GP Practice

Harden Blakenall

Y02627

Compare to

Registered patients

12,029

NHS Digital list size

GP FTE

8.75

NHS Digital workforce

Patients per GP FTE

1,375

Items per patient

1.93

prescribing volume

GPPS overall good

61.4%

patient experience

Access KPIs · August 2025

Same-day %

65.8%

Month: August 2025

Appts per 1K patients

795

all bookings (incl. triage)

Patient contacts per 1K

784

F2F + phone + video only

28+ day backlog

1.2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face83.5%
Telephone15.1%
Video / online0.1%
Triage44.5%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %65.8%43.0%+22.8%
Face-to-face %83.5%58.4%+25.1%
Telephone %15.1%21.9%-6.8%
Appts per 1K795.2479.7+315.5
Triage %44.5%8.7%+35.8%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080326395Same-day % · 2023-07: 54.0%Same-day % · 2023-08: 56.7%Same-day % · 2023-09: 51.3%Same-day % · 2023-10: 58.0%Same-day % · 2023-12: 55.8%Same-day % · 2024-01: 53.9%Same-day % · 2024-02: 54.2%Same-day % · 2024-03: 61.9%Same-day % · 2024-04: 70.9%Same-day % · 2024-05: 70.6%Same-day % · 2024-06: 66.6%Same-day % · 2024-07: 58.7%Same-day % · 2024-08: 63.4%Same-day % · 2024-09: 64.4%Same-day % · 2024-11: 63.5%Same-day % · 2024-12: 66.0%Same-day % · 2025-01: 66.0%Same-day % · 2025-02: 63.5%Same-day % · 2025-03: 63.5%Same-day % · 2025-04: 63.5%Same-day % · 2025-05: 64.5%Same-day % · 2025-06: 65.6%Same-day % · 2025-07: 64.7%Same-day % · 2025-08: 65.8%F2F % · 2023-07: 69.9%F2F % · 2023-08: 73.1%F2F % · 2023-09: 77.1%F2F % · 2023-10: 70.6%F2F % · 2023-12: 72.2%F2F % · 2024-01: 72.0%F2F % · 2024-02: 73.0%F2F % · 2024-03: 74.7%F2F % · 2024-04: 83.3%F2F % · 2024-05: 83.1%F2F % · 2024-06: 81.2%F2F % · 2024-07: 80.1%F2F % · 2024-08: 81.0%F2F % · 2024-09: 82.2%F2F % · 2024-11: 83.4%F2F % · 2024-12: 84.0%F2F % · 2025-01: 83.1%F2F % · 2025-02: 79.9%F2F % · 2025-03: 84.7%F2F % · 2025-04: 81.9%F2F % · 2025-05: 84.8%F2F % · 2025-06: 84.2%F2F % · 2025-07: 82.8%F2F % · 2025-08: 83.5%Phone % · 2023-07: 28.7%Phone % · 2023-08: 26.0%Phone % · 2023-09: 21.8%Phone % · 2023-10: 27.4%Phone % · 2023-12: 25.5%Phone % · 2024-01: 25.5%Phone % · 2024-02: 23.6%Phone % · 2024-03: 23.3%Phone % · 2024-04: 15.3%Phone % · 2024-05: 15.1%Phone % · 2024-06: 17.5%Phone % · 2024-07: 18.8%Phone % · 2024-08: 17.5%Phone % · 2024-09: 16.7%Phone % · 2024-11: 14.7%Phone % · 2024-12: 14.9%Phone % · 2025-01: 15.7%Phone % · 2025-02: 19.1%Phone % · 2025-03: 14.3%Phone % · 2025-04: 16.7%Phone % · 2025-05: 12.9%Phone % · 2025-06: 13.9%Phone % · 2025-07: 15.0%Phone % · 2025-08: 15.1%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.1%Video % · 2025-08: 0.1%Triage % · 2023-07: 28.7%Triage % · 2023-08: 27.1%Triage % · 2023-09: 23.5%Triage % · 2023-10: 27.9%Triage % · 2023-12: 24.6%Triage % · 2024-01: 26.1%Triage % · 2024-02: 24.6%Triage % · 2024-03: 24.1%Triage % · 2024-04: 15.1%Triage % · 2024-05: 14.9%Triage % · 2024-06: 16.9%Triage % · 2024-07: 18.3%Triage % · 2024-08: 17.1%Triage % · 2024-09: 16.4%Triage % · 2024-11: 14.6%Triage % · 2024-12: 15.0%Triage % · 2025-01: 15.6%Triage % · 2025-02: 18.8%Triage % · 2025-03: 44.9%Triage % · 2025-04: 46.2%Triage % · 2025-05: 42.3%Triage % · 2025-06: 42.9%Triage % · 2025-07: 43.7%Triage % · 2025-08: 44.5%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-085,1117,2529,39411,5352023-07: 