GP Practice

The Doctors House

Y00090

Compare to

Registered patients

8,395

NHS Digital list size

GP FTE

3.89

NHS Digital workforce

Patients per GP FTE

2,158

Items per patient

1

prescribing volume

GPPS overall good

57.5%

patient experience

Access KPIs · August 2025

Same-day %

48.8%

Month: August 2025

Appts per 1K patients

288

all bookings (incl. triage)

Patient contacts per 1K

285

F2F + phone + video only

28+ day backlog

7.6%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face98.9%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %48.8%43.0%+5.8%
Face-to-face %98.9%58.4%+40.5%
Telephone %0.0%21.9%-21.9%
Appts per 1K287.7479.7-192.0
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-0803775112Same-day % · 2023-07: 42.6%Same-day % · 2023-08: 40.3%Same-day % · 2023-09: 34.3%Same-day % · 2023-10: 43.5%Same-day % · 2023-12: 48.6%Same-day % · 2024-01: 47.0%Same-day % · 2024-02: 41.6%Same-day % · 2024-03: 42.7%Same-day % · 2024-04: 38.4%Same-day % · 2024-05: 45.5%Same-day % · 2024-06: 41.4%Same-day % · 2024-07: 40.9%Same-day % · 2024-08: 44.9%Same-day % · 2024-09: 44.3%Same-day % · 2024-11: 38.4%Same-day % · 2024-12: 42.0%Same-day % · 2025-01: 44.0%Same-day % · 2025-02: 46.4%Same-day % · 2025-03: 51.4%Same-day % · 2025-04: 38.0%Same-day % · 2025-05: 43.1%Same-day % · 2025-06: 43.7%Same-day % · 2025-07: 43.9%Same-day % · 2025-08: 48.8%F2F % · 2023-07: 100.0%F2F % · 2023-08: 100.0%F2F % · 2023-09: 100.0%F2F % · 2023-10: 100.0%F2F % · 2023-12: 100.0%F2F % · 2024-01: 100.0%F2F % · 2024-02: 100.0%F2F % · 2024-03: 99.8%F2F % · 2024-04: 100.0%F2F % · 2024-05: 100.0%F2F % · 2024-06: 100.0%F2F % · 2024-07: 99.5%F2F % · 2024-08: 98.9%F2F % · 2024-09: 99.7%F2F % · 2024-11: 99.5%F2F % · 2024-12: 99.5%F2F % · 2025-01: 99.0%F2F % · 2025-02: 99.0%F2F % · 2025-03: 99.1%F2F % · 2025-04: 99.4%F2F % · 2025-05: 99.0%F2F % · 2025-06: 99.5%F2F % · 2025-07: 99.3%F2F % · 2025-08: 98.9%Phone % · 2023-07: 0.0%Phone % · 2023-08: 0.0%Phone % · 2023-09: 0.0%Phone % · 2023-10: 0.0%Phone % · 2023-12: 0.0%Phone % · 2024-01: 0.0%Phone % · 2024-02: 0.0%Phone % · 2024-03: 0.0%Phone % · 2024-04: 0.0%Phone % · 2024-05: 0.0%Phone % · 2024-06: 0.0%Phone % · 2024-07: 0.0%Phone % · 2024-08: 0.0%Phone % · 2024-09: 0.0%Phone % · 2024-11: 0.0%Phone % · 2024-12: 0.0%Phone % · 2025-01: 0.0%Phone % · 2025-02: 0.0%Phone % · 2025-03: 0.0%Phone % · 2025-04: 0.0%Phone % · 2025-05: 0.0%Phone % · 2025-06: 0.0%Phone % · 2025-07: 0.0%Phone % · 2025-08: 0.0%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-07: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-081,8092,6063,4034,2002023-07: 2,726 appointments2023-08: 2,776 appointments2023-09: 3,969 appointments2023-10: 3,021 appointments2023-12: 2,040 appointments2024-01: 2,743 appointments2024-02: 2,788 appointments2024-03: 2,602 appointments2024-04: 2,954 appointments2024-05: 2,446 appointments2024-06: 2,735 appointments2024-07: 3,009 appointments2024-08: 2,452 appointments2024-09: 2,620 appointments2024-11: 2,992 appointments2024-12: 2,607 appointments2025-01: 2,625 appointments2025-02: 2,588 appointments2025-03: 2,660 appointments2025-04: 2,965 appointments2025-05: 2,756 appointments2025-06: 