GP Practice

Summerfield Group Practice

Y00492

Compare to

Registered patients

8,973

NHS Digital list size

GP FTE

3.31

NHS Digital workforce

Patients per GP FTE

2,711

Items per patient

0.74

prescribing volume

GPPS overall good

84.7%

patient experience

Access KPIs · August 2025

Same-day %

50.8%

Month: August 2025

Appts per 1K patients

289

all bookings (incl. triage)

Patient contacts per 1K

282

F2F + phone + video only

28+ day backlog

2.9%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face71.9%
Telephone25.8%
Triage0.1%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %50.8%43.0%+7.8%
Face-to-face %71.9%58.4%+13.5%
Telephone %25.8%21.9%+3.9%
Appts per 1K289.1479.7-190.6
Triage %0.1%8.7%-8.6%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080326495Same-day % · 2023-07: 64.9%Same-day % · 2023-08: 61.3%Same-day % · 2023-09: 57.0%Same-day % · 2023-10: 54.7%Same-day % · 2023-12: 52.0%Same-day % · 2024-01: 58.7%Same-day % · 2024-02: 60.2%Same-day % · 2024-03: 57.9%Same-day % · 2024-04: 56.9%Same-day % · 2024-05: 55.6%Same-day % · 2024-06: 58.5%Same-day % · 2024-07: 59.6%Same-day % · 2024-08: 58.2%Same-day % · 2024-09: 61.2%Same-day % · 2024-11: 54.3%Same-day % · 2024-12: 60.0%Same-day % · 2025-01: 50.3%Same-day % · 2025-02: 52.0%Same-day % · 2025-03: 58.1%Same-day % · 2025-04: 55.7%Same-day % · 2025-05: 52.7%Same-day % · 2025-06: 52.3%Same-day % · 2025-07: 54.0%Same-day % · 2025-08: 50.8%F2F % · 2023-07: 75.3%F2F % · 2023-08: 76.1%F2F % · 2023-09: 77.0%F2F % · 2023-10: 79.9%F2F % · 2023-12: 80.6%F2F % · 2024-01: 80.4%F2F % · 2024-02: 79.4%F2F % · 2024-03: 80.7%F2F % · 2024-04: 85.1%F2F % · 2024-05: 82.0%F2F % · 2024-06: 78.9%F2F % · 2024-07: 80.2%F2F % · 2024-08: 79.2%F2F % · 2024-09: 78.9%F2F % · 2024-11: 78.1%F2F % · 2024-12: 75.7%F2F % · 2025-01: 76.5%F2F % · 2025-02: 75.9%F2F % · 2025-03: 78.1%F2F % · 2025-04: 72.7%F2F % · 2025-05: 70.9%F2F % · 2025-06: 69.6%F2F % · 2025-07: 70.1%F2F % · 2025-08: 71.9%Phone % · 2023-07: 24.7%Phone % · 2023-08: 23.9%Phone % · 2023-09: 23.0%Phone % · 2023-10: 20.1%Phone % · 2023-12: 19.4%Phone % · 2024-01: 19.6%Phone % · 2024-02: 20.6%Phone % · 2024-03: 19.3%Phone % · 2024-04: 14.9%Phone % · 2024-05: 18.0%Phone % · 2024-06: 21.0%Phone % · 2024-07: 19.7%Phone % · 2024-08: 20.8%Phone % · 2024-09: 21.1%Phone % · 2024-11: 21.9%Phone % · 2024-12: 24.3%Phone % · 2025-01: 23.5%Phone % · 2025-02: 22.1%Phone % · 2025-03: 19.7%Phone % · 2025-04: 25.4%Phone % · 2025-05: 27.0%Phone % · 2025-06: 28.3%Phone % · 2025-07: 27.8%Phone % · 2025-08: 25.8%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-07: 1.3%Triage % · 2023-08: 0.7%Triage % · 2023-09: 1.1%Triage % · 2023-10: 0.4%Triage % · 2023-12: 1.5%Triage % · 2024-01: 0.7%Triage % · 2024-02: 0.7%Triage % · 2024-03: 1.1%Triage % · 2024-04: 1.0%Triage % · 2024-05: 1.0%Triage % · 2024-06: 0.7%Triage % · 2024-07: 0.5%Triage % · 2024-08: 0.6%Triage % · 2024-09: 0.2%Triage % · 2024-11: 0.3%Triage % · 2024-12: 0.2%Triage % · 2025-01: 0.6%Triage % · 2025-02: 1.3%Triage % · 2025-03: 0.4%Triage % · 2025-04: 0.4%Triage % · 2025-05: 0.8%Triage % · 2025-06: 0.4%Triage % · 2025-07: 0.4%Triage % · 2025-08: 0.1%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-081,9002,5913,2823,9732023-07: 2,215 appointments2023-08: 2,426 appointments2023-09: 2,507 appointments2023-10: 2,810 appointments2023-12: 2,408 