GP Practice

Hodge Hill Family Practice

Y02567

Compare to

Registered patients

6,047

NHS Digital list size

GP FTE

1.67

NHS Digital workforce

Patients per GP FTE

3,621

Items per patient

1.1

prescribing volume

GPPS overall good

63.9%

patient experience

Access KPIs · August 2025

Same-day %

47.6%

Month: August 2025

Appts per 1K patients

353

all bookings (incl. triage)

Patient contacts per 1K

338

F2F + phone + video only

28+ day backlog

2.1%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face63.9%
Telephone31.9%
Triage6.8%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %47.6%43.0%+4.6%
Face-to-face %63.9%58.4%+5.5%
Telephone %31.9%21.9%+10.0%
Appts per 1K352.7479.7-127.0
Triage %6.8%8.7%-1.9%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-0803774110Same-day % · 2023-07: 36.6%Same-day % · 2023-08: 34.9%Same-day % · 2023-09: 42.9%Same-day % · 2023-10: 31.0%Same-day % · 2023-12: 37.1%Same-day % · 2024-01: 36.4%Same-day % · 2024-02: 30.1%Same-day % · 2024-03: 33.0%Same-day % · 2024-04: 45.3%Same-day % · 2024-05: 42.0%Same-day % · 2024-06: 46.5%Same-day % · 2024-07: 46.5%Same-day % · 2024-08: 46.1%Same-day % · 2024-09: 49.4%Same-day % · 2024-11: 41.6%Same-day % · 2024-12: 49.8%Same-day % · 2025-01: 45.4%Same-day % · 2025-02: 38.0%Same-day % · 2025-03: 35.4%Same-day % · 2025-04: 39.0%Same-day % · 2025-05: 46.0%Same-day % · 2025-06: 44.6%Same-day % · 2025-07: 44.8%Same-day % · 2025-08: 47.6%F2F % · 2023-07: 84.8%F2F % · 2023-08: 89.0%F2F % · 2023-09: 80.1%F2F % · 2023-10: 78.7%F2F % · 2023-12: 82.4%F2F % · 2024-01: 86.9%F2F % · 2024-02: 88.5%F2F % · 2024-03: 89.4%F2F % · 2024-04: 98.6%F2F % · 2024-05: 96.4%F2F % · 2024-06: 97.6%F2F % · 2024-07: 97.1%F2F % · 2024-08: 90.9%F2F % · 2024-09: 87.9%F2F % · 2024-11: 83.8%F2F % · 2024-12: 82.2%F2F % · 2025-01: 78.7%F2F % · 2025-02: 80.9%F2F % · 2025-03: 74.5%F2F % · 2025-04: 70.8%F2F % · 2025-05: 69.2%F2F % · 2025-06: 66.4%F2F % · 2025-07: 67.0%F2F % · 2025-08: 63.9%Phone % · 2023-07: 8.9%Phone % · 2023-08: 6.5%Phone % · 2023-09: 12.4%Phone % · 2023-10: 9.0%Phone % · 2023-12: 6.9%Phone % · 2024-01: 4.0%Phone % · 2024-02: 8.1%Phone % · 2024-03: 8.4%Phone % · 2024-04: 0.2%Phone % · 2024-05: 0.2%Phone % · 2024-06: 0.0%Phone % · 2024-07: 1.0%Phone % · 2024-08: 6.9%Phone % · 2024-09: 9.3%Phone % · 2024-11: 12.6%Phone % · 2024-12: 15.6%Phone % · 2025-01: 17.6%Phone % · 2025-02: 15.6%Phone % · 2025-03: 21.1%Phone % · 2025-04: 25.4%Phone % · 2025-05: 26.6%Phone % · 2025-06: 28.2%Phone % · 2025-07: 28.0%Phone % · 2025-08: 31.9%Video % · 2023-07: 0.7%Video % · 2023-08: 0.3%Video % · 2023-09: 3.2%Video % · 2023-10: 8.8%Video % · 2023-12: 8.3%Video % · 2024-01: 6.8%Video % · 2024-02: 0.1%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-07: 45.1%Triage % · 2023-08: 46.3%Triage % · 2023-09: 52.3%Triage % · 2023-10: 47.0%Triage % · 2023-12: 49.2%Triage % · 2024-01: 51.7%Triage % · 2024-02: 46.0%Triage % · 2024-03: 42.3%Triage % · 2024-04: 62.7%Triage % · 2024-05: 57.2%Triage % · 2024-06: 55.4%Triage % · 2024-07: 53.2%Triage % · 2024-08: 53.2%Triage % · 2024-09: 52.5%Triage % · 2024-11: 49.8%Triage % · 2024-12: 58.1%Triage % · 2025-01: 50.4%Triage % · 2025-02: 45.1%Triage % · 2025-03: 52.5%Triage % · 2025-04: 49.7%Triage % · 2025-05: 28.4%Triage % · 2025-06: 7.6%Triage % · 2025-07: 7.9%Triage % · 2025-08: 6.8%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-081,8722,2102,5482,8862023-07: 2,605 appointments2023-08: 2,459 appointments2023-09: 