2,876 appointments2025-07: 3,059 appointments2025-08: 2,415 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-082153104055002023-07: 324.7 appts per 1,000 patients2023-08: 330.7 appts per 1,000 patients2023-09: 472.8 appts per 1,000 patients2023-10: 359.9 appts per 1,000 patients2023-12: 243 appts per 1,000 patients2024-01: 326.7 appts per 1,000 patients2024-02: 332.1 appts per 1,000 patients2024-03: 309.9 appts per 1,000 patients2024-04: 351.9 appts per 1,000 patients2024-05: 291.4 appts per 1,000 patients2024-06: 325.8 appts per 1,000 patients2024-07: 358.4 appts per 1,000 patients2024-08: 292.1 appts per 1,000 patients2024-09: 312.1 appts per 1,000 patients2024-11: 356.4 appts per 1,000 patients2024-12: 310.5 appts per 1,000 patients2025-01: 312.7 appts per 1,000 patients2025-02: 308.3 appts per 1,000 patients2025-03: 316.9 appts per 1,000 patients2025-04: 353.2 appts per 1,000 patients2025-05: 328.3 appts per 1,000 patients2025-06: 342.6 appts per 1,000 patients2025-07: 364.4 appts per 1,000 patients2025-08: 287.7 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 42.6%July 2023 · 1 day: 4.0%July 2023 · 2–7 days: 21.3%July 2023 · 8–14 days: 10.7%July 2023 · 15–21 days: 7.8%July 2023 · 22–28 days: 6.2%July 2023 · > 28 days: 7.3%August 2023 · Same day: 40.3%August 2023 · 1 day: 5.8%August 2023 · 2–7 days: 16.8%August 2023 · 8–14 days: 14.7%August 2023 · 15–21 days: 8.4%August 2023 · 22–28 days: 6.1%August 2023 · > 28 days: 7.9%September 2023 · Same day: 34.3%September 2023 · 1 day: 7.3%September 2023 · 2–7 days: 19.8%September 2023 · 8–14 days: 9.0%September 2023 · 15–21 days: 6.8%September 2023 · 22–28 days: 6.2%September 2023 · > 28 days: 16.7%October 2023 · Same day: 43.5%October 2023 · 1 day: 9.5%October 2023 · 2–7 days: 21.2%October 2023 · 8–14 days: 8.2%October 2023 · 15–21 days: 6.8%October 2023 · 22–28 days: 4.5%October 2023 · > 28 days: 6.4%December 2023 · Same day: 48.6%December 2023 · 1 day: 4.7%December 2023 · 2–7 days: 13.7%December 2023 · 8–14 days: 16.0%December 2023 · 15–21 days: 4.4%December 2023 · 22–28 days: 5.7%December 2023 · > 28 days: 7.0%January 2024 · Same day: 47.0%January 2024 · 1 day: 6.9%January 2024 · 2–7 days: 21.1%January 2024 · 8–14 days: 8.6%January 2024 · 15–21 days: 3.2%January 2024 · 22–28 days: 3.1%January 2024 · > 28 days: 10.1%February 2024 · Same day: 41.6%February 2024 · 1 day: 5.5%February 2024 · 2–7 days: 21.6%February 2024 · 8–14 days: 13.6%February 2024 · 15–21 days: 5.2%February 2024 · 22–28 days: 4.7%February 2024 · > 28 days: 7.9%March 2024 · Same day: 42.7%March 2024 · 1 day: 6.4%March 2024 · 2–7 days: 19.6%March 2024 · 8–14 days: 12.5%March 2024 · 15–21 days: 4.0%March 2024 · 22–28 days: 4.8%March 2024 · > 28 days: 10.0%April 2024 · Same day: 38.4%April 2024 · 1 day: 8.0%April 2024 · 2–7 days: 20.9%April 2024 · 8–14 days: 14.9%April 2024 · 15–21 days: 7.6%April 2024 · 22–28 days: 3.5%April 2024 · > 28 days: 6.8%May 2024 · Same day: 45.5%May 2024 · 1 day: 4.0%May 2024 · 2–7 days: 10.5%May 2024 · 8–14 days: 11.7%May 2024 · 15–21 days: 12.8%May 2024 · 22–28 days: 6.9%May 2024 · > 28 days: 8.6%June 2024 · Same day: 41.4%June 2024 · 1 day: 4.2%June 2024 · 2–7 days: 