11: 468.7 appts per 1,000 patients2024-12: 390.3 appts per 1,000 patients2025-01: 450.4 appts per 1,000 patients2025-02: 414.8 appts per 1,000 patients2025-03: 453.2 appts per 1,000 patients2025-04: 384.6 appts per 1,000 patients2025-05: 365.5 appts per 1,000 patients2025-06: 387.6 appts per 1,000 patients2025-07: 432.1 appts per 1,000 patients2025-08: 354.9 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 34.1%July 2023 · 1 day: 3.6%July 2023 · 2–7 days: 16.6%July 2023 · 8–14 days: 14.0%July 2023 · 15–21 days: 10.3%July 2023 · 22–28 days: 10.6%July 2023 · > 28 days: 10.8%August 2023 · Same day: 34.9%August 2023 · 1 day: 5.9%August 2023 · 2–7 days: 17.5%August 2023 · 8–14 days: 13.6%August 2023 · 15–21 days: 8.0%August 2023 · 22–28 days: 7.5%August 2023 · > 28 days: 12.6%September 2023 · Same day: 26.5%September 2023 · 1 day: 4.3%September 2023 · 2–7 days: 15.6%September 2023 · 8–14 days: 8.0%September 2023 · 15–21 days: 9.6%September 2023 · 22–28 days: 8.1%September 2023 · > 28 days: 27.9%October 2023 · Same day: 35.4%October 2023 · 1 day: 4.8%October 2023 · 2–7 days: 14.9%October 2023 · 8–14 days: 9.8%October 2023 · 15–21 days: 12.8%October 2023 · 22–28 days: 11.5%October 2023 · > 28 days: 10.8%December 2023 · Same day: 42.3%December 2023 · 1 day: 3.7%December 2023 · 2–7 days: 11.6%December 2023 · 8–14 days: 13.5%December 2023 · 15–21 days: 9.4%December 2023 · 22–28 days: 8.5%December 2023 · > 28 days: 10.9%January 2024 · Same day: 36.0%January 2024 · 1 day: 5.9%January 2024 · 2–7 days: 19.2%January 2024 · 8–14 days: 9.9%January 2024 · 15–21 days: 9.6%January 2024 · 22–28 days: 6.4%January 2024 · > 28 days: 13.1%February 2024 · Same day: 30.3%February 2024 · 1 day: 6.2%February 2024 · 2–7 days: 18.4%February 2024 · 8–14 days: 15.0%February 2024 · 15–21 days: 11.6%February 2024 · 22–28 days: 10.0%February 2024 · > 28 days: 8.4%March 2024 · Same day: 36.0%March 2024 · 1 day: 5.0%March 2024 · 2–7 days: 16.0%March 2024 · 8–14 days: 12.9%March 2024 · 15–21 days: 13.0%March 2024 · 22–28 days: 10.5%March 2024 · > 28 days: 6.7%April 2024 · Same day: 39.5%April 2024 · 1 day: 5.9%April 2024 · 2–7 days: 17.2%April 2024 · 8–14 days: 11.1%April 2024 · 15–21 days: 9.5%April 2024 · 22–28 days: 7.4%April 2024 · > 28 days: 9.4%May 2024 · Same day: 35.2%May 2024 · 1 day: 4.5%May 2024 · 2–7 days: 14.1%May 2024 · 8–14 days: 17.5%May 2024 · 15–21 days: 8.5%May 2024 · 22–28 days: 8.4%May 2024 · > 28 days: 11.8%June 2024 · Same day: 36.8%June 2024 · 1 day: 5.3%June 2024 · 2–7 days: 18.4%June 2024 · 8–14 days: 17.0%June 2024 · 15–21 days: 11.5%June 2024 · 22–28 days: 8.8%June 2024 · > 28 days: 2.1%July 2024 · Same day: 43.3%July 2024 · 1 day: 4.7%July 2024 · 2–7 days: 12.2%July 2024 · 8–14 days: 12.7%July 2024 · 15–21 days: 9.1%July 2024 · 22–28 days: 11.6%July 2024 · > 28 days: 6.3%August 2024 · Same day: 34.1%August 2024 · 1 day: 5.0%August 2024 · 2–7 days: 19.3%August 2024 · 8–14 