6,773 appointments2023-08: 6,646 appointments2023-09: 7,119 appointments2023-10: 6,996 appointments2023-12: 5,733 appointments2024-01: 6,694 appointments2024-02: 6,247 appointments2024-03: 7,066 appointments2024-04: 10,139 appointments2024-05: 9,430 appointments2024-06: 9,528 appointments2024-07: 8,651 appointments2024-08: 8,535 appointments2024-09: 9,152 appointments2024-11: 10,444 appointments2024-12: 9,089 appointments2025-01: 10,913 appointments2025-02: 9,995 appointments2025-03: 10,567 appointments2025-04: 9,387 appointments2025-05: 9,856 appointments2025-06: 10,835 appointments2025-07: 10,766 appointments2025-08: 9,565 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-084256037819592023-07: 563.1 appts per 1,000 patients2023-08: 552.5 appts per 1,000 patients2023-09: 591.8 appts per 1,000 patients2023-10: 581.6 appts per 1,000 patients2023-12: 476.6 appts per 1,000 patients2024-01: 556.5 appts per 1,000 patients2024-02: 519.3 appts per 1,000 patients2024-03: 587.4 appts per 1,000 patients2024-04: 842.9 appts per 1,000 patients2024-05: 783.9 appts per 1,000 patients2024-06: 792.1 appts per 1,000 patients2024-07: 719.2 appts per 1,000 patients2024-08: 709.5 appts per 1,000 patients2024-09: 760.8 appts per 1,000 patients2024-11: 868.2 appts per 1,000 patients2024-12: 755.6 appts per 1,000 patients2025-01: 907.2 appts per 1,000 patients2025-02: 830.9 appts per 1,000 patients2025-03: 878.5 appts per 1,000 patients2025-04: 780.4 appts per 1,000 patients2025-05: 819.4 appts per 1,000 patients2025-06: 900.7 appts per 1,000 patients2025-07: 895 appts per 1,000 patients2025-08: 795.2 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 54.0%July 2023 · 1 day: 8.5%July 2023 · 2–7 days: 22.7%July 2023 · 8–14 days: 7.4%July 2023 · 15–21 days: 2.9%July 2023 · 22–28 days: 2.5%July 2023 · > 28 days: 2.0%August 2023 · Same day: 56.7%August 2023 · 1 day: 11.5%August 2023 · 2–7 days: 16.9%August 2023 · 8–14 days: 5.3%August 2023 · 15–21 days: 2.5%August 2023 · 22–28 days: 2.5%August 2023 · > 28 days: 4.5%September 2023 · Same day: 51.3%September 2023 · 1 day: 10.5%September 2023 · 2–7 days: 21.9%September 2023 · 8–14 days: 7.9%September 2023 · 15–21 days: 3.5%September 2023 · 22–28 days: 2.4%September 2023 · > 28 days: 2.4%October 2023 · Same day: 58.0%October 2023 · 1 day: 10.7%October 2023 · 2–7 days: 21.7%October 2023 · 8–14 days: 4.6%October 2023 · 15–21 days: 2.2%October 2023 · 22–28 days: 1.2%October 2023 · > 28 days: 1.6%December 2023 · Same day: 55.8%December 2023 · 1 day: 9.5%December 2023 · 2–7 days: 20.3%December 2023 · 8–14 days: 6.0%December 2023 · 15–21 days: 5.2%December 2023 · 22–28 days: 2.0%December 2023 · > 28 days: 1.3%January 2024 · Same day: 53.9%January 2024 · 1 day: 9.4%January 2024 · 2–7 days: 23.7%January 2024 · 8–14 days: 8.1%January 2024 · 15–21 days: 2.5%January 2024 · 22–28 days: 1.5%January 2024 · > 28 days: 0.8%February 2024 · Same day: 54.2%February 2024 · 1 day: 9.2%February 2024 · 2–7 days: 25.4%February 2024 · 8–14 days: 5.4%February 2024 · 15–21 days: 3.6%February 2024 · 22–28 days: 1.2%February 2024 · > 28 days: 1.1%March 2024 · Same day: 61.9%March 2024 · 1 day: 6.2%March 2024 · 2–7 days: 20.5%March 2024 · 8–14 days: 7.5%March 2024 · 15–21 days: 1.5%March 