GP Practice

Shifa Medical Practice

Y01280

Compare to

Registered patients

2,403

NHS Digital list size

GP FTE

1

NHS Digital workforce

Patients per GP FTE

2,403

Items per patient

0.88

prescribing volume

GPPS overall good

65.6%

patient experience

Access KPIs · August 2025

Same-day %

49.3%

Month: August 2025

Appts per 1K patients

421

all bookings (incl. triage)

Patient contacts per 1K

421

F2F + phone + video only

28+ day backlog

0.2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face56.8%
Telephone43.1%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %49.3%43.0%+6.3%
Face-to-face %56.8%58.4%-1.6%
Telephone %43.1%21.9%+21.2%
Appts per 1K421.1479.7-58.6
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080316294Same-day % · 2023-07: 66.5%Same-day % · 2023-08: 53.2%Same-day % · 2023-09: 48.5%Same-day % · 2023-10: 43.0%Same-day % · 2023-12: 53.5%Same-day % · 2024-01: 46.1%Same-day % · 2024-02: 46.4%Same-day % · 2024-03: 36.7%Same-day % · 2024-04: 43.9%Same-day % · 2024-05: 30.2%Same-day % · 2024-06: 31.1%Same-day % · 2024-07: 26.8%Same-day % · 2024-08: 29.8%Same-day % · 2024-09: 30.5%Same-day % · 2024-11: 37.3%Same-day % · 2024-12: 45.9%Same-day % · 2025-01: 43.3%Same-day % · 2025-02: 50.8%Same-day % · 2025-03: 52.3%Same-day % · 2025-04: 44.0%Same-day % · 2025-05: 42.2%Same-day % · 2025-06: 48.4%Same-day % · 2025-07: 50.0%Same-day % · 2025-08: 49.3%F2F % · 2023-07: 25.5%F2F % · 2023-08: 16.5%F2F % · 2023-09: 19.9%F2F % · 2023-10: 23.7%F2F % · 2023-12: 18.8%F2F % · 2024-01: 25.1%F2F % · 2024-02: 34.7%F2F % · 2024-03: 43.8%F2F % · 2024-04: 49.8%F2F % · 2024-05: 51.2%F2F % · 2024-06: 50.5%F2F % · 2024-07: 50.5%F2F % · 2024-08: 52.0%F2F % · 2024-09: 52.6%F2F % · 2024-11: 55.1%F2F % · 2024-12: 55.6%F2F % · 2025-01: 58.7%F2F % · 2025-02: 60.9%F2F % · 2025-03: 59.7%F2F % · 2025-04: 59.4%F2F % · 2025-05: 57.4%F2F % · 2025-06: 57.9%F2F % · 2025-07: 58.0%F2F % · 2025-08: 56.8%Phone % · 2023-07: 74.5%Phone % · 2023-08: 83.5%Phone % · 2023-09: 80.1%Phone % · 2023-10: 76.3%Phone % · 2023-12: 81.2%Phone % · 2024-01: 74.7%Phone % · 2024-02: 65.3%Phone % · 2024-03: 56.2%Phone % · 2024-04: 50.1%Phone % · 2024-05: 48.6%Phone % · 2024-06: 49.3%Phone % · 2024-07: 49.4%Phone % · 2024-08: 47.9%Phone % · 2024-09: 47.3%Phone % · 2024-11: 44.7%Phone % · 2024-12: 44.1%Phone % · 2025-01: 41.2%Phone % · 2025-02: 39.1%Phone % · 2025-03: 40.2%Phone % · 2025-04: 40.6%Phone % · 2025-05: 42.6%Phone % · 2025-06: 42.1%Phone % · 2025-07: 42.0%Phone % · 2025-08: 43.1%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-07: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-086378431,0481,2542023-07: 714 appointments2023-08: 697 appointments2023-09: 712 appointments2023-10: 782 appointments2023-12: 749 appointments2024-01: 945 appointments2024-02: 936 appointments2024-03: 931 appointments2024-04: 971 appointments2024-05: 979 appointments2024-06: 916 appointments2024-07: 1,020 appointments2024-08: 933 appointments2024-09: 929 appointments2024-11: 948 appointments2024-12: 910 appointments2025-01: 1,066 appointments2025-02: 1,037 appointments2025-03: 1,043 