days: 16.5%August 2024 · 15–21 days: 11.1%August 2024 · 22–28 days: 8.9%August 2024 · > 28 days: 5.0%September 2024 · Same day: 33.3%September 2024 · 1 day: 4.6%September 2024 · 2–7 days: 16.3%September 2024 · 8–14 days: 16.6%September 2024 · 15–21 days: 14.6%September 2024 · 22–28 days: 8.0%September 2024 · > 28 days: 6.6%November 2024 · Same day: 35.0%November 2024 · 1 day: 4.5%November 2024 · 2–7 days: 14.8%November 2024 · 8–14 days: 13.6%November 2024 · 15–21 days: 15.8%November 2024 · 22–28 days: 11.4%November 2024 · > 28 days: 4.9%December 2024 · Same day: 40.5%December 2024 · 1 day: 4.0%December 2024 · 2–7 days: 13.5%December 2024 · 8–14 days: 17.5%December 2024 · 15–21 days: 13.7%December 2024 · 22–28 days: 7.9%December 2024 · > 28 days: 2.9%January 2025 · Same day: 36.6%January 2025 · 1 day: 5.0%January 2025 · 2–7 days: 16.6%January 2025 · 8–14 days: 16.0%January 2025 · 15–21 days: 8.3%January 2025 · 22–28 days: 8.4%January 2025 · > 28 days: 9.3%February 2025 · Same day: 27.2%February 2025 · 1 day: 4.1%February 2025 · 2–7 days: 20.3%February 2025 · 8–14 days: 23.7%February 2025 · 15–21 days: 11.5%February 2025 · 22–28 days: 9.3%February 2025 · > 28 days: 3.8%March 2025 · Same day: 31.8%March 2025 · 1 day: 5.2%March 2025 · 2–7 days: 20.2%March 2025 · 8–14 days: 18.0%March 2025 · 15–21 days: 12.8%March 2025 · 22–28 days: 6.1%March 2025 · > 28 days: 5.8%April 2025 · Same day: 37.2%April 2025 · 1 day: 4.3%April 2025 · 2–7 days: 11.6%April 2025 · 8–14 days: 16.7%April 2025 · 15–21 days: 10.3%April 2025 · 22–28 days: 8.1%April 2025 · > 28 days: 11.7%May 2025 · Same day: 35.5%May 2025 · 1 day: 4.8%May 2025 · 2–7 days: 16.9%May 2025 · 8–14 days: 13.1%May 2025 · 15–21 days: 8.2%May 2025 · 22–28 days: 13.2%May 2025 · > 28 days: 8.2%June 2025 · Same day: 36.8%June 2025 · 1 day: 4.7%June 2025 · 2–7 days: 13.7%June 2025 · 8–14 days: 12.5%June 2025 · 15–21 days: 7.7%June 2025 · 22–28 days: 10.5%June 2025 · > 28 days: 14.1%July 2025 · Same day: 30.9%July 2025 · 1 day: 4.5%July 2025 · 2–7 days: 14.1%July 2025 · 8–14 days: 18.0%July 2025 · 15–21 days: 9.4%July 2025 · 22–28 days: 11.0%July 2025 · > 28 days: 12.2%August 2025 · Same day: 35.1%August 2025 · 1 day: 3.2%August 2025 · 2–7 days: 8.7%August 2025 · 8–14 days: 19.1%August 2025 · 15–21 days: 9.9%August 2025 · 22–28 days: 9.5%August 2025 · > 28 days: 14.4%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 58/100
  • Moderate demand
  • Below-average same-day access
  • High long-wait rate (13.6% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-2.4%
Face-to-face %-0.1%
Telephone %+0.3%
Same-day %-0.1%
Appts per 1K-2.4%
Triage %+0.5%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, Bromley Meadows Surgery saw a notable drop in same-day appointments, with a percentage of 27.2% compared to the trailing average of 36.4%. This is a significant decrease and could indicate a shift in patient demand or booking practices.