2,427 appointments2023-10: 2,788 appointments2023-12: 2,193 appointments2024-01: 2,734 appointments2024-02: 2,531 appointments2024-03: 2,186 appointments2024-04: 2,003 appointments2024-05: 2,265 appointments2024-06: 1,970 appointments2024-07: 2,444 appointments2024-08: 2,274 appointments2024-09: 2,293 appointments2024-11: 2,411 appointments2024-12: 2,172 appointments2025-01: 2,595 appointments2025-02: 2,591 appointments2025-03: 2,540 appointments2025-04: 2,742 appointments2025-05: 2,289 appointments2025-06: 2,428 appointments2025-07: 2,667 appointments2025-08: 2,133 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083103654214772023-07: 430.8 appts per 1,000 patients2023-08: 406.6 appts per 1,000 patients2023-09: 401.4 appts per 1,000 patients2023-10: 461.1 appts per 1,000 patients2023-12: 362.7 appts per 1,000 patients2024-01: 452.1 appts per 1,000 patients2024-02: 418.6 appts per 1,000 patients2024-03: 361.5 appts per 1,000 patients2024-04: 331.2 appts per 1,000 patients2024-05: 374.6 appts per 1,000 patients2024-06: 325.8 appts per 1,000 patients2024-07: 404.2 appts per 1,000 patients2024-08: 376.1 appts per 1,000 patients2024-09: 379.2 appts per 1,000 patients2024-11: 398.7 appts per 1,000 patients2024-12: 359.2 appts per 1,000 patients2025-01: 429.1 appts per 1,000 patients2025-02: 428.5 appts per 1,000 patients2025-03: 420 appts per 1,000 patients2025-04: 453.4 appts per 1,000 patients2025-05: 378.5 appts per 1,000 patients2025-06: 401.5 appts per 1,000 patients2025-07: 441 appts per 1,000 patients2025-08: 352.7 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 36.6%July 2023 · 1 day: 5.3%July 2023 · 2–7 days: 27.4%July 2023 · 8–14 days: 16.6%July 2023 · 15–21 days: 5.9%July 2023 · 22–28 days: 5.6%July 2023 · > 28 days: 2.6%August 2023 · Same day: 34.9%August 2023 · 1 day: 9.6%August 2023 · 2–7 days: 24.8%August 2023 · 8–14 days: 20.0%August 2023 · 15–21 days: 5.5%August 2023 · 22–28 days: 3.1%August 2023 · > 28 days: 2.1%September 2023 · Same day: 42.9%September 2023 · 1 day: 9.8%September 2023 · 2–7 days: 19.7%September 2023 · 8–14 days: 13.0%September 2023 · 15–21 days: 9.9%September 2023 · 22–28 days: 2.7%September 2023 · > 28 days: 2.0%October 2023 · Same day: 31.0%October 2023 · 1 day: 8.9%October 2023 · 2–7 days: 22.4%October 2023 · 8–14 days: 16.9%October 2023 · 15–21 days: 14.6%October 2023 · 22–28 days: 3.9%October 2023 · > 28 days: 2.4%December 2023 · Same day: 37.1%December 2023 · 1 day: 7.0%December 2023 · 2–7 days: 31.7%December 2023 · 8–14 days: 17.0%December 2023 · 15–21 days: 3.4%December 2023 · 22–28 days: 2.1%December 2023 · > 28 days: 1.7%January 2024 · Same day: 36.4%January 2024 · 1 day: 5.5%January 2024 · 2–7 days: 21.8%January 2024 · 8–14 days: 25.1%January 2024 · 15–21 days: 6.7%January 2024 · 22–28 days: 2.5%January 2024 · > 28 days: 2.0%February 2024 · Same day: 30.1%February 2024 · 1 day: 4.6%February 2024 · 2–7 days: 19.2%February 2024 · 8–14 days: 22.5%February 2024 · 15–21 days: 16.6%February 2024 · 22–28 days: 4.8%February 2024 · > 28 days: 2.2%March 2024 · Same day: 33.0%March 2024 · 1 day: 5.0%March 2024 · 2–7 days: 14.5%March 2024 · 8–14 days: 19.6%March 2024 · 15–21 days: 15.2%March 2024 · 22–28 days: 6.4%March 2024 · > 28 days: 6.2%April 2024 · Same day: 45.3%April 2024 · 1 day: 11.6%April 2024 · 2–7 days: 22.0%April 2024 · 8–14 days: 10.6%April 2024 · 15–21 days: 5.7%April 2024 · 22–28 days: 2.9%April 2024 · > 28 days: 1.9%May 2024 · Same day: 42.0%May 