15.2%June 2024 · 8–14 days: 13.3%June 2024 · 15–21 days: 12.3%June 2024 · 22–28 days: 5.2%June 2024 · > 28 days: 8.4%July 2024 · Same day: 40.9%July 2024 · 1 day: 5.2%July 2024 · 2–7 days: 23.0%July 2024 · 8–14 days: 11.2%July 2024 · 15–21 days: 6.4%July 2024 · 22–28 days: 4.5%July 2024 · > 28 days: 8.8%August 2024 · Same day: 44.9%August 2024 · 1 day: 5.2%August 2024 · 2–7 days: 16.7%August 2024 · 8–14 days: 12.8%August 2024 · 15–21 days: 7.5%August 2024 · 22–28 days: 3.0%August 2024 · > 28 days: 10.0%September 2024 · Same day: 44.3%September 2024 · 1 day: 8.1%September 2024 · 2–7 days: 21.8%September 2024 · 8–14 days: 8.0%September 2024 · 15–21 days: 6.4%September 2024 · 22–28 days: 3.3%September 2024 · > 28 days: 8.2%November 2024 · Same day: 38.4%November 2024 · 1 day: 7.6%November 2024 · 2–7 days: 25.2%November 2024 · 8–14 days: 15.3%November 2024 · 15–21 days: 3.3%November 2024 · 22–28 days: 2.7%November 2024 · > 28 days: 7.5%December 2024 · Same day: 42.0%December 2024 · 1 day: 10.9%December 2024 · 2–7 days: 18.6%December 2024 · 8–14 days: 12.7%December 2024 · 15–21 days: 3.5%December 2024 · 22–28 days: 2.1%December 2024 · > 28 days: 10.2%January 2025 · Same day: 44.0%January 2025 · 1 day: 10.5%January 2025 · 2–7 days: 17.9%January 2025 · 8–14 days: 11.0%January 2025 · 15–21 days: 4.0%January 2025 · 22–28 days: 3.3%January 2025 · > 28 days: 9.4%February 2025 · Same day: 46.4%February 2025 · 1 day: 8.2%February 2025 · 2–7 days: 19.2%February 2025 · 8–14 days: 12.9%February 2025 · 15–21 days: 3.0%February 2025 · 22–28 days: 1.9%February 2025 · > 28 days: 8.4%March 2025 · Same day: 51.4%March 2025 · 1 day: 8.7%March 2025 · 2–7 days: 19.2%March 2025 · 8–14 days: 7.5%March 2025 · 15–21 days: 2.4%March 2025 · 22–28 days: 1.9%March 2025 · > 28 days: 8.8%April 2025 · Same day: 38.0%April 2025 · 1 day: 5.0%April 2025 · 2–7 days: 21.0%April 2025 · 8–14 days: 17.9%April 2025 · 15–21 days: 7.9%April 2025 · 22–28 days: 3.8%April 2025 · > 28 days: 6.3%May 2025 · Same day: 43.1%May 2025 · 1 day: 3.4%May 2025 · 2–7 days: 13.8%May 2025 · 8–14 days: 15.9%May 2025 · 15–21 days: 12.6%May 2025 · 22–28 days: 3.5%May 2025 · > 28 days: 7.8%June 2025 · Same day: 43.7%June 2025 · 1 day: 5.1%June 2025 · 2–7 days: 20.5%June 2025 · 8–14 days: 13.9%June 2025 · 15–21 days: 6.5%June 2025 · 22–28 days: 3.2%June 2025 · > 28 days: 7.1%July 2025 · Same day: 43.9%July 2025 · 1 day: 7.2%July 2025 · 2–7 days: 20.1%July 2025 · 8–14 days: 17.5%July 2025 · 15–21 days: 2.4%July 2025 · 22–28 days: 1.9%July 2025 · > 28 days: 7.1%August 2025 · Same day: 48.8%August 2025 · 1 day: 6.4%August 2025 · 2–7 days: 18.0%August 2025 · 8–14 days: 15.5%August 2025 · 15–21 days: 2.7%August 2025 · 22–28 days: 1.0%August 2025 · > 28 days: 7.6%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 48/100
  • Moderate demand
  • Elevated DNA rate (7.7%)
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.8%
Face-to-face %0%
Telephone %0%
Same-day %+0.3%
Appts per 1K-0.8%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the face-to-face percentage stood at 98.9%, which is slightly below the practice's trailing average. This is the most material number to note this month.