Several trends and step changes are worth noting. The triage percentage saw a substantial increase of 43.9% in 2025-03, which might suggest a shift in how appointments are being categorized or managed. Additionally, the DNA rate increased by 89.3% in 2024-07, which could point to operational challenges or changes in patient behavior.

To investigate these signals, the practice manager should review the triage process to understand the increase and assess if it aligns with any policy changes. Additionally, examining the factors contributing to the higher DNA rate in 2024-07 could help identify areas for improvement in patient communication or appointment scheduling.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-02
value 27.2 · avg 36.4 ± 3.3
triagePct2024-07
value 18 · avg 12.5 ± 2.7
sameDayPct2024-07
value 43.3 · avg 35 ± 3.8
phonePct2024-07
value 34.3 · avg 24.6 ± 3.3
f2fPct2024-07
value 61.1 · avg 71.8 ± 3.6
dnaRate2024-07
value 5.3 · avg 3.5 ± 0.5
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-03
8.6 → 12.3 (+43.9%)
triagePct2025-02
14 → 8.6 (-39%)
dnaRate2024-07
2.8 → 5.3 (+89.3%)
dnaRate2024-06
4.1 → 2.8 (-31.7%)
triagePct2024-03
6.8 → 10.5 (+53.5%)
triagePct2024-02
10.2 → 6.8 (-32.8%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 47/100medium confidence
Last inspection: 2019-11-13 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2019-11-13.
  • Current rating is outstanding, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

5.15

Nurse FTE

2.19

Direct Patient Care FTE

0.59

Admin FTE

10.38

1 practices reporting · 100.0% coverage

Staff group mix

GP5.2 FTE · 28%
Nurse2.2 FTE · 12%
Direct Patient Care0.6 FTE · 3%
Admin10.4 FTE · 57%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP5.15 FTE · 6 headcount
Partner1.49 FTE (29%) · 2 hc
Salaried2.59 FTE (50%) · 3 hc
Training (ST/F)1.07 FTE (21%) · 1 hc
Nurses2.19 FTE · 3 headcount
Practice Nurse1.55 FTE (71%) · 2 hc
Advanced / Specialist0.64 FTE (29%) · 1 hc
Admin / Non-clinical10.38 FTE · 14 headcount
Management2.00 FTE (19%) · 2 hc
Reception / Admin7.39 FTE (71%) · 11 hc
Other0.99 FTE (10%) · 1 hc
Direct Patient Care0.59 FTE · 2 headcount
Pharmacist0.16 FTE (27%) · 1 hc
HCA / Nursing Assistant0.43 FTE (73%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0304812GP · 2024-03: 2 FTEGP · 2024-04: 2 FTEGP · 2024-05: 2 FTEGP · 2024-06: 1 FTEGP · 2024-07: 1 FTEGP · 2024-08: 3 FTEGP · 2024-09: 3 FTEGP · 2024-10: 3 FTEGP · 2024-11: 4 FTEGP · 2024-12: 4 FTEGP · 2025-01: 4 FTEGP · 2025-02: 3 FTEGP · 2025-03: 3 FTEGP · 2025-04: 3 FTEGP · 2025-05: 3 FTEGP · 2025-06: 3 FTEGP · 2025-07: 3 FTEGP · 2025-08: 4 FTEGP · 2025-09: 4 FTEGP · 2025-10: 4 FTEGP · 2025-11: 4 FTEGP · 2025-12: 4 FTEGP · 2026-01: 5 FTEGP · 2026-02: 5 FTEGP · 2026-03: 5 FTENurse · 2024-03: 3 FTENurse · 2024-04: 3 FTENurse · 2024-05: 3 FTENurse · 2024-06: 3 FTENurse · 2024-07: 3 FTENurse · 2024-08: 3 FTENurse · 2024-09: 3 FTENurse · 2024-10: 3 FTENurse · 2024-11: 3 FTENurse · 2024-12: 3 FTENurse · 2025-01: 3 FTENurse · 2025-02: 3 FTENurse · 2025-03: 3 FTENurse · 2025-04: 3 FTENurse · 2025-05: 3 FTENurse · 2025-06: 3 FTENurse · 2025-07: 3 FTENurse · 2025-08: 3 FTENurse · 2025-09: 3 FTENurse · 2025-10: 3 FTENurse · 2025-11: 3 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 8 FTEAdmin · 2024-04: 8 FTEAdmin · 2024-05: 8 FTEAdmin · 2024-06: 8 FTEAdmin · 2024-07: 8 FTEAdmin · 2024-08: 8 FTEAdmin · 2024-09: 8 FTEAdmin · 2024-10: 8 FTEAdmin · 2024-11: 8 FTEAdmin · 2024-12: 8 FTEAdmin · 2025-01: 8 FTEAdmin · 2025-02: 8 FTEAdmin · 2025-03: 8 FTEAdmin · 2025-04: 9 FTEAdmin · 2025-05: 9 FTEAdmin · 2025-06: 9 FTEAdmin · 2025-07: 9 FTEAdmin · 2025-08: 9 FTEAdmin · 2025-09: 9 FTEAdmin · 2025-10: 10 FTEAdmin · 2025-11: 10 FTEAdmin · 2025-12: 10 FTEAdmin · 2026-01: 10 FTEAdmin · 2026-02: 10 FTEAdmin · 2026-03: 10 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good85.1%
Phone easy20.5%
Website easy70.8%
100.0% coverage

Prescribing volume

1.11

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.