appointments2024-01: 2,958 appointments2024-02: 2,598 appointments2024-03: 2,441 appointments2024-04: 2,101 appointments2024-05: 2,583 appointments2024-06: 2,402 appointments2024-07: 2,828 appointments2024-08: 2,509 appointments2024-09: 2,871 appointments2024-11: 3,036 appointments2024-12: 3,132 appointments2025-01: 3,772 appointments2025-02: 3,037 appointments2025-03: 2,809 appointments2025-04: 3,103 appointments2025-05: 2,907 appointments2025-06: 2,998 appointments2025-07: 3,271 appointments2025-08: 2,594 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-082122893664432023-07: 246.9 appts per 1,000 patients2023-08: 270.4 appts per 1,000 patients2023-09: 279.4 appts per 1,000 patients2023-10: 313.2 appts per 1,000 patients2023-12: 268.4 appts per 1,000 patients2024-01: 329.7 appts per 1,000 patients2024-02: 289.5 appts per 1,000 patients2024-03: 272 appts per 1,000 patients2024-04: 234.1 appts per 1,000 patients2024-05: 287.9 appts per 1,000 patients2024-06: 267.7 appts per 1,000 patients2024-07: 315.2 appts per 1,000 patients2024-08: 279.6 appts per 1,000 patients2024-09: 320 appts per 1,000 patients2024-11: 338.3 appts per 1,000 patients2024-12: 349 appts per 1,000 patients2025-01: 420.4 appts per 1,000 patients2025-02: 338.5 appts per 1,000 patients2025-03: 313.1 appts per 1,000 patients2025-04: 345.8 appts per 1,000 patients2025-05: 324 appts per 1,000 patients2025-06: 334.1 appts per 1,000 patients2025-07: 364.5 appts per 1,000 patients2025-08: 289.1 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 64.9%July 2023 · 1 day: 11.1%July 2023 · 2–7 days: 16.8%July 2023 · 8–14 days: 4.3%July 2023 · 15–21 days: 1.5%July 2023 · 22–28 days: 0.7%July 2023 · > 28 days: 0.8%August 2023 · Same day: 61.3%August 2023 · 1 day: 14.9%August 2023 · 2–7 days: 11.8%August 2023 · 8–14 days: 8.6%August 2023 · 15–21 days: 1.9%August 2023 · 22–28 days: 0.7%August 2023 · > 28 days: 1.0%September 2023 · Same day: 57.0%September 2023 · 1 day: 14.4%September 2023 · 2–7 days: 18.1%September 2023 · 8–14 days: 6.2%September 2023 · 15–21 days: 1.5%September 2023 · 22–28 days: 1.2%September 2023 · > 28 days: 1.5%October 2023 · Same day: 54.7%October 2023 · 1 day: 16.9%October 2023 · 2–7 days: 18.4%October 2023 · 8–14 days: 7.5%October 2023 · 15–21 days: 1.6%October 2023 · 22–28 days: 0.5%October 2023 · > 28 days: 0.3%December 2023 · Same day: 52.0%December 2023 · 1 day: 12.6%December 2023 · 2–7 days: 24.6%December 2023 · 8–14 days: 5.6%December 2023 · 15–21 days: 3.8%December 2023 · 22–28 days: 1.0%December 2023 · > 28 days: 0.5%January 2024 · Same day: 58.7%January 2024 · 1 day: 15.3%January 2024 · 2–7 days: 17.7%January 2024 · 8–14 days: 5.5%January 2024 · 15–21 days: 0.9%January 2024 · 22–28 days: 1.3%January 2024 · > 28 days: 0.6%February 2024 · Same day: 60.2%February 2024 · 1 day: 14.9%February 2024 · 2–7 days: 16.8%February 2024 · 8–14 days: 6.4%February 2024 · 15–21 days: 1.0%February 2024 · 22–28 days: 0.7%February 2024 · > 28 days: 0.1%March 2024 · Same day: 57.9%March 2024 · 1 day: 15.6%March 2024 · 2–7 days: 22.2%March 2024 · 8–14 days: 2.9%March 2024 · 15–21 days: 0.9%March 2024 · 22–28 days: 0.5%April 2024 · Same day: 56.9%April 2024 · 1 day: 9.9%April 2024 · 2–7 days: 17.4%April 2024 · 8–14 days: 10.6%April 2024 · 15–21 days: 3.4%April 2024 · 22–28 days: 1.3%April 2024 · > 28 days: 0.5%May 2024 · Same day: 55.6%May 2024 · 1 day: 13.8%May 2024 · 2–7 days: 19.8%May 2024 · 8–14 days: 7.5%May 2024 · 15–21 days: 1.4%May 2024 · 22–28 days: 1.6%May 2024 · > 28 days: 0.3%June 2024 · Same day: 58.5%June 2024 · 1 day: 12.8%June 2024 · 2–7 days: 20.3%June 2024 · 8–14 days: 4.6%June 2024 · 15–21 days: 1.7%June 2024 · 22–28 days: 1.4%June 2024 · > 28 days: 0.7%July 2024 · Same day: 59.6%July 2024 · 1 day: 13.6%July 2024 · 2–7 days: 19.2%July 2024 · 8–14 days: 5.2%July 2024 · 15–21 days: 0.9%July 2024 · 22–28 days: 1.0%July 2024 · > 28 days: 0.5%August 2024 · Same day: 58.2%August 2024 · 1 day: 11.6%August 2024 · 2–7 days: 22.6%August 2024 · 8–14 days: 5.9%August 2024 · 15–21 days: 0.8%August 2024 · 22–28 days: 0.8%September 2024 · Same day: 61.2%September 2024 · 1 day: 12.1%September 2024 · 2–7 days: 21.1%September 2024 · 8–14 days: 4.2%September 2024 · 15–21 days: 0.6%September 2024 · 22–28 days: 0.6%September 2024 · > 28 days: 0.1%November 2024 · Same day: 54.3%November 2024 · 1 day: 15.1%November 2024 · 2–7 days: 25.4%November 2024 · 8–14 days: 4.1%November 2024 · 15–21 days: 0.6%November 2024 · 22–28 days: 0.5%December 2024 · Same day: 60.0%December 2024 · 1 day: 13.6%December 2024 · 2–7 days: 21.6%December 2024 · 8–14 days: 4.0%December 2024 · 15–21 days: 0.5%December 2024 · 22–28 days: 0.3%January 2025 · Same day: 50.3%January 2025 · 1 day: 18.3%January 2025 · 2–7 days: 26.5%January 2025 · 8–14 days: 3.3%January 2025 · 15–21 days: 1.2%January 2025 · 22–28 days: 0.1%January 2025 · > 28 days: 0.3%February 2025 · Same day: 52.0%February 2025 · 1 day: 16.7%February 2025 · 2–7 days: 23.7%February 2025 · 8–14 days: 5.1%February 2025 · 15–21 days: 1.0%February 2025 · 22–28 days: 0.8%February 2025 · > 28 days: 0.7%March 2025 · Same day: 58.1%March 2025 · 1 day: 12.8%March 2025 · 2–7 days: 21.6%March 2025 · 8–14 days: 3.0%March 2025 · 15–21 days: 1.2%March 2025 · 22–28 days: 1.6%March 2025 · > 28 days: 1.6%April 2025 · Same day: 55.7%April 2025 · 1 day: 13.6%April 2025 · 2–7 days: 22.2%April 2025 · 8–14 days: 4.9%April 2025 · 15–21 days: 1.6%April 2025 · 22–28 days: 0.9%April 2025 · > 28 days: 1.2%May 2025 · Same day: 52.7%May 2025 · 1 day: 15.5%May 2025 · 2–7 days: 23.4%May 2025 · 8–14 days: 3.9%May 2025 · 15–21 days: 1.4%May 2025 · 22–28 days: 1.3%May 2025 · > 28 days: 1.9%June 2025 · Same day: 52.3%June 2025 · 1 day: 12.4%June 2025 · 2–7 days: 27.6%June 2025 · 8–14 days: 4.3%June 2025 · 15–21 days: 0.8%June 2025 · 22–28 days: 1.0%June 2025 · > 28 days: 1.7%July 2025 · Same day: 54.0%July 2025 · 1 day: 12.6%July 2025 · 2–7 days: 24.6%July 2025 · 8–14 days: 5.0%July 2025 · 15–21 days: 1.0%July 2025 · 22–28 days: 0.6%July 2025 · > 28 days: 2.2%August 2025 · Same day: 50.8%August 2025 · 1 day: 13.8%August 2025 · 2–7 days: 23.1%August 2025 · 8–14 days: 7.3%August 2025 · 15–21 days: 1.0%August 2025 · 22–28 days: 1.2%August 2025 · > 28 days: 2.9%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 51/100
  • Moderate demand
  • High DNA rate (9.6%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.5%
Face-to-face %-1.6%
Telephone %+4.3%
Same-day %-2.2%
Appts per 1K-0.5%
Triage %-13%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the face-to-face percentage dropped to 71.9%, which is below the practice's trailing average of 77.3%. This is a notable decrease and could indicate a shift in patient preferences or operational challenges.