2024 · 1 day: 8.5%May 2024 · 2–7 days: 19.1%May 2024 · 8–14 days: 16.8%May 2024 · 15–21 days: 8.4%May 2024 · 22–28 days: 3.4%May 2024 · > 28 days: 1.6%June 2024 · Same day: 46.5%June 2024 · 1 day: 6.6%June 2024 · 2–7 days: 19.4%June 2024 · 8–14 days: 12.8%June 2024 · 15–21 days: 7.1%June 2024 · 22–28 days: 4.6%June 2024 · > 28 days: 2.9%July 2024 · Same day: 46.5%July 2024 · 1 day: 7.9%July 2024 · 2–7 days: 25.0%July 2024 · 8–14 days: 14.4%July 2024 · 15–21 days: 3.4%July 2024 · 22–28 days: 1.7%July 2024 · > 28 days: 1.0%August 2024 · Same day: 46.1%August 2024 · 1 day: 8.4%August 2024 · 2–7 days: 25.1%August 2024 · 8–14 days: 13.4%August 2024 · 15–21 days: 4.4%August 2024 · 22–28 days: 1.8%August 2024 · > 28 days: 0.8%September 2024 · Same day: 49.4%September 2024 · 1 day: 8.0%September 2024 · 2–7 days: 18.1%September 2024 · 8–14 days: 9.6%September 2024 · 15–21 days: 11.0%September 2024 · 22–28 days: 2.7%September 2024 · > 28 days: 1.2%November 2024 · Same day: 41.6%November 2024 · 1 day: 9.7%November 2024 · 2–7 days: 23.1%November 2024 · 8–14 days: 17.2%November 2024 · 15–21 days: 4.3%November 2024 · 22–28 days: 2.2%November 2024 · > 28 days: 2.0%December 2024 · Same day: 49.8%December 2024 · 1 day: 10.4%December 2024 · 2–7 days: 18.5%December 2024 · 8–14 days: 11.6%December 2024 · 15–21 days: 4.4%December 2024 · 22–28 days: 2.8%December 2024 · > 28 days: 2.6%January 2025 · Same day: 45.4%January 2025 · 1 day: 9.7%January 2025 · 2–7 days: 20.1%January 2025 · 8–14 days: 11.0%January 2025 · 15–21 days: 7.7%January 2025 · 22–28 days: 3.4%January 2025 · > 28 days: 2.7%February 2025 · Same day: 38.0%February 2025 · 1 day: 12.1%February 2025 · 2–7 days: 29.1%February 2025 · 8–14 days: 11.1%February 2025 · 15–21 days: 4.9%February 2025 · 22–28 days: 2.5%February 2025 · > 28 days: 2.3%March 2025 · Same day: 35.4%March 2025 · 1 day: 11.4%March 2025 · 2–7 days: 24.3%March 2025 · 8–14 days: 16.4%March 2025 · 15–21 days: 8.2%March 2025 · 22–28 days: 2.1%March 2025 · > 28 days: 2.2%April 2025 · Same day: 39.0%April 2025 · 1 day: 11.6%April 2025 · 2–7 days: 26.1%April 2025 · 8–14 days: 12.8%April 2025 · 15–21 days: 6.0%April 2025 · 22–28 days: 2.3%April 2025 · > 28 days: 2.3%May 2025 · Same day: 46.0%May 2025 · 1 day: 8.5%May 2025 · 2–7 days: 25.4%May 2025 · 8–14 days: 12.6%May 2025 · 15–21 days: 4.6%May 2025 · 22–28 days: 1.1%May 2025 · > 28 days: 1.8%June 2025 · Same day: 44.6%June 2025 · 1 day: 12.7%June 2025 · 2–7 days: 26.2%June 2025 · 8–14 days: 9.7%June 2025 · 15–21 days: 3.5%June 2025 · 22–28 days: 1.3%June 2025 · > 28 days: 1.9%July 2025 · Same day: 44.8%July 2025 · 1 day: 11.7%July 2025 · 2–7 days: 24.2%July 2025 · 8–14 days: 11.7%July 2025 · 15–21 days: 3.0%July 2025 · 22–28 days: 1.5%July 2025 · > 28 days: 3.0%August 2025 · Same day: 47.6%August 2025 · 1 day: 8.0%August 2025 · 2–7 days: 24.3%August 2025 · 8–14 days: 11.1%August 2025 · 15–21 days: 4.5%August 2025 · 22–28 days: 2.4%August 2025 · > 28 days: 2.1%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 41/100
  • Moderate demand
  • Elevated DNA rate (8%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-2.5%
Face-to-face %-2.8%
Telephone %+6.7%
Same-day %+5.1%
Appts per 1K-2.5%
Triage %-42%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the face-to-face percentage dropped to 63.9%, which is significantly lower than the practice's trailing average of 88.2%. This is the most material change compared to the practice's historical data.

Several trends and step changes are worth noting. The triage percentage has been steadily decreasing, with a notable drop of 73.3% between May and June 2025. The phone percentage has been increasing, with a significant rise of 590% in August 2024. These shifts may indicate changes in workflow or recording policies.

To investigate these signals, the practice manager should review the triage percentage drop in June 2025 to understand if it aligns with any system changes or policy updates. Additionally, verifying the sharp increase in phone appointments in August 2024 could provide insights into operational pressures or changes in patient preferences.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-08
value 6.8 · avg 42.4 ± 17
triagePct2025-07
value 7.9 · avg 46.3 ± 13.7
triagePct2025-06
value 7.6 · avg 50.5 ± 7.5
triagePct2025-05
value 28.4 · avg 53.3 ± 4.4
phonePct2025-04
value 25.4 · avg 9 ± 7.2
f2fPct2025-04
value 70.8 · avg 88.2 ± 7.8
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-06
28.4 → 7.6 (-73.3%)
triagePct2025-05
49.7 → 28.4 (-43%)
phonePct2025-03
15.6 → 21.1 (+35.3%)
phonePct2024-11
9.3 → 12.6 (+35.5%)
phonePct2024-09
6.9 → 9.3 (+34.8%)
phonePct2024-08
1 → 6.9 (+590%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

lowscore 37/100medium confidence
Last inspection: 2025-11-26 · 5 months ago
  • Current rating is good, and the latest CQC assessment date is 2025-11-26 (5 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

1.67

Nurse FTE

0.8

Direct Patient Care FTE

0.85

Admin FTE

6.87

1 practices reporting · 100.0% coverage

Staff group mix

GP1.7 FTE · 16%
Nurse0.8 FTE · 8%
Direct Patient Care0.8 FTE · 8%
Admin6.9 FTE · 67%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP1.67 FTE · 3 headcount
Salaried1.67 FTE (100%) · 3 hc
Nurses0.80 FTE · 1 headcount
Practice Nurse0.80 FTE (100%) · 1 hc
Admin / Non-clinical6.87 FTE · 8 headcount
Management1.60 FTE (23%) · 2 hc
Reception / Admin2.47 FTE (36%) · 3 hc
Other2.80 FTE (41%) · 3 hc
Direct Patient Care0.85 FTE · 2 headcount
HCA / Nursing Assistant0.64 FTE (75%) · 1 hc
Other0.21 FTE (25%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030358GP · 2024-03: 0 FTEGP · 2024-04: 0 FTEGP · 2024-05: 0 FTEGP · 2024-06: 0 FTEGP · 2024-07: 0 FTEGP · 2024-08: 0 FTEGP · 2024-09: 0 FTEGP · 2024-10: 0 FTEGP · 2024-11: 0 FTEGP · 2024-12: 0 FTEGP · 2025-01: 0 FTEGP · 2025-02: 0 FTEGP · 2025-03: 0 FTEGP · 2025-04: 0 FTEGP · 2025-05: 0 FTEGP · 2025-06: 0 FTEGP · 2025-07: 0 FTEGP · 2025-08: 0 FTEGP · 2025-09: 0 FTEGP · 2025-10: 1 FTEGP · 2025-11: 1 FTEGP · 2025-12: 1 FTEGP · 2026-01: 1 FTEGP · 2026-02: 2 FTEGP · 2026-03: 2 FTENurse · 2024-03: 0 FTENurse · 2024-04: 0 FTENurse · 2024-05: 0 FTENurse · 2024-06: 0 FTENurse · 2024-07: 0 FTENurse · 2024-08: 0 FTENurse · 2024-09: 0 FTENurse · 2024-10: 0 FTENurse · 2024-11: 0 FTENurse · 2024-12: 0 FTENurse · 2025-01: 0 FTENurse · 2025-02: 0 FTENurse · 2025-03: 0 FTENurse · 2025-04: 0 FTENurse · 2025-05: 0 FTENurse · 2025-06: 0 FTENurse · 2025-07: 0 FTENurse · 2025-08: 0 FTENurse · 2025-09: 0 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 2 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 4 FTEAdmin · 2024-04: 4 FTEAdmin · 2024-05: 4 FTEAdmin · 2024-06: 4 FTEAdmin · 2024-07: 4 FTEAdmin · 2024-08: 4 FTEAdmin · 2024-09: 4 FTEAdmin · 2024-10: 4 FTEAdmin · 2024-11: 4 FTEAdmin · 2024-12: 4 FTEAdmin · 2025-01: 4 FTEAdmin · 2025-02: 4 FTEAdmin · 2025-03: 4 FTEAdmin · 2025-04: 4 FTEAdmin · 2025-05: 4 FTEAdmin · 2025-06: 4 FTEAdmin · 2025-07: 4 FTEAdmin · 2025-08: 4 FTEAdmin · 2025-09: 4 FTEAdmin · 2025-10: 6 FTEAdmin · 2025-11: 6 FTEAdmin · 2025-12: 6 FTEAdmin · 2026-01: 6 FTEAdmin · 2026-02: 7 FTEAdmin · 2026-03: 7 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good63.9%
Phone easy15.9%
Website easy25.9%
100.0% coverage

Prescribing volume

1.1

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.