Several trends are worth watching. The DNA rate has been increasing, with a notable rise of 36.8% in November 2024. Additionally, the same-day percentage has been rising steadily, with a 0.3% increase each month. These trends may indicate a shift in patient behavior or operational challenges.

To investigate these trends, review the DNA rate increase to understand its causes and impact. Also, verify if the rise in same-day appointments correlates with any changes in patient demand or practice policies.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written 6 days ago). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-03
value 51.4 · avg 42.5 ± 2.5
f2fPct2025-01
value 99 · avg 99.7 ± 0.3
dnaRate2024-11
value 10.4 · avg 8.4 ± 1
f2fPct2024-08
value 98.9 · avg 99.9 ± 0.1
f2fPct2024-07
value 99.5 · avg 100 ± 0.1
dnaRate2024-01
value 6.7 · avg 9.6 ± 1.4
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (1)

dnaRate2024-11
7.6 → 10.4 (+36.8%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2017-01-18 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2017-01-18.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

3.89

Nurse FTE

0

Direct Patient Care FTE

2.4

Admin FTE

6.73

1 practices reporting · 100.0% coverage

Staff group mix

GP3.9 FTE · 30%
Nurse0.0 FTE · 0%
Direct Patient Care2.4 FTE · 18%
Admin6.7 FTE · 52%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP3.89 FTE · 5 headcount
Partner1.85 FTE (48%) · 2 hc
Salaried2.04 FTE (52%) · 3 hc
Admin / Non-clinical6.73 FTE · 9 headcount
Management1.00 FTE (15%) · 1 hc
Reception / Admin5.73 FTE (85%) · 8 hc
Direct Patient Care2.40 FTE · 3 headcount
Other2.40 FTE (100%) · 3 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030358GP · 2024-03: 5 FTEGP · 2024-04: 5 FTEGP · 2024-05: 5 FTEGP · 2024-06: 5 FTEGP · 2024-07: 5 FTEGP · 2024-08: 5 FTEGP · 2024-09: 5 FTEGP · 2024-10: 5 FTEGP · 2024-11: 5 FTEGP · 2024-12: 5 FTEGP · 2025-01: 4 FTEGP · 2025-02: 5 FTEGP · 2025-03: 5 FTEGP · 2025-04: 5 FTEGP · 2025-05: 5 FTEGP · 2025-06: 4 FTEGP · 2025-07: 4 FTEGP · 2025-08: 4 FTEGP · 2025-09: 4 FTEGP · 2025-10: 4 FTEGP · 2025-11: 4 FTEGP · 2025-12: 4 FTEGP · 2026-01: 4 FTEGP · 2026-02: 4 FTEGP · 2026-03: 4 FTENurse · 2024-03: 0 FTENurse · 2024-04: 0 FTENurse · 2024-05: 0 FTENurse · 2024-06: 0 FTENurse · 2024-07: 0 FTENurse · 2024-08: 0 FTENurse · 2024-09: 0 FTENurse · 2024-10: 0 FTENurse · 2024-11: 0 FTENurse · 2024-12: 0 FTENurse · 2025-01: 0 FTENurse · 2025-02: 0 FTENurse · 2025-03: 0 FTENurse · 2025-04: 0 FTENurse · 2025-05: 0 FTENurse · 2025-06: 0 FTENurse · 2025-07: 0 FTENurse · 2025-08: 0 FTENurse · 2025-09: 0 FTENurse · 2025-10: 0 FTENurse · 2025-11: 0 FTENurse · 2025-12: 0 FTENurse · 2026-01: 0 FTENurse · 2026-02: 0 FTENurse · 2026-03: 0 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 2 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 7 FTEAdmin · 2024-04: 7 FTEAdmin · 2024-05: 7 FTEAdmin · 2024-06: 7 FTEAdmin · 2024-07: 7 FTEAdmin · 2024-08: 7 FTEAdmin · 2024-09: 7 FTEAdmin · 2024-10: 7 FTEAdmin · 2024-11: 7 FTEAdmin · 2024-12: 7 FTEAdmin · 2025-01: 7 FTEAdmin · 2025-02: 7 FTEAdmin · 2025-03: 7 FTEAdmin · 2025-04: 7 FTEAdmin · 2025-05: 7 FTEAdmin · 2025-06: 7 FTEAdmin · 2025-07: 7 FTEAdmin · 2025-08: 7 FTEAdmin · 2025-09: 7 FTEAdmin · 2025-10: 7 FTEAdmin · 2025-11: 7 FTEAdmin · 2025-12: 7 FTEAdmin · 2026-01: 7 FTEAdmin · 2026-02: 7 FTEAdmin · 2026-03: 7 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good57.5%
Phone easy22.2%
Website easy58.5%
100.0% coverage

Prescribing volume

1

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 8/4/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.