appointments2025-04: 1,012 appointments2025-05: 993 appointments2025-06: 1,074 appointments2025-07: 1,194 appointments2025-08: 1,012 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-082653514365222023-07: 297.1 appts per 1,000 patients2023-08: 290.1 appts per 1,000 patients2023-09: 296.3 appts per 1,000 patients2023-10: 325.4 appts per 1,000 patients2023-12: 311.7 appts per 1,000 patients2024-01: 393.3 appts per 1,000 patients2024-02: 389.5 appts per 1,000 patients2024-03: 387.4 appts per 1,000 patients2024-04: 404.1 appts per 1,000 patients2024-05: 407.4 appts per 1,000 patients2024-06: 381.2 appts per 1,000 patients2024-07: 424.5 appts per 1,000 patients2024-08: 388.3 appts per 1,000 patients2024-09: 386.6 appts per 1,000 patients2024-11: 394.5 appts per 1,000 patients2024-12: 378.7 appts per 1,000 patients2025-01: 443.6 appts per 1,000 patients2025-02: 431.5 appts per 1,000 patients2025-03: 434 appts per 1,000 patients2025-04: 421.1 appts per 1,000 patients2025-05: 413.2 appts per 1,000 patients2025-06: 446.9 appts per 1,000 patients2025-07: 496.9 appts per 1,000 patients2025-08: 421.1 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 66.5%July 2023 · 1 day: 16.9%July 2023 · 2–7 days: 14.0%July 2023 · 8–14 days: 1.8%July 2023 · 15–21 days: 0.6%July 2023 · 22–28 days: 0.1%August 2023 · Same day: 53.2%August 2023 · 1 day: 23.5%August 2023 · 2–7 days: 20.8%August 2023 · 8–14 days: 1.7%August 2023 · 15–21 days: 0.4%August 2023 · 22–28 days: 0.3%September 2023 · Same day: 48.5%September 2023 · 1 day: 25.6%September 2023 · 2–7 days: 22.1%September 2023 · 8–14 days: 2.7%September 2023 · 15–21 days: 0.7%September 2023 · 22–28 days: 0.4%September 2023 · > 28 days: 0.1%October 2023 · Same day: 43.0%October 2023 · 1 day: 25.6%October 2023 · 2–7 days: 26.1%October 2023 · 8–14 days: 3.1%October 2023 · 15–21 days: 1.4%October 2023 · 22–28 days: 0.8%October 2023 · > 28 days: 0.1%December 2023 · Same day: 53.5%December 2023 · 1 day: 21.4%December 2023 · 2–7 days: 22.8%December 2023 · 8–14 days: 1.3%December 2023 · 15–21 days: 0.8%December 2023 · > 28 days: 0.1%January 2024 · Same day: 46.1%January 2024 · 1 day: 22.3%January 2024 · 2–7 days: 29.3%January 2024 · 8–14 days: 1.1%January 2024 · 15–21 days: 0.1%January 2024 · 22–28 days: 0.7%January 2024 · > 28 days: 0.3%February 2024 · Same day: 46.4%February 2024 · 1 day: 21.8%February 2024 · 2–7 days: 28.8%February 2024 · 8–14 days: 1.5%February 2024 · 15–21 days: 0.5%February 2024 · 22–28 days: 0.3%February 2024 · > 28 days: 0.6%March 2024 · Same day: 36.7%March 2024 · 1 day: 32.7%March 2024 · 2–7 days: 26.9%March 2024 · 8–14 days: 2.9%March 2024 · 15–21 days: 0.4%March 2024 · 22–28 days: 0.3%March 2024 · > 28 days: 0.1%April 2024 · Same day: 43.9%April 2024 · 1 day: 24.9%April 2024 · 2–7 days: 26.2%April 2024 · 8–14 days: 2.7%April 2024 · 15–21 days: 1.0%April 2024 · 22–28 days: 0.8%April 2024 · > 28 days: 0.5%May 2024 · Same day: 30.2%May 2024 · 1 day: 41.1%May 2024 · 2–7 days: 25.3%May 2024 · 8–14 days: 2.8%May 2024 · 15–21 days: 0.5%May 2024 · 22–28 days: 0.2%June 2024 · Same day: 31.1%June 2024 · 1 day: 40.7%June 2024 · 2–7 days: 25.2%June 2024 · 8–14 days: 1.7%June 2024 · 15–21 days: 1.0%June 2024 · 22–28 days: 0.2%July 2024 · Same day: 26.8%July 2024 · 1 day: 46.2%July 2024 · 2–7 days: 24.9%July 2024 · 8–14 days: 1.2%July 2024 · 15–21 days: 0.4%July 2024 · 22–28 days: 0.4%July 2024 · > 28 days: 0.1%August 2024 · Same day: 29.8%August 2024 · 1 day: 42.4%August 2024 · 2–7 days: 25.3%August 2024 · 8–14 days: 1.2%August 2024 · 15–21 days: 0.1%August 2024 · 22–28 days: 0.5%August 2024 · > 28 days: 0.6%September 2024 · Same day: 30.5%September 2024 · 1 day: 41.4%September 2024 · 2–7 days: 24.9%September 2024 · 8–14 days: 0.9%September 2024 · 15–21 days: 0.5%September 2024 · 22–28 days: 0.3%September 2024 · > 28 days: 1.5%November 2024 · Same day: 37.3%November 2024 · 1 day: 29.5%November 2024 · 2–7 days: 28.9%November 2024 · 8–14 days: 2.0%November 2024 · 15–21 days: 1.4%November 2024 · 22–28 days: 0.7%November 2024 · > 28 days: 0.1%December 2024 · Same day: 45.9%December 2024 · 1 day: 26.9%December 2024 · 2–7 days: 25.6%December 2024 · 8–14 days: 1.0%December 2024 · 15–21 days: 0.2%December 2024 · 22–28 days: 0.3%January 2025 · Same day: 43.3%January 2025 · 1 day: 26.2%January 2025 · 2–7 days: 27.4%January 2025 · 8–14 days: 1.6%January 2025 · 15–21 days: 1.1%January 2025 · 22–28 days: 0.2%January 2025 · > 28 days: 0.2%February 2025 · Same day: 50.8%February 2025 · 1 day: 17.6%February 2025 · 2–7 days: 27.6%February 2025 · 8–14 days: 2.5%February 2025 · 15–21 days: 1.0%February 2025 · 22–28 days: 0.3%February 2025 · > 28 days: 0.2%March 2025 · Same day: 52.3%March 2025 · 1 day: 19.8%March 2025 · 2–7 days: 24.7%March 2025 · 8–14 days: 1.5%March 2025 · 15–21 days: 1.2%March 2025 · 22–28 days: 0.4%April 2025 · Same day: 44.0%April 2025 · 1 day: 27.0%April 2025 · 2–7 days: 26.6%April 2025 · 8–14 days: 1.8%April 2025 · 15–21 days: 0.2%April 2025 · 22–28 days: 0.1%April 2025 · > 28 days: 0.4%May 2025 · Same day: 42.2%May 2025 · 1 day: 22.6%May 2025 · 2–7 days: 33.0%May 2025 · 8–14 days: 1.7%May 2025 · 15–21 days: 0.1%May 2025 · 22–28 days: 0.4%June 2025 · Same day: 48.4%June 2025 · 1 day: 23.9%June 2025 · 2–7 days: 22.5%June 2025 · 8–14 days: 2.8%June 2025 · 15–21 days: 1.5%June 2025 · 22–28 days: 0.7%June 2025 · > 28 days: 0.2%July 2025 · Same day: 50.0%July 2025 · 1 day: 29.2%July 2025 · 2–7 days: 17.9%July 2025 · 8–14 days: 1.8%July 2025 · 15–21 days: 0.4%July 2025 · 22–28 days: 0.6%August 2025 · Same day: 49.3%August 2025 · 1 day: 36.3%August 2025 · 2–7 days: 12.9%August 2025 · 8–14 days: 1.0%August 2025 · 15–21 days: 0.2%August 2025 · 22–28 days: 0.1%August 2025 · > 28 days: 0.2%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 26/100
  • High demand (>400 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+1.3%
Face-to-face %-0.9%
Telephone %+1.2%
Same-day %+0.6%
Appts per 1K+1.3%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the DNA rate at Shifa Medical Practice was 0.6, which is significantly lower than the trailing average of 1.9. This represents a 64.7% decrease from the previous month, indicating a notable improvement in patient attendance.

Several trends are worth noting. The DNA rate has shown a consistent downward trend, with a 64.7% drop in August 2025. Additionally, the telephone percentage has increased by 1.2%, while the face-to-face percentage has remained stable. These shifts could suggest changes in patient preferences or operational adjustments.

To investigate these trends, it would be useful to review the DNA rate's sharp decline in August 2025 to understand if it aligns with any specific interventions or external factors. Also, examining the increase in telephone appointments could provide insights into whether this is a temporary trend or a lasting change in patient communication preferences.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

dnaRate2025-08
value 0.6 · avg 1.9 ± 0.3
total2025-07
value 1194 · avg 990.1 ± 57.6
total2025-01
value 1066 · avg 930.6 ± 62
sameDayPct2024-05
value 30.2 · avg 49.1 ± 7
phonePct2024-05
value 48.6 · avg 71.2 ± 9.7
f2fPct2024-05
value 51.2 · avg 28.8 ± 9.7
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2025-08
1.7 → 0.6 (-64.7%)
dnaRate2025-01
1.2 → 2.4 (+100%)
dnaRate2024-12
2 → 1.2 (-40%)
dnaRate2024-07
0.8 → 1.6 (+100%)
dnaRate2024-06
1.9 → 0.8 (-57.9%)
dnaRate2024-02
1.3 → 2 (+53.8%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2024-01-25 · 27 months ago
  • Current rating is good, and the latest CQC assessment date is 2024-01-25 (27 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

1

Nurse FTE

0.11

Direct Patient Care FTE

0

Admin FTE

2.72

1 practices reporting · 100.0% coverage

Staff group mix

GP1.0 FTE · 26%
Nurse0.1 FTE · 3%
Direct Patient Care0.0 FTE · 0%
Admin2.7 FTE · 71%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP1.00 FTE · 1 headcount
Partner1.00 FTE (100%) · 1 hc
Nurses0.11 FTE · 1 headcount
Practice Nurse0.11 FTE (100%) · 1 hc
Admin / Non-clinical2.72 FTE · 6 headcount
Management0.40 FTE (15%) · 1 hc
Reception / Admin2.00 FTE (74%) · 4 hc
Other0.32 FTE (12%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030123GP · 2024-03: 1 FTEGP · 2024-04: 1 FTEGP · 2024-05: 1 FTEGP · 2024-06: 1 FTEGP · 2024-07: 1 FTEGP · 2024-08: 1 FTEGP · 2024-09: 1 FTEGP · 2024-10: 1 FTEGP · 2024-11: 1 FTEGP · 2024-12: 1 FTEGP · 2025-01: 1 FTEGP · 2025-02: 1 FTEGP · 2025-03: 1 FTEGP · 2025-04: 1 FTEGP · 2025-05: 1 FTEGP · 2025-06: 1 FTEGP · 2025-07: 1 FTEGP · 2025-08: 1 FTEGP · 2025-09: 1 FTEGP · 2025-10: 1 FTEGP · 2025-11: 1 FTEGP · 2025-12: 1 FTEGP · 2026-01: 1 FTEGP · 2026-02: 1 FTEGP · 2026-03: 1 FTENurse · 2024-03: 0 FTENurse · 2024-04: 0 FTENurse · 2024-05: 0 FTENurse · 2024-06: 0 FTENurse · 2024-07: 0 FTENurse · 2024-08: 0 FTENurse · 2024-09: 0 FTENurse · 2024-10: 0 FTENurse · 2024-11: 0 FTENurse · 2024-12: 0 FTENurse · 2025-01: 0 FTENurse · 2025-02: 0 FTENurse · 2025-03: 0 FTENurse · 2025-04: 0 FTENurse · 2025-05: 0 FTENurse · 2025-06: 0 FTENurse · 2025-07: 0 FTENurse · 2025-08: 0 FTENurse · 2025-09: 0 FTENurse · 2025-10: 0 FTENurse · 2025-11: 0 FTENurse · 2025-12: 0 FTENurse · 2026-01: 0 FTENurse · 2026-02: 0 FTENurse · 2026-03: 0 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 0 FTEDPC · 2026-01: 0 FTEDPC · 2026-02: 0 FTEDPC · 2026-03: 0 FTEAdmin · 2024-03: 3 FTEAdmin · 2024-04: 3 FTEAdmin · 2024-05: 3 FTEAdmin · 2024-06: 3 FTEAdmin · 2024-07: 3 FTEAdmin · 2024-08: 3 FTEAdmin · 2024-09: 3 FTEAdmin · 2024-10: 3 FTEAdmin · 2024-11: 3 FTEAdmin · 2024-12: 3 FTEAdmin · 2025-01: 3 FTEAdmin · 2025-02: 3 FTEAdmin · 2025-03: 3 FTEAdmin · 2025-04: 3 FTEAdmin · 2025-05: 3 FTEAdmin · 2025-06: 3 FTEAdmin · 2025-07: 3 FTEAdmin · 2025-08: 3 FTEAdmin · 2025-09: 3 FTEAdmin · 2025-10: 3 FTEAdmin · 2025-11: 3 FTEAdmin · 2025-12: 3 FTEAdmin · 2026-01: 3 FTEAdmin · 2026-02: 3 FTEAdmin · 2026-03: 3 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good65.6%
Phone easy41.3%
Website easy82.5%
100.0% coverage

Prescribing volume

0.88

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.