Several trends stand out. The telephone percentage has increased significantly, rising by over 4% month-on-month. Conversely, the face-to-face percentage has decreased by over 1% month-on-month. Additionally, the triage percentage saw a dramatic drop of 70.9% in August.

To investigate these trends, review whether the increase in telephone consultations aligns with any recent changes in the booking system or staff training. Also, verify if the drop in face-to-face appointments correlates with any policy changes or external factors such as patient feedback.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

phonePct2025-06
value 28.3 · avg 22 ± 2.5
f2fPct2025-06
value 69.6 · avg 77.3 ± 3
phonePct2025-05
value 27 · avg 21 ± 2.7
f2fPct2025-05
value 70.9 · avg 78.4 ± 3.1
phonePct2025-04
value 25.4 · avg 20.5 ± 2.4
f2fPct2025-04
value 72.7 · avg 79.1 ± 2.6
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-08
0.4 → 0.1 (-70.9%)
triagePct2025-06
0.8 → 0.4 (-49.4%)
triagePct2025-05
0.4 → 0.8 (+104.6%)
triagePct2025-03
1.3 → 0.4 (-66.7%)
triagePct2025-02
0.6 → 1.3 (+120.2%)
triagePct2025-01
0.2 → 0.6 (+204.5%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

3.31

Nurse FTE

0.56

Direct Patient Care FTE

0

Admin FTE

5.6

1 practices reporting · 100.0% coverage

Staff group mix

GP3.3 FTE · 35%
Nurse0.6 FTE · 6%
Direct Patient Care0.0 FTE · 0%
Admin5.6 FTE · 59%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP3.31 FTE · 7 headcount
Salaried3.31 FTE (100%) · 7 hc
Nurses0.56 FTE · 1 headcount
Practice Nurse0.56 FTE (100%) · 1 hc
Admin / Non-clinical5.60 FTE · 7 headcount
Management1.00 FTE (18%) · 1 hc
Reception / Admin3.60 FTE (64%) · 5 hc
Other1.00 FTE (18%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030246GP · 2024-03: 2 FTEGP · 2024-04: 2 FTEGP · 2024-05: 2 FTEGP · 2024-06: 2 FTEGP · 2024-07: 2 FTEGP · 2024-08: 2 FTEGP · 2024-09: 2 FTEGP · 2024-10: 2 FTEGP · 2024-11: 2 FTEGP · 2024-12: 2 FTEGP · 2025-01: 2 FTEGP · 2025-02: 2 FTEGP · 2025-03: 2 FTEGP · 2025-04: 2 FTEGP · 2025-05: 2 FTEGP · 2025-06: 2 FTEGP · 2025-07: 2 FTEGP · 2025-08: 3 FTEGP · 2025-09: 3 FTEGP · 2025-10: 3 FTEGP · 2025-11: 3 FTEGP · 2025-12: 3 FTEGP · 2026-01: 3 FTEGP · 2026-02: 3 FTEGP · 2026-03: 3 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 5 FTEAdmin · 2024-04: 5 FTEAdmin · 2024-05: 5 FTEAdmin · 2024-06: 5 FTEAdmin · 2024-07: 5 FTEAdmin · 2024-08: 5 FTEAdmin · 2024-09: 5 FTEAdmin · 2024-10: 5 FTEAdmin · 2024-11: 5 FTEAdmin · 2024-12: 5 FTEAdmin · 2025-01: 5 FTEAdmin · 2025-02: 5 FTEAdmin · 2025-03: 5 FTEAdmin · 2025-04: 5 FTEAdmin · 2025-05: 5 FTEAdmin · 2025-06: 5 FTEAdmin · 2025-07: 5 FTEAdmin · 2025-08: 6 FTEAdmin · 2025-09: 6 FTEAdmin · 2025-10: 6 FTEAdmin · 2025-11: 6 FTEAdmin · 2025-12: 6 FTEAdmin · 2026-01: 6 FTEAdmin · 2026-02: 6 FTEAdmin · 2026-03: 6 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good84.7%
Phone easy38.9%
Website easy88.0%
100.0% coverage

Prescribing volume

0.74

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.