2024 · 22–28 days: 1.0%March 2024 · > 28 days: 1.3%April 2024 · Same day: 70.9%April 2024 · 1 day: 6.5%April 2024 · 2–7 days: 15.4%April 2024 · 8–14 days: 5.8%April 2024 · 15–21 days: 0.7%April 2024 · 22–28 days: 0.4%April 2024 · > 28 days: 0.5%May 2024 · Same day: 70.6%May 2024 · 1 day: 6.1%May 2024 · 2–7 days: 14.3%May 2024 · 8–14 days: 7.0%May 2024 · 15–21 days: 0.9%May 2024 · 22–28 days: 0.6%May 2024 · > 28 days: 0.6%June 2024 · Same day: 66.6%June 2024 · 1 day: 4.9%June 2024 · 2–7 days: 13.6%June 2024 · 8–14 days: 12.1%June 2024 · 15–21 days: 1.8%June 2024 · 22–28 days: 0.4%June 2024 · > 28 days: 0.6%July 2024 · Same day: 58.7%July 2024 · 1 day: 4.9%July 2024 · 2–7 days: 17.0%July 2024 · 8–14 days: 16.6%July 2024 · 15–21 days: 1.7%July 2024 · 22–28 days: 0.5%July 2024 · > 28 days: 0.6%August 2024 · Same day: 63.4%August 2024 · 1 day: 6.5%August 2024 · 2–7 days: 14.2%August 2024 · 8–14 days: 13.2%August 2024 · 15–21 days: 1.2%August 2024 · 22–28 days: 0.4%August 2024 · > 28 days: 1.0%September 2024 · Same day: 64.4%September 2024 · 1 day: 6.2%September 2024 · 2–7 days: 14.3%September 2024 · 8–14 days: 12.2%September 2024 · 15–21 days: 1.6%September 2024 · 22–28 days: 0.7%September 2024 · > 28 days: 0.7%November 2024 · Same day: 63.5%November 2024 · 1 day: 6.0%November 2024 · 2–7 days: 12.4%November 2024 · 8–14 days: 15.1%November 2024 · 15–21 days: 1.9%November 2024 · 22–28 days: 0.5%November 2024 · > 28 days: 0.6%December 2024 · Same day: 66.0%December 2024 · 1 day: 6.3%December 2024 · 2–7 days: 9.5%December 2024 · 8–14 days: 12.4%December 2024 · 15–21 days: 3.6%December 2024 · 22–28 days: 1.2%December 2024 · > 28 days: 1.1%January 2025 · Same day: 66.0%January 2025 · 1 day: 6.3%January 2025 · 2–7 days: 13.2%January 2025 · 8–14 days: 10.8%January 2025 · 15–21 days: 2.2%January 2025 · 22–28 days: 0.7%January 2025 · > 28 days: 0.7%February 2025 · Same day: 63.5%February 2025 · 1 day: 4.6%February 2025 · 2–7 days: 14.3%February 2025 · 8–14 days: 12.7%February 2025 · 15–21 days: 3.8%February 2025 · 22–28 days: 0.5%February 2025 · > 28 days: 0.6%March 2025 · Same day: 63.5%March 2025 · 1 day: 5.0%March 2025 · 2–7 days: 12.6%March 2025 · 8–14 days: 12.8%March 2025 · 15–21 days: 4.5%March 2025 · 22–28 days: 1.0%March 2025 · > 28 days: 0.7%April 2025 · Same day: 63.5%April 2025 · 1 day: 8.6%April 2025 · 2–7 days: 13.8%April 2025 · 8–14 days: 10.6%April 2025 · 15–21 days: 2.0%April 2025 · 22–28 days: 0.9%April 2025 · > 28 days: 0.6%May 2025 · Same day: 64.5%May 2025 · 1 day: 5.7%May 2025 · 2–7 days: 14.5%May 2025 · 8–14 days: 12.3%May 2025 · 15–21 days: 1.7%May 2025 · 22–28 days: 0.6%May 2025 · > 28 days: 0.8%June 2025 · Same day: 65.6%June 2025 · 1 day: 5.1%June 2025 · 2–7 days: 15.7%June 2025 · 8–14 days: 10.3%June 2025 · 15–21 days: 1.4%June 2025 · 22–28 days: 0.8%June 2025 · > 28 days: 1.1%July 2025 · Same day: 64.7%July 2025 · 1 day: 5.0%July 2025 · 2–7 days: 15.1%July 2025 · 8–14 days: 11.7%July 2025 · 15–21 days: 1.7%July 2025 · 22–28 days: 0.9%July 2025 · > 28 days: 0.9%August 2025 · Same day: 65.8%August 2025 · 1 day: 6.5%August 2025 · 2–7 days: 10.6%August 2025 · 8–14 days: 12.0%August 2025 · 15–21 days: 3.1%August 2025 · 22–28 days: 0.8%August 2025 · > 28 days: 1.2%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

LOWscore 33/100
  • Very high demand (>500 appts/1K)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments0%
Face-to-face %-0.1%
Telephone %0%
Same-day %+0.7%
Appts per 1K0%
Triage %-0.6%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the practice's DNA rate has dropped by 1.4% compared to the trailing average. This is a positive change and suggests improved patient attendance. The practice should monitor this trend to see if it continues.

Several trends are worth noting. The DNA rate has been decreasing, which is a positive sign. The triage percentage has also been declining, which might indicate a shift in how appointments are being managed. The same-day appointment percentage has increased slightly, suggesting a potential change in appointment scheduling.

To investigate these trends, the practice manager should review the triage process to understand the decline. Additionally, verifying if the increase in same-day appointments aligns with any changes in booking policies could provide further insights. Checking if the DNA rate decrease correlates with any recent patient communication strategies would also be beneficial.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

phonePct2025-05
value 12.9 · avg 16.4 ± 1.5
triagePct2025-04
value 46.2 · avg 19.3 ± 8.1
triagePct2025-03
value 44.9 · avg 17.6 ± 3.3
triagePct2024-05
value 14.9 · avg 25.7 ± 3.7
sameDayPct2024-05
value 70.6 · avg 56 ± 5.5
phonePct2024-05
value 15.1 · avg 25.3 ± 3.9
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-03
18.8 → 44.9 (+138.5%)
dnaRate2024-12
3.6 → 4.8 (+33.3%)
dnaRate2024-07
3.6 → 5.2 (+44.4%)
phonePct2024-04
23.3 → 15.3 (-34.3%)
triagePct2024-04
24.1 → 15.1 (-37.1%)
dnaRate2023-09
5.1 → 7.5 (+47.1%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 87/100medium confidence
Last inspection: 2022-08-31 · 44 months ago
  • Current rating is good, and the latest CQC assessment date is 2022-08-31 (44 months ago).
  • This matches the current focused-assessment cohort profile (Good/Outstanding with report window 2017–2022).
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

8.75

Nurse FTE

2.52

Direct Patient Care FTE

4

Admin FTE

14.48

1 practices reporting · 100.0% coverage

Staff group mix

GP8.8 FTE · 29%
Nurse2.5 FTE · 8%
Direct Patient Care4.0 FTE · 13%
Admin14.5 FTE · 49%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP8.75 FTE · 12 headcount
Partner2.21 FTE (25%) · 3 hc
Salaried2.27 FTE (26%) · 4 hc
Training (ST/F)4.27 FTE (49%) · 5 hc
Nurses2.52 FTE · 3 headcount
Practice Nurse2.52 FTE (100%) · 3 hc
Admin / Non-clinical14.48 FTE · 16 headcount
Management1.00 FTE (7%) · 1 hc
Reception / Admin13.48 FTE (93%) · 15 hc
Direct Patient Care4.00 FTE · 4 headcount
Pharmacist1.00 FTE (25%) · 1 hc
HCA / Nursing Assistant2.00 FTE (50%) · 2 hc
Paramedic1.00 FTE (25%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-03051116GP · 2024-03: 4 FTEGP · 2024-04: 4 FTEGP · 2024-05: 4 FTEGP · 2024-06: 4 FTEGP · 2024-07: 4 FTEGP · 2024-08: 5 FTEGP · 2024-09: 4 FTEGP · 2024-10: 5 FTEGP · 2024-11: 5 FTEGP · 2024-12: 6 FTEGP · 2025-01: 6 FTEGP · 2025-02: 6 FTEGP · 2025-03: 6 FTEGP · 2025-04: 6 FTEGP · 2025-05: 6 FTEGP · 2025-06: 6 FTEGP · 2025-07: 6 FTEGP · 2025-08: 9 FTEGP · 2025-09: 9 FTEGP · 2025-10: 9 FTEGP · 2025-11: 9 FTEGP · 2025-12: 7 FTEGP · 2026-01: 7 FTEGP · 2026-02: 9 FTEGP · 2026-03: 9 FTENurse · 2024-03: 3 FTENurse · 2024-04: 3 FTENurse · 2024-05: 3 FTENurse · 2024-06: 3 FTENurse · 2024-07: 3 FTENurse · 2024-08: 3 FTENurse · 2024-09: 2 FTENurse · 2024-10: 2 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 3 FTENurse · 2025-09: 3 FTENurse · 2025-10: 3 FTENurse · 2025-11: 3 FTENurse · 2025-12: 3 FTENurse · 2026-01: 3 FTENurse · 2026-02: 3 FTENurse · 2026-03: 3 FTEDPC · 2024-03: 4 FTEDPC · 2024-04: 4 FTEDPC · 2024-05: 4 FTEDPC · 2024-06: 4 FTEDