GP Practice

Deane Clinic 1

P82660

Compare to

Registered patients

3,615

NHS Digital list size

GP FTE

1

NHS Digital workforce

Patients per GP FTE

3,615

Items per patient

1.74

prescribing volume

GPPS overall good

69.1%

patient experience

Access KPIs · August 2025

Same-day %

49.9%

Month: August 2025

Appts per 1K patients

372

all bookings (incl. triage)

Patient contacts per 1K

338

F2F + phone + video only

28+ day backlog

0%

long-wait share — 0 may be a stale cache, pending sync

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face74.4%
Telephone16.4%
Triage16.4%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %49.9%43.0%+6.9%
Face-to-face %74.4%58.4%+16.0%
Telephone %16.4%21.9%-5.5%
Appts per 1K371.8479.7-107.9
Triage %16.4%8.7%+7.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080285683Same-day % · 2023-07: 46.4%Same-day % · 2023-08: 38.7%Same-day % · 2023-09: 32.6%Same-day % · 2023-10: 37.0%Same-day % · 2023-12: 46.9%Same-day % · 2024-01: 45.3%Same-day % · 2024-02: 44.9%Same-day % · 2024-03: 48.0%Same-day % · 2024-04: 45.3%Same-day % · 2024-05: 44.5%Same-day % · 2024-06: 39.3%Same-day % · 2024-07: 39.9%Same-day % · 2024-08: 38.4%Same-day % · 2024-09: 43.6%Same-day % · 2024-11: 50.8%Same-day % · 2024-12: 55.7%Same-day % · 2025-01: 58.4%Same-day % · 2025-02: 58.6%Same-day % · 2025-03: 57.4%Same-day % · 2025-04: 52.6%Same-day % · 2025-05: 55.8%Same-day % · 2025-06: 49.5%Same-day % · 2025-07: 49.1%Same-day % · 2025-08: 49.9%F2F % · 2023-07: 0.0%F2F % · 2023-08: 0.0%F2F % · 2023-09: 0.0%F2F % · 2023-10: 0.0%F2F % · 2023-12: 0.0%F2F % · 2024-01: 19.7%F2F % · 2024-02: 67.3%F2F % · 2024-03: 67.1%F2F % · 2024-04: 72.9%F2F % · 2024-05: 71.6%F2F % · 2024-06: 71.7%F2F % · 2024-07: 67.7%F2F % · 2024-08: 72.9%F2F % · 2024-09: 71.6%F2F % · 2024-11: 66.9%F2F % · 2024-12: 71.9%F2F % · 2025-01: 70.8%F2F % · 2025-02: 70.7%F2F % · 2025-03: 68.6%F2F % · 2025-04: 63.2%F2F % · 2025-05: 73.4%F2F % · 2025-06: 71.6%F2F % · 2025-07: 72.1%F2F % · 2025-08: 74.4%Phone % · 2023-07: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 9.9%Phone % · 2024-02: 30.9%Phone % · 2024-03: 32.7%Phone % · 2024-04: 26.9%Phone % · 2024-05: 28.4%Phone % · 2024-06: 28.3%Phone % · 2024-07: 32.3%Phone % · 2024-08: 27.1%Phone % · 2024-09: 28.3%Phone % · 2024-11: 22.1%Phone % · 2024-12: 22.9%Phone % · 2025-01: 23.9%Phone % · 2025-02: 22.9%Phone % · 2025-03: 22.9%Phone % · 2025-04: 25.6%Phone % · 2025-05: 18.5%Phone % · 2025-06: 21.2%Phone % · 2025-07: 18.7%Phone % · 2025-08: 16.4%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-07: 31.8%Triage % · 2023-08: 31.1%Triage % · 2023-09: 28.4%Triage % · 2023-10: 27.0%Triage % · 2023-12: 24.4%Triage % · 2024-01: 23.3%Triage % · 2024-02: 25.8%Triage % · 2024-03: 28.2%Triage % · 2024-04: 22.1%Triage % · 2024-05: 19.0%Triage % · 2024-06: 20.8%Triage % · 2024-07: 23.3%Triage % · 2024-08: 19.2%Triage % · 2024-09: 17.5%Triage % · 2024-11: 0.0%Triage % · 2024-12: 19.6%Triage % · 2025-01: 23.9%Triage % · 2025-02: 22.9%Triage % · 2025-03: 22.9%Triage % · 2025-04: 25.6%Triage % · 2025-05: 18.5%Triage % · 2025-06: 21.2%Triage % · 2025-07: 18.7%Triage % · 2025-08: 16.4%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-081,1981,5871,9762,3652023-07: 1,645 appointments2023-08: 1,780 appointments2023-09: 1,616 appointments2023-10: 2,252 appointments2023-12: 1,557 appointments2024-01: 2,098 appointments2024-02: 2,008 appointments2024-03: 1,798 appointments2024-04: 1,732 appointments2024-05: 2,016 appointments2024-06: 1,793 appointments2024-07: 2,057 appointments2024-08: 2,024 appointments2024-09: 2,247 appointments2024-11: 1,637 appointments2024-12: 1,326 appointments2025-01: 1,664 appointments2025-02: 1,537 appointments2025-03: 1,618 appointments2025-04: 1,573 appointments2025-05: 1,396 appointments2025-06: 1,311 appointments2025-07: 1,579 appointments2025-08: 1,344 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083314395476542023-07: 455 appts per 1,000 patients2023-08: 492.4 appts per 1,000 patients2023-09: 447 appts per 1,000 patients2023-10: 623 appts per 1,000 patients2023-12: 430.7 appts per 1,000 patients2024-01: 580.4 appts per 1,000 patients2024-02: 555.5 appts per 1,000 patients2024-03: 497.4 appts per 1,000 patients2024-04: 479.1 appts per 1,000 patients2024-05: 557.7 appts per 1,000 patients2024-06: 496 appts per 1,000 patients2024-07: 569 appts per 1,000 patients2024-08: 559.9 appts per 1,000 patients2024-09: 621.6 appts per 1,000 patients2024-11: 452.8 appts per 1,000 patients2024-12: 366.8 appts per 1,000 patients2025-01: 460.3 appts per 1,000 patients2025-02: 425.2 appts per 1,000 patients2025-03: 447.6 appts per 1,000 patients2025-04: 435.1 appts per 1,000 patients2025-05: 386.2 appts per 1,000 patients2025-06: 362.7 appts per 1,000 patients2025-07: 436.8 appts per 1,000 patients2025-08: 371.8 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 46.4%July 2023 · 1 day: 15.9%July 2023 · 2–7 days: 27.0%July 2023 · 8–14 days: 6.6%July 2023 · 15–21 days: 1.7%July 2023 · 22–28 days: 0.8%July 2023 · > 28 days: 1.6%August 2023 · Same day: 38.7%August 2023 · 1 day: 17.9%August 2023 · 2–7 days: 29.4%August 2023 · 8–14 days: 10.5%August 2023 · 15–21 days: 1.3%August 2023 · 22–28 days: 0.9%August 2023 · > 28 days: 1.3%September 2023 · Same day: 32.6%September 2023 · 1 day: 17.0%September 2023 · 2–7 days: 26.7%September 2023 · 8–14 days: 16.5%September 2023 · 15–21 days: 3.3%September 2023 · 22–28 days: 1.5%September 2023 · > 28 days: 2.4%October 2023 · Same day: 37.0%October 2023 · 1 day: 15.4%October 2023 · 2–7 days: 34.7%October 2023 · 8–14 days: 9.3%October 2023 · 15–21 days: 2.7%October 2023 · 22–28 days: 0.6%October 2023 · > 28 days: 0.3%December 2023 · Same day: 46.9%December 2023 · 1 day: 11.3%December 2023 · 2–7 days: 18.9%December 2023 · 8–14 days: 17.5%December 2023 · 15–21 days: 2.7%December 2023 · 22–28 days: 1.4%December 2023 · > 28 days: 1.2%January 2024 · Same day: 45.3%January 2024 · 1 day: 11.4%January 2024 · 2–7 days: 19.2%January 2024 · 8–14 days: 16.0%January 2024 · 15–21 days: 6.7%January 2024 · 22–28 days: 0.8%January 2024 · > 28 days: 0.5%February 2024 · Same day: 44.9%February 2024 · 1 day: 13.6%February 2024 · 2–7 days: 22.9%February 2024 · 8–14 days: 11.5%February 2024 · 15–21 days: 3.0%February 2024 · 22–28 days: 2.8%February 2024 · > 28 days: 1.3%March 2024 · Same day: 48.0%March 2024 · 1 day: 13.0%March 2024 · 2–7 days: 25.2%March 2024 · 8–14 days: 9.6%March 2024 · 15–21 days: 2.3%March 2024 · 22–28 days: 1.3%March 2024 · > 28 days: 0.7%April 2024 · Same day: 45.3%April 2024 · 1 day: 11.7%April 2024 · 2–7 days: 26.6%April 2024 · 8–14 days: 11.4%April 2024 · 15–21 days: 3.1%April 2024 · 22–28 days: 0.7%April 2024 · > 28 days: 1.2%May 2024 · Same day: 44.5%May 2024 · 1 day: 12.5%May 2024 · 2–7 days: 32.5%May 2024 · 8–14 days: 6.9%May 2024 · 15–21 days: 1.9%May 2024 · 22–28 days: 1.1%May 2024 · > 28 days: 0.6%June 2024 · Same day: 39.3%June 2024 · 1 day: 14.6%June 2024 · 2–7 days: 33.5%June 2024 · 8–14 days: 8.3%June 2024 · 15–21 days: 0.6%June 2024 · 22–28 days: 1.3%June 2024 · > 28 days: 2.5%July 2024 · Same day: 39.9%July 2024 · 1 day: 11.8%July 2024 · 2–7 days: 29.4%July 2024 · 8–14 days: 13.9%July 2024 · 15–21 days: 0.8%July 2024 · 22–28 days: 0.7%July 2024 · > 28 days: 3.5%August 2024 · Same day: 38.4%August 2024 · 1 day: 11.2%August 2024 · 2–7 days: 28.0%August 2024 · 8–14 days: 12.3%August 2024 · 15–21 days: 4.1%August 2024 · 22–28 days: 1.8%August 2024 · > 28 days: 4.2%September 2024 · Same day: 43.6%September 2024 · 1 day: 9.6%September 2024 · 2–7 days: 26.4%September 2024 · 8–14 days: 15.9%September 2024 · 15–21 days: 2.1%September 2024 · 22–28 days: 1.3%September 2024 · > 28 days: 1.1%November 2024 · Same day: 50.8%November 2024 · 1 day: 12.6%November 2024 · 2–7 days: 28.6%November 2024 · 8–14 days: 7.2%November 2024 · 15–21 days: 0.5%November 2024 · > 28 days: 0.2%December 2024 · Same day: 55.7%December 2024 · 1 day: 9.3%December 2024 · 2–7 days: 28.3%December 2024 · 8–14 days: 6.3%December 2024 · 15–21 days: 0.4%December 2024 · > 28 days: 0.1%January 2025 · Same day: 58.4%January 2025 · 1 day: 13.8%January 2025 · 2–7 days: 23.0%January 2025 · 8–14 days: 4.6%January 2025 · 15–21 days: 0.2%February 2025 · Same day: 58.6%February 2025 · 1 day: 13.3%February 2025 · 2–7 days: 22.1%February 2025 · 8–14 days: 4.9%February 2025 · 15–21 days: 0.8%February 2025 · 22–28 days: 0.1%February 2025 · > 28 days: 0.1%March 2025 · Same day: 57.4%March 2025 · 1 day: 17.2%March 2025 · 2–7 days: 19.5%March 2025 · 8–14 days: 3.9%March 2025 · 15–21 days: 1.3%March 2025 · 22–28 days: 0.2%March 2025 · > 28 days: 0.4%April 2025 · Same day: 52.6%April 2025 · 1 day: 17.5%April 2025 · 2–7 days: 22.3%April 2025 · 8–14 days: 4.5%April 2025 · 15–21 days: 1.2%April 2025 · 22–28 days: 0.4%April 2025 · > 28 days: 1.5%May 2025 · Same day: 55.8%May 2025 · 1 day: 14.1%May 2025 · 2–7 days: 25.6%May 2025 · 8–14 days: 3.6%May 2025 · 15–21 days: 0.7%May 2025 · 22–28 days: 0.2%June 2025 · Same day: 49.5%June 2025 · 1 day: 12.2%June 2025 · 2–7 days: 26.3%June 2025 · 8–14 days: 10.6%June 2025 · 15–21 days: 1.0%June 2025 · 22–28 days: 0.4%June 2025 · > 28 days: 0.1%July 2025 · Same day: 49.1%July 2025 · 1 day: 13.4%July 2025 · 2–7 days: 31.7%July 2025 · 8–14 days: 5.0%July 2025 · 15–21 days: 0.7%July 2025 · 22–28 days: 0.1%July 2025 · > 28 days: 0.1%August 2025 · Same day: 49.9%August 2025 · 1 day: 8.5%August 2025 · 2–7 days: 33.1%August 2025 · 8–14 days: 7.9%August 2025 · 15–21 days: 0.5%August 2025 · 22–28 days: 0.1%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 43/100
  • Moderate demand
  • High DNA rate (15.1%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-2.8%
Face-to-face %+2.2%
Telephone %-7%
Same-day %-3%
Appts per 1K-2.8%
Triage %-7%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August, the practice saw a notable increase in face-to-face appointments, rising to 74.4% compared to the trailing average of 70.4%. This is a significant shift from the previous months where face-to-face appointments had been declining.

Several trends have emerged over the past months. The percentage of telephone appointments has decreased by 7% month-on-month, while the triage percentage has also dropped by 7%. Additionally, the same-day appointment percentage has declined by 3% month-on-month. These shifts suggest potential changes in workflow or recording policies.

To investigate these trends, the practice manager should review the phone-mix shift in February 2025, which saw a 212.1% increase in telephone appointments. Additionally, verifying if the dip in same-day appointments in July 2025 is due to a recording artefact would be prudent.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written 9 days ago). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

phonePct2025-05
value 18.5 · avg 26 ± 3
f2fPct2025-04
value 63.2 · avg 70.4 ± 2.1
sameDayPct2025-02
value 58.6 · avg 46.2 ± 5.9
sameDayPct2025-01
value 58.4 · avg 45.2 ± 4.7
sameDayPct2024-12
value 55.7 · avg 43.7 ± 4
total2024-12
value 1326 · avg 1934.9 ± 218.1
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2024-11
17.5 → 0 (-100%)
dnaRate2024-11
9.5 → 13 (+36.8%)
dnaRate2024-06
9.5 → 15.1 (+58.9%)
phonePct2024-02
9.9 → 30.9 (+212.1%)
dnaRate2023-09
8.5 → 11.1 (+30.6%)
triagePct2022-11
24 → 33.4 (+38.8%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2021-08-09 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2021-08-09.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

1

Nurse FTE

0

Direct Patient Care FTE

0

Admin FTE

5.07

1 practices reporting · 100.0% coverage

Staff group mix

GP1.0 FTE · 16%
Nurse0.0 FTE · 0%
Direct Patient Care0.0 FTE · 0%
Admin5.1 FTE · 84%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP1.00 FTE · 1 headcount
Partner1.00 FTE (100%) · 1 hc
Admin / Non-clinical5.07 FTE · 8 headcount
Management1.00 FTE (20%) · 1 hc
Reception / Admin3.00 FTE (59%) · 5 hc
Other1.07 FTE (21%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030246GP · 2024-03: 1 FTEGP · 2024-04: 1 FTEGP · 2024-05: 1 FTEGP · 2024-06: 1 FTEGP · 2024-07: 1 FTEGP · 2024-08: 1 FTEGP · 2024-09: 1 FTEGP · 2024-10: 1 FTEGP · 2024-11: 1 FTEGP · 2024-12: 1 FTEGP · 2025-01: 1 FTEGP · 2025-02: 1 FTEGP · 2025-03: 1 FTEGP · 2025-04: 1 FTEGP · 2025-05: 1 FTEGP · 2025-06: 1 FTEGP · 2025-07: 1 FTEGP · 2025-08: 1 FTEGP · 2025-09: 1 FTEGP · 2025-10: 1 FTEGP · 2025-11: 1 FTEGP · 2025-12: 1 FTEGP · 2026-01: 1 FTEGP · 2026-02: 1 FTEGP · 2026-03: 1 FTENurse · 2024-03: 2 FTENurse · 2024-04: 2 FTENurse · 2024-05: 2 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 2 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 2 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 0 FTENurse · 2025-12: 0 FTENurse · 2026-01: 0 FTENurse · 2026-02: 0 FTENurse · 2026-03: 0 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 5 FTEAdmin · 2024-04: 5 FTEAdmin · 2024-05: 5 FTEAdmin · 2024-06: 5 FTEAdmin · 2024-07: 5 FTEAdmin · 2024-08: 5 FTEAdmin · 2024-09: 5 FTEAdmin · 2024-10: 5 FTEAdmin · 2024-11: 5 FTEAdmin · 2024-12: 5 FTEAdmin · 2025-01: 5 FTEAdmin · 2025-02: 5 FTEAdmin · 2025-03: 5 FTEAdmin · 2025-04: 5 FTEAdmin · 2025-05: 4 FTEAdmin · 2025-06: 4 FTEAdmin · 2025-07: 4 FTEAdmin · 2025-08: 4 FTEAdmin · 2025-09: 4 FTEAdmin · 2025-10: 4 FTEAdmin · 2025-11: 5 FTEAdmin · 2025-12: 5 FTEAdmin · 2026-01: 5 FTEAdmin · 2026-02: 5 FTEAdmin · 2026-03: 5 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good69.1%
Phone easy32.4%
Website easy69.0%
100.0% coverage

Prescribing volume

1.74

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 8/4/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.