GP Practice

Omnes Healthcare Ltd

Y02575

Compare to

Registered patients

22,535

NHS Digital list size

GP FTE

9.92

NHS Digital workforce

Patients per GP FTE

2,272

Items per patient

0.86

prescribing volume

GPPS overall good

57.7%

patient experience

Access KPIs · August 2025

Same-day %

38.2%

Month: August 2025

Appts per 1K patients

337

all bookings (incl. triage)

Patient contacts per 1K

335

F2F + phone + video only

28+ day backlog

4.7%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face56.3%
Telephone43.0%
Video / online0.1%
Triage0.1%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %38.2%43.0%-4.8%
Face-to-face %56.3%58.4%-2.1%
Telephone %43.0%21.9%+21.1%
Appts per 1K336.5479.7-143.2
Triage %0.1%8.7%-8.6%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-0803469103Same-day % · 2023-07: 52.6%Same-day % · 2023-08: 53.5%Same-day % · 2023-09: 52.6%Same-day % · 2023-10: 49.6%Same-day % · 2023-12: 55.4%Same-day % · 2024-01: 56.0%Same-day % · 2024-02: 52.6%Same-day % · 2024-03: 62.6%Same-day % · 2024-04: 66.6%Same-day % · 2024-05: 58.1%Same-day % · 2024-06: 39.6%Same-day % · 2024-07: 50.4%Same-day % · 2024-08: 53.8%Same-day % · 2024-09: 43.5%Same-day % · 2024-11: 47.8%Same-day % · 2024-12: 46.6%Same-day % · 2025-01: 47.6%Same-day % · 2025-02: 44.8%Same-day % · 2025-03: 42.3%Same-day % · 2025-04: 37.3%Same-day % · 2025-05: 40.5%Same-day % · 2025-06: 39.2%Same-day % · 2025-07: 37.6%Same-day % · 2025-08: 38.2%F2F % · 2023-07: 89.8%F2F % · 2023-08: 90.0%F2F % · 2023-09: 91.3%F2F % · 2023-10: 92.0%F2F % · 2023-12: 90.6%F2F % · 2024-01: 89.8%F2F % · 2024-02: 90.7%F2F % · 2024-03: 57.2%F2F % · 2024-04: 58.9%F2F % · 2024-05: 57.1%F2F % · 2024-06: 78.7%F2F % · 2024-07: 77.9%F2F % · 2024-08: 76.4%F2F % · 2024-09: 77.0%F2F % · 2024-11: 80.5%F2F % · 2024-12: 77.7%F2F % · 2025-01: 63.3%F2F % · 2025-02: 64.8%F2F % · 2025-03: 62.8%F2F % · 2025-04: 61.9%F2F % · 2025-05: 64.5%F2F % · 2025-06: 63.2%F2F % · 2025-07: 59.6%F2F % · 2025-08: 56.3%Phone % · 2023-07: 10.2%Phone % · 2023-08: 10.0%Phone % · 2023-09: 8.7%Phone % · 2023-10: 8.0%Phone % · 2023-12: 9.4%Phone % · 2024-01: 10.2%Phone % · 2024-02: 9.3%Phone % · 2024-03: 15.2%Phone % · 2024-04: 14.1%Phone % · 2024-05: 10.9%Phone % · 2024-06: 18.9%Phone % · 2024-07: 20.0%Phone % · 2024-08: 22.1%Phone % · 2024-09: 21.7%Phone % · 2024-11: 19.2%Phone % · 2024-12: 22.2%Phone % · 2025-01: 36.6%Phone % · 2025-02: 35.0%Phone % · 2025-03: 36.8%Phone % · 2025-04: 38.0%Phone % · 2025-05: 35.1%Phone % · 2025-06: 36.6%Phone % · 2025-07: 40.2%Phone % · 2025-08: 43.0%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.3%Video % · 2024-06: 2.3%Video % · 2024-07: 2.1%Video % · 2024-08: 1.5%Video % · 2024-09: 1.3%Video % · 2024-11: 0.2%Video % · 2024-12: 0.1%Video % · 2025-01: 0.1%Video % · 2025-02: 0.2%Video % · 2025-03: 0.4%Video % · 2025-04: 0.1%Video % · 2025-05: 0.3%Video % · 2025-06: 0.2%Video % · 2025-07: 0.2%Video % · 2025-08: 0.1%Triage % · 2023-07: 0.1%Triage % · 2023-08: 0.3%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 3.6%Triage % · 2024-04: 3.0%Triage % · 2024-05: 3.4%Triage % · 2024-06: 2.3%Triage % · 2024-07: 2.1%Triage % · 2024-08: 1.5%Triage % · 2024-09: 1.3%Triage % · 2024-11: 0.2%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.1%Triage % · 2025-02: 0.2%Triage % · 2025-03: 0.4%Triage % · 2025-04: 0.1%Triage % · 2025-05: 0.3%Triage % · 2025-06: 0.2%Triage % · 2025-07: 0.2%Triage % · 2025-08: 0.1%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-086,0948,48410,87513,2652023-07: 7,360 appointments2023-08: 7,019 appointments2023-09: 8,063 appointments2023-10: 8,641 appointments2023-12: 7,358 appointments2024-01: 8,497 appointments2024-02: 8,266 appointments2024-03: 11,123 appointments2024-04: 12,571 appointments2024-05: 12,312 appointments2024-06: 8,253 appointments2024-07: 10,223 appointments2024-08: 9,005 appointments2024-09: 7,944 appointments2024-11: 8,095 appointments2024-12: 7,205 appointments2025-01: 8,455 appointments2025-02: 6,794 appointments2025-03: 6,788 appointments2025-04: 6,901 appointments2025-05: 7,356 appointments2025-06: 7,839 appointments2025-07: 8,537 appointments2025-08: 7,582 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-082703764835892023-07: 326.6 appts per 1,000 patients2023-08: 311.5 appts per 1,000 patients2023-09: 357.8 appts per 1,000 patients2023-10: 383.4 appts per 1,000 patients2023-12: 326.5 appts per 1,000 patients2024-01: 377.1 appts per 1,000 patients2024-02: 366.8 appts per 1,000 patients2024-03: 493.6 appts per 1,000 patients2024-04: 557.8 appts per 1,000 patients2024-05: 546.4 appts per 1,000 patients2024-06: 366.2 appts per 1,000 patients2024-07: 453.6 appts per 1,000 patients2024-08: 399.6 appts per 1,000 patients2024-09: 352.5 appts per 1,000 patients2024-11: 359.2 appts per 1,000 patients2024-12: 319.7 appts per 1,000 patients2025-01: 375.2 appts per 1,000 patients2025-02: 301.5 appts per 1,000 patients2025-03: 301.2 appts per 1,000 patients2025-04: 306.2 appts per 1,000 patients2025-05: 326.4 appts per 1,000 patients2025-06: 347.9 appts per 1,000 patients2025-07: 378.8 appts per 1,000 patients2025-08: 336.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 52.6%July 2023 · 1 day: 6.9%July 2023 · 2–7 days: 16.4%July 2023 · 8–14 days: 11.8%July 2023 · 15–21 days: 7.7%July 2023 · 22–28 days: 2.4%July 2023 · > 28 days: 2.2%August 2023 · Same day: 53.5%August 2023 · 1 day: 10.5%August 2023 · 2–7 days: 15.6%August 2023 · 8–14 days: 8.9%August 2023 · 15–21 days: 6.4%August 2023 · 22–28 days: 2.2%August 2023 · > 28 days: 3.0%September 2023 · Same day: 52.6%September 2023 · 1 day: 10.3%September 2023 · 2–7 days: 18.4%September 2023 · 8–14 days: 10.3%September 2023 · 15–21 days: 5.7%September 2023 · 22–28 days: 1.3%September 2023 · > 28 days: 1.4%October 2023 · Same day: 49.6%October 2023 · 1 day: 8.6%October 2023 · 2–7 days: 19.8%October 2023 · 8–14 days: 9.0%October 2023 · 15–21 days: 9.3%October 2023 · 22–28 days: 2.1%October 2023 · > 28 days: 1.5%December 2023 · Same day: 55.4%December 2023 · 1 day: 12.7%December 2023 · 2–7 days: 15.6%December 2023 · 8–14 days: 6.7%December 2023 · 15–21 days: 4.3%December 2023 · 22–28 days: 2.9%December 2023 · > 28 days: 2.4%January 2024 · Same day: 56.0%January 2024 · 1 day: 12.3%January 2024 · 2–7 days: 20.2%January 2024 · 8–14 days: 4.3%January 2024 · 15–21 days: 1.9%January 2024 · 22–28 days: 1.4%January 2024 · > 28 days: 3.8%February 2024 · Same day: 52.6%February 2024 · 1 day: 11.7%February 2024 · 2–7 days: 16.8%February 2024 · 8–14 days: 10.3%February 2024 · 15–21 days: 2.4%February 2024 · 22–28 days: 3.5%February 2024 · > 28 days: 2.6%March 2024 · Same day: 62.6%March 2024 · 1 day: 12.2%March 2024 · 2–7 days: 16.0%March 2024 · 8–14 days: 3.5%March 2024 · 15–21 days: 1.3%March 2024 · 22–28 days: 1.2%March 2024 · > 28 days: 3.0%April 2024 · Same day: 66.6%April 2024 · 1 day: 11.2%April 2024 · 2–7 days: 14.6%April 2024 · 8–14 days: 3.1%April 2024 · 15–21 days: 1.2%April 2024 · 22–28 days: 1.1%April 2024 · > 28 days: 2.1%May 2024 · Same day: 58.1%May 2024 · 1 day: 13.3%May 2024 · 2–7 days: 17.9%May 2024 · 8–14 days: 6.0%May 2024 · 15–21 days: 2.3%May 2024 · 22–28 days: 1.4%May 2024 · > 28 days: 1.1%June 2024 · Same day: 39.6%June 2024 · 1 day: 7.9%June 2024 · 2–7 days: 31.8%June 2024 · 8–14 days: 9.8%June 2024 · 15–21 days: 4.8%June 2024 · 22–28 days: 2.1%June 2024 · > 28 days: 4.1%July 2024 · Same day: 50.4%July 2024 · 1 day: 8.1%July 2024 · 2–7 days: 21.2%July 2024 · 8–14 days: 10.7%July 2024 · 15–21 days: 6.1%July 2024 · 22–28 days: 2.1%July 2024 · > 28 days: 1.4%August 2024 · Same day: 53.8%August 2024 · 1 day: 8.3%August 2024 · 2–7 days: 19.2%August 2024 · 8–14 days: 8.5%August 2024 · 15–21 days: 5.6%August 2024 · 22–28 days: 2.6%August 2024 · > 28 days: 1.9%September 2024 · Same day: 43.5%September 2024 · 1 day: 6.4%September 2024 · 2–7 days: 30.8%September 2024 · 8–14 days: 11.6%September 2024 · 15–21 days: 3.8%September 2024 · 22–28 days: 2.8%September 2024 · > 28 days: 1.1%November 2024 · Same day: 47.8%November 2024 · 1 day: 6.6%November 2024 · 2–7 days: 20.7%November 2024 · 8–14 days: 16.0%November 2024 · 15–21 days: 4.9%November 2024 · 22–28 days: 3.0%November 2024 · > 28 days: 1.1%December 2024 · Same day: 46.6%December 2024 · 1 day: 8.0%December 2024 · 2–7 days: 21.2%December 2024 · 8–14 days: 14.6%December 2024 · 15–21 days: 6.9%December 2024 · 22–28 days: 1.9%December 2024 · > 28 days: 0.9%January 2025 · Same day: 47.6%January 2025 · 1 day: 5.9%January 2025 · 2–7 days: 25.6%January 2025 · 8–14 days: 13.4%January 2025 · 15–21 days: 4.3%January 2025 · 22–28 days: 1.9%January 2025 · > 28 days: 1.3%February 2025 · Same day: 44.8%February 2025 · 1 day: 6.4%February 2025 · 2–7 days: 20.4%February 2025 · 8–14 days: 21.5%February 2025 · 15–21 days: 4.5%February 2025 · 22–28 days: 1.8%February 2025 · > 28 days: 0.6%March 2025 · Same day: 42.3%March 2025 · 1 day: 6.6%March 2025 · 2–7 days: 20.7%March 2025 · 8–14 days: 22.6%March 2025 · 15–21 days: 5.7%March 2025 · 22–28 days: 1.0%March 2025 · > 28 days: 1.1%April 2025 · Same day: 37.3%April 2025 · 1 day: 5.7%April 2025 · 2–7 days: 21.3%April 2025 · 8–14 days: 22.7%April 2025 · 15–21 days: 9.3%April 2025 · 22–28 days: 2.6%April 2025 · > 28 days: 1.0%May 2025 · Same day: 40.5%May 2025 · 1 day: 5.9%May 2025 · 2–7 days: 20.2%May 2025 · 8–14 days: 25.8%May 2025 · 15–21 days: 5.2%May 2025 · 22–28 days: 1.6%May 2025 · > 28 days: 0.8%June 2025 · Same day: 39.2%June 2025 · 1 day: 4.6%June 2025 · 2–7 days: 18.5%June 2025 · 8–14 days: 21.9%June 2025 · 15–21 days: 11.4%June 2025 · 22–28 days: 3.1%June 2025 · > 28 days: 1.3%July 2025 · Same day: 37.6%July 2025 · 1 day: 4.4%July 2025 · 2–7 days: 23.0%July 2025 · 8–14 days: 16.7%July 2025 · 15–21 days: 8.5%July 2025 · 22–28 days: 6.5%July 2025 · > 28 days: 3.3%August 2025 · Same day: 38.2%August 2025 · 1 day: 4.6%August 2025 · 2–7 days: 20.5%August 2025 · 8–14 days: 18.3%August 2025 · 15–21 days: 8.5%August 2025 · 22–28 days: 5.2%August 2025 · > 28 days: 4.7%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 58/100
  • Moderate demand
  • High DNA rate (9.2%)
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+3.6%
Face-to-face %-1.9%
Telephone %+2.9%
Same-day %-1.5%
Appts per 1K+3.6%
Triage %-16.7%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the DNA rate has risen to 9.2%, which is above the practice's trailing average of 8.1%. This is a significant increase and should be monitored closely.

Several trends are worth noting. Firstly, the DNA rate has been rising steadily, up by 3% month-on-month. Secondly, the percentage of phone consultations has increased by 2.9% month-on-month. Thirdly, the triage percentage has dropped by 16.7% month-on-month. These shifts may indicate a change in workflow or recording policies.

To investigate further, review the DNA rate trend to understand the underlying causes. Also, verify if the increase in phone consultations aligns with any recent system changes or operational adjustments.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

dnaRate2025-07
value 9.9 · avg 8.1 ± 0.8
phonePct2025-03
value 36.8 · avg 20.4 ± 8
phonePct2025-02
value 35 · avg 18.4 ± 7.1
phonePct2025-01
value 36.6 · avg 16.1 ± 5
phonePct2024-08
value 22.1 · avg 12.1 ± 3.9
phonePct2024-07
value 20 · avg 11.3 ± 3
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

videoPct2025-08
0.2 → 0.1 (-50%)
triagePct2025-08
0.2 → 0.1 (-77.5%)
videoPct2025-06
0.3 → 0.2 (-33.3%)
videoPct2025-05
0.1 → 0.3 (+200%)
triagePct2025-05
0.1 → 0.3 (+134.5%)
videoPct2025-04
0.4 → 0.1 (-75%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

9.92

Nurse FTE

7.13

Direct Patient Care FTE

3.15

Admin FTE

35.05

1 practices reporting · 100.0% coverage

Staff group mix

GP9.9 FTE · 18%
Nurse7.1 FTE · 13%
Direct Patient Care3.1 FTE · 6%
Admin35.0 FTE · 63%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP9.92 FTE · 13 headcount
Salaried9.92 FTE (100%) · 13 hc
Nurses7.13 FTE · 9 headcount
Practice Nurse6.13 FTE (86%) · 8 hc
Advanced / Specialist1.00 FTE (14%) · 1 hc
Admin / Non-clinical35.06 FTE · 39 headcount
Management2.08 FTE (6%) · 2 hc
Reception / Admin29.83 FTE (85%) · 33 hc
Apprentice3.15 FTE (9%) · 4 hc
Direct Patient Care3.15 FTE · 4 headcount
Pharmacist1.07 FTE (34%) · 1 hc
HCA / Nursing Assistant1.55 FTE (49%) · 2 hc
Paramedic0.53 FTE (17%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-030132740GP · 2024-03: 8 FTEGP · 2024-04: 8 FTEGP · 2024-05: 8 FTEGP · 2024-06: 8 FTEGP · 2024-07: 8 FTEGP · 2024-08: 8 FTEGP · 2024-09: 8 FTEGP · 2024-10: 11 FTEGP · 2024-11: 10 FTEGP · 2024-12: 11 FTEGP · 2025-01: 10 FTEGP · 2025-02: 10 FTEGP · 2025-03: 10 FTEGP · 2025-04: 10 FTEGP · 2025-05: 10 FTEGP · 2025-06: 8 FTEGP · 2025-07: 9 FTEGP · 2025-08: 9 FTEGP · 2025-09: 8 FTEGP · 2025-10: 10 FTEGP · 2025-11: 10 FTEGP · 2025-12: 10 FTEGP · 2026-01: 10 FTEGP · 2026-02: 10 FTEGP · 2026-03: 10 FTENurse · 2024-03: 5 FTENurse · 2024-04: 5 FTENurse · 2024-05: 5 FTENurse · 2024-06: 5 FTENurse · 2024-07: 5 FTENurse · 2024-08: 5 FTENurse · 2024-09: 5 FTENurse · 2024-10: 7 FTENurse · 2024-11: 7 FTENurse · 2024-12: 7 FTENurse · 2025-01: 7 FTENurse · 2025-02: 7 FTENurse · 2025-03: 7 FTENurse · 2025-04: 7 FTENurse · 2025-05: 7 FTENurse · 2025-06: 7 FTENurse · 2025-07: 7 FTENurse · 2025-08: 7 FTENurse · 2025-09: 7 FTENurse · 2025-10: 7 FTENurse · 2025-11: 7 FTENurse · 2025-12: 7 FTENurse · 2026-01: 7 FTENurse · 2026-02: 7 FTENurse · 2026-03: 7 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 2 FTEDPC · 2024-06: 2 FTEDPC · 2024-07: 2 FTEDPC · 2024-08: 2 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 3 FTEDPC · 2024-11: 3 FTEDPC · 2024-12: 3 FTEDPC · 2025-01: 3 FTEDPC · 2025-02: 3 FTEDPC · 2025-03: 3 FTEDPC · 2025-04: 3 FTEDPC · 2025-05: 3 FTEDPC · 2025-06: 3 FTEDPC · 2025-07: 3 FTEDPC · 2025-08: 3 FTEDPC · 2025-09: 3 FTEDPC · 2025-10: 3 FTEDPC · 2025-11: 3 FTEDPC · 2025-12: 3 FTEDPC · 2026-01: 3 FTEDPC · 2026-02: 3 FTEDPC · 2026-03: 3 FTEAdmin · 2024-03: 25 FTEAdmin · 2024-04: 25 FTEAdmin · 2024-05: 25 FTEAdmin · 2024-06: 25 FTEAdmin · 2024-07: 25 FTEAdmin · 2024-08: 25 FTEAdmin · 2024-09: 25 FTEAdmin · 2024-10: 34 FTEAdmin · 2024-11: 34 FTEAdmin · 2024-12: 34 FTEAdmin · 2025-01: 34 FTEAdmin · 2025-02: 34 FTEAdmin · 2025-03: 34 FTEAdmin · 2025-04: 34 FTEAdmin · 2025-05: 34 FTEAdmin · 2025-06: 34 FTEAdmin · 2025-07: 34 FTEAdmin · 2025-08: 34 FTEAdmin · 2025-09: 34 FTEAdmin · 2025-10: 36 FTEAdmin · 2025-11: 36 FTEAdmin · 2025-12: 36 FTEAdmin · 2026-01: 35 FTEAdmin · 2026-02: 35 FTEAdmin · 2026-03: 35 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good57.7%
Phone easy15.8%
Website easy41.3%
100.0% coverage

Prescribing volume

0.86

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.