GP Practice

Prime Practice Partnership

Y01719

Compare to

Registered patients

9,074

NHS Digital list size

GP FTE

2.67

NHS Digital workforce

Patients per GP FTE

3,399

Items per patient

1.37

prescribing volume

GPPS overall good

74.1%

patient experience

Access KPIs · August 2025

Same-day %

45.6%

Month: August 2025

Appts per 1K patients

419

all bookings (incl. triage)

Patient contacts per 1K

414

F2F + phone + video only

28+ day backlog

6.8%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face48.4%
Telephone43.9%
Video / online6.6%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %45.6%43.0%+2.6%
Face-to-face %48.4%58.4%-10.0%
Telephone %43.9%21.9%+22.0%
Appts per 1K418.7479.7-61.0
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080265177Same-day % · 2023-07: 39.4%Same-day % · 2023-08: 36.7%Same-day % · 2023-09: 37.5%Same-day % · 2023-10: 43.6%Same-day % · 2023-12: 41.8%Same-day % · 2024-01: 46.9%Same-day % · 2024-02: 42.5%Same-day % · 2024-03: 38.0%Same-day % · 2024-04: 41.2%Same-day % · 2024-05: 41.6%Same-day % · 2024-06: 40.5%Same-day % · 2024-07: 42.0%Same-day % · 2024-08: 42.9%Same-day % · 2024-09: 40.9%Same-day % · 2024-11: 42.3%Same-day % · 2024-12: 42.5%Same-day % · 2025-01: 44.3%Same-day % · 2025-02: 43.2%Same-day % · 2025-03: 45.3%Same-day % · 2025-04: 40.4%Same-day % · 2025-05: 43.2%Same-day % · 2025-06: 43.2%Same-day % · 2025-07: 45.3%Same-day % · 2025-08: 45.6%F2F % · 2023-07: 64.8%F2F % · 2023-08: 62.4%F2F % · 2023-09: 68.5%F2F % · 2023-10: 62.1%F2F % · 2023-12: 62.2%F2F % · 2024-01: 56.9%F2F % · 2024-02: 57.7%F2F % · 2024-03: 56.2%F2F % · 2024-04: 57.5%F2F % · 2024-05: 56.8%F2F % · 2024-06: 55.1%F2F % · 2024-07: 56.6%F2F % · 2024-08: 57.7%F2F % · 2024-09: 56.1%F2F % · 2024-11: 55.9%F2F % · 2024-12: 53.4%F2F % · 2025-01: 50.0%F2F % · 2025-02: 54.7%F2F % · 2025-03: 55.1%F2F % · 2025-04: 52.5%F2F % · 2025-05: 50.7%F2F % · 2025-06: 52.5%F2F % · 2025-07: 47.1%F2F % · 2025-08: 48.4%Phone % · 2023-07: 25.9%Phone % · 2023-08: 30.3%Phone % · 2023-09: 25.9%Phone % · 2023-10: 28.8%Phone % · 2023-12: 28.7%Phone % · 2024-01: 30.6%Phone % · 2024-02: 28.7%Phone % · 2024-03: 34.3%Phone % · 2024-04: 31.5%Phone % · 2024-05: 32.4%Phone % · 2024-06: 33.3%Phone % · 2024-07: 34.4%Phone % · 2024-08: 34.4%Phone % · 2024-09: 33.0%Phone % · 2024-11: 34.5%Phone % · 2024-12: 36.0%Phone % · 2025-01: 40.9%Phone % · 2025-02: 35.5%Phone % · 2025-03: 37.3%Phone % · 2025-04: 41.0%Phone % · 2025-05: 42.4%Phone % · 2025-06: 39.7%Phone % · 2025-07: 46.8%Phone % · 2025-08: 43.9%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.2%Video % · 2024-02: 3.6%Video % · 2024-03: 0.5%Video % · 2024-04: 3.5%Video % · 2024-05: 4.7%Video % · 2024-06: 3.7%Video % · 2024-07: 3.0%Video % · 2024-08: 3.3%Video % · 2024-09: 3.6%Video % · 2024-11: 2.7%Video % · 2024-12: 5.7%Video % · 2025-01: 7.9%Video % · 2025-02: 7.3%Video % · 2025-03: 5.8%Video % · 2025-04: 4.8%Video % · 2025-05: 6.1%Video % · 2025-06: 5.7%Video % · 2025-07: 5.0%Video % · 2025-08: 6.6%Triage % · 2023-07: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 6.6%Triage % · 2024-01: 6.9%Triage % · 2024-02: 7.1%Triage % · 2024-03: 8.2%Triage % · 2024-04: 6.4%Triage % · 2024-05: 7.4%Triage % · 2024-06: 7.6%Triage % · 2024-07: 7.3%Triage % · 2024-08: 0.4%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-082,7633,5774,3905,2042023-07: 3,021 appointments2023-08: 2,999 appointments2023-09: 3,098 appointments2023-10: 3,690 appointments2023-12: 3,141 appointments2024-01: 3,748 appointments2024-02: 3,709 appointments2024-03: 3,490 appointments2024-04: 3,545 appointments2024-05: 3,760 appointments2024-06: 3,632 appointments2024-07: 3,957 appointments2024-08: 3,524 appointments2024-09: 3,714 appointments2024-11: 4,225 appointments2024-12: 3,876 appointments2025-01: 4,738 appointments2025-02: 4,107 appointments2025-03: 4,165 appointments2025-04: 4,093 appointments2025-05: 4,362 appointments2025-06: 4,666 appointments2025-07: 4,968 appointments2025-08: 3,799 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083043944845742023-07: 332.9 appts per 1,000 patients2023-08: 330.5 appts per 1,000 patients2023-09: 341.4 appts per 1,000 patients2023-10: 406.7 appts per 1,000 patients2023-12: 346.2 appts per 1,000 patients2024-01: 413 appts per 1,000 patients2024-02: 408.8 appts per 1,000 patients2024-03: 384.6 appts per 1,000 patients2024-04: 390.7 appts per 1,000 patients2024-05: 414.4 appts per 1,000 patients2024-06: 400.3 appts per 1,000 patients2024-07: 436.1 appts per 1,000 patients2024-08: 388.4 appts per 1,000 patients2024-09: 409.3 appts per 1,000 patients2024-11: 465.6 appts per 1,000 patients2024-12: 427.2 appts per 1,000 patients2025-01: 522.2 appts per 1,000 patients2025-02: 452.6 appts per 1,000 patients2025-03: 459 appts per 1,000 patients2025-04: 451.1 appts per 1,000 patients2025-05: 480.7 appts per 1,000 patients2025-06: 514.2 appts per 1,000 patients2025-07: 547.5 appts per 1,000 patients2025-08: 418.7 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 39.4%July 2023 · 1 day: 4.8%July 2023 · 2–7 days: 14.7%July 2023 · 8–14 days: 15.4%July 2023 · 15–21 days: 16.7%July 2023 · 22–28 days: 5.1%July 2023 · > 28 days: 4.0%August 2023 · Same day: 36.7%August 2023 · 1 day: 6.7%August 2023 · 2–7 days: 14.8%August 2023 · 8–14 days: 13.5%August 2023 · 15–21 days: 21.2%August 2023 · 22–28 days: 2.8%August 2023 · > 28 days: 4.4%September 2023 · Same day: 37.5%September 2023 · 1 day: 9.0%September 2023 · 2–7 days: 19.0%September 2023 · 8–14 days: 12.1%September 2023 · 15–21 days: 13.1%September 2023 · 22–28 days: 4.4%September 2023 · > 28 days: 4.9%October 2023 · Same day: 43.6%October 2023 · 1 day: 7.4%October 2023 · 2–7 days: 14.5%October 2023 · 8–14 days: 10.0%October 2023 · 15–21 days: 16.5%October 2023 · 22–28 days: 5.8%October 2023 · > 28 days: 2.3%December 2023 · Same day: 41.8%December 2023 · 1 day: 6.4%December 2023 · 2–7 days: 15.4%December 2023 · 8–14 days: 13.4%December 2023 · 15–21 days: 18.2%December 2023 · 22–28 days: 2.3%December 2023 · > 28 days: 2.4%January 2024 · Same day: 46.9%January 2024 · 1 day: 6.9%January 2024 · 2–7 days: 14.9%January 2024 · 8–14 days: 14.1%January 2024 · 15–21 days: 10.9%January 2024 · 22–28 days: 3.9%January 2024 · > 28 days: 2.3%February 2024 · Same day: 42.5%February 2024 · 1 day: 7.1%February 2024 · 2–7 days: 17.7%February 2024 · 8–14 days: 9.2%February 2024 · 15–21 days: 12.1%February 2024 · 22–28 days: 8.7%February 2024 · > 28 days: 2.8%March 2024 · Same day: 38.0%March 2024 · 1 day: 8.7%March 2024 · 2–7 days: 18.7%March 2024 · 8–14 days: 12.0%March 2024 · 15–21 days: 11.4%March 2024 · 22–28 days: 8.4%March 2024 · > 28 days: 2.8%April 2024 · Same day: 41.2%April 2024 · 1 day: 7.1%April 2024 · 2–7 days: 19.6%April 2024 · 8–14 days: 8.2%April 2024 · 15–21 days: 10.0%April 2024 · 22–28 days: 10.7%April 2024 · > 28 days: 3.2%May 2024 · Same day: 41.6%May 2024 · 1 day: 7.9%May 2024 · 2–7 days: 16.2%May 2024 · 8–14 days: 12.9%May 2024 · 15–21 days: 13.2%May 2024 · 22–28 days: 6.7%May 2024 · > 28 days: 1.5%June 2024 · Same day: 40.5%June 2024 · 1 day: 7.5%June 2024 · 2–7 days: 21.0%June 2024 · 8–14 days: 10.2%June 2024 · 15–21 days: 10.8%June 2024 · 22–28 days: 7.9%June 2024 · > 28 days: 2.1%July 2024 · Same day: 42.0%July 2024 · 1 day: 7.3%July 2024 · 2–7 days: 15.8%July 2024 · 8–14 days: 11.4%July 2024 · 15–21 days: 14.7%July 2024 · 22–28 days: 5.9%July 2024 · > 28 days: 2.9%August 2024 · Same day: 42.9%August 2024 · 1 day: 9.5%August 2024 · 2–7 days: 16.5%August 2024 · 8–14 days: 12.3%August 2024 · 15–21 days: 9.8%August 2024 · 22–28 days: 6.4%August 2024 · > 28 days: 2.5%September 2024 · Same day: 40.9%September 2024 · 1 day: 9.6%September 2024 · 2–7 days: 21.8%September 2024 · 8–14 days: 10.6%September 2024 · 15–21 days: 12.3%September 2024 · 22–28 days: 3.6%September 2024 · > 28 days: 1.1%November 2024 · Same day: 42.3%November 2024 · 1 day: 8.3%November 2024 · 2–7 days: 19.2%November 2024 · 8–14 days: 8.7%November 2024 · 15–21 days: 11.8%November 2024 · 22–28 days: 7.0%November 2024 · > 28 days: 2.6%December 2024 · Same day: 42.5%December 2024 · 1 day: 9.1%December 2024 · 2–7 days: 20.2%December 2024 · 8–14 days: 8.4%December 2024 · 15–21 days: 7.3%December 2024 · 22–28 days: 10.0%December 2024 · > 28 days: 2.3%January 2025 · Same day: 44.3%January 2025 · 1 day: 8.7%January 2025 · 2–7 days: 20.0%January 2025 · 8–14 days: 13.1%January 2025 · 15–21 days: 7.8%January 2025 · 22–28 days: 3.4%January 2025 · > 28 days: 2.8%February 2025 · Same day: 43.2%February 2025 · 1 day: 8.7%February 2025 · 2–7 days: 21.3%February 2025 · 8–14 days: 10.9%February 2025 · 15–21 days: 8.2%February 2025 · 22–28 days: 6.8%February 2025 · > 28 days: 1.0%March 2025 · Same day: 45.3%March 2025 · 1 day: 8.9%March 2025 · 2–7 days: 19.3%March 2025 · 8–14 days: 5.5%March 2025 · 15–21 days: 11.9%March 2025 · 22–28 days: 7.7%March 2025 · > 28 days: 1.4%April 2025 · Same day: 40.4%April 2025 · 1 day: 10.1%April 2025 · 2–7 days: 18.0%April 2025 · 8–14 days: 10.3%April 2025 · 15–21 days: 9.1%April 2025 · 22–28 days: 9.4%April 2025 · > 28 days: 2.6%May 2025 · Same day: 43.2%May 2025 · 1 day: 11.1%May 2025 · 2–7 days: 11.5%May 2025 · 8–14 days: 8.4%May 2025 · 15–21 days: 15.8%May 2025 · 22–28 days: 4.1%May 2025 · > 28 days: 5.8%June 2025 · Same day: 43.2%June 2025 · 1 day: 11.0%June 2025 · 2–7 days: 13.3%June 2025 · 8–14 days: 7.9%June 2025 · 15–21 days: 12.9%June 2025 · 22–28 days: 7.7%June 2025 · > 28 days: 4.2%July 2025 · Same day: 45.3%July 2025 · 1 day: 10.8%July 2025 · 2–7 days: 15.0%July 2025 · 8–14 days: 7.0%July 2025 · 15–21 days: 9.6%July 2025 · 22–28 days: 8.0%July 2025 · > 28 days: 4.4%August 2025 · Same day: 45.6%August 2025 · 1 day: 10.4%August 2025 · 2–7 days: 18.0%August 2025 · 8–14 days: 6.1%August 2025 · 15–21 days: 8.1%August 2025 · 22–28 days: 5.1%August 2025 · > 28 days: 6.8%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 63/100
  • High demand (>400 appts/1K)
  • Elevated DNA rate (5.9%)
  • Below-average same-day access
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+0.7%
Face-to-face %-2.7%
Telephone %+3.3%
Same-day %+1.1%
Appts per 1K+0.7%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice's total appointments per 1,000 patients stood at 418.7, which is slightly above the trailing average. The face-to-face percentage dropped to 48.4, while the telephone percentage increased to 43.9. The video percentage saw a notable rise to 6.6.

Several trends are worth noting. The telephone percentage has been rising, with a 3.3% increase in the trend. Conversely, the face-to-face percentage has been declining, with a 2.7% decrease in the trend. Additionally, there was a significant 32% increase in video appointments in August.

To investigate these trends, review the shift in the phone-mix in February 2025 to see if it aligns with a system change. Also, verify if the dip in face-to-face appointments in July 2025 is not a recording artefact.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

phonePct2025-07
value 46.8 · avg 36.9 ± 3.2
f2fPct2025-07
value 47.1 · avg 54.2 ± 2.3
total2025-07
value 4968 · avg 4088.3 ± 363.4
phonePct2025-05
value 42.4 · avg 35.4 ± 2.9
f2fPct2025-05
value 50.7 · avg 55.1 ± 2.1
phonePct2025-04
value 41 · avg 34.8 ± 2.4
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-08
5 → 6.6 (+32%)
videoPct2025-01
5.7 → 7.9 (+38.6%)
videoPct2024-12
2.7 → 5.7 (+111.1%)
triagePct2024-09
0.4 → 0 (-100%)
triagePct2024-08
7.3 → 0.4 (-94.9%)
videoPct2024-05
3.5 → 4.7 (+34.3%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

2.67

Nurse FTE

1.17

Direct Patient Care FTE

1.87

Admin FTE

7.07

1 practices reporting · 100.0% coverage

Staff group mix

GP2.7 FTE · 21%
Nurse1.2 FTE · 9%
Direct Patient Care1.9 FTE · 15%
Admin7.1 FTE · 55%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP2.67 FTE · 4 headcount
Partner1.07 FTE (40%) · 1 hc
Salaried1.60 FTE (60%) · 3 hc
Nurses1.17 FTE · 2 headcount
Practice Nurse0.53 FTE (45%) · 1 hc
Advanced / Specialist0.64 FTE (55%) · 1 hc
Admin / Non-clinical7.07 FTE · 9 headcount
Management1.00 FTE (14%) · 1 hc
Reception / Admin5.07 FTE (72%) · 7 hc
Other1.00 FTE (14%) · 1 hc
Direct Patient Care1.87 FTE · 2 headcount
Pharmacist1.07 FTE (57%) · 1 hc
HCA / Nursing Assistant0.80 FTE (43%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030358GP · 2024-03: 3 FTEGP · 2024-04: 3 FTEGP · 2024-05: 3 FTEGP · 2024-06: 3 FTEGP · 2024-07: 3 FTEGP · 2024-08: 3 FTEGP · 2024-09: 3 FTEGP · 2024-10: 3 FTEGP · 2024-11: 3 FTEGP · 2024-12: 3 FTEGP · 2025-01: 3 FTEGP · 2025-02: 3 FTEGP · 2025-03: 3 FTEGP · 2025-04: 3 FTEGP · 2025-05: 3 FTEGP · 2025-06: 3 FTEGP · 2025-07: 3 FTEGP · 2025-08: 3 FTEGP · 2025-09: 3 FTEGP · 2025-10: 3 FTEGP · 2025-11: 3 FTEGP · 2025-12: 3 FTEGP · 2026-01: 3 FTEGP · 2026-02: 3 FTEGP · 2026-03: 3 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 2 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 7 FTEAdmin · 2024-04: 7 FTEAdmin · 2024-05: 7 FTEAdmin · 2024-06: 7 FTEAdmin · 2024-07: 7 FTEAdmin · 2024-08: 7 FTEAdmin · 2024-09: 7 FTEAdmin · 2024-10: 7 FTEAdmin · 2024-11: 7 FTEAdmin · 2024-12: 7 FTEAdmin · 2025-01: 7 FTEAdmin · 2025-02: 7 FTEAdmin · 2025-03: 7 FTEAdmin · 2025-04: 7 FTEAdmin · 2025-05: 7 FTEAdmin · 2025-06: 7 FTEAdmin · 2025-07: 7 FTEAdmin · 2025-08: 7 FTEAdmin · 2025-09: 7 FTEAdmin · 2025-10: 7 FTEAdmin · 2025-11: 7 FTEAdmin · 2025-12: 7 FTEAdmin · 2026-01: 7 FTEAdmin · 2026-02: 7 FTEAdmin · 2026-03: 7 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good74.1%
Phone easy37.6%
Website easy83.3%
100.0% coverage

Prescribing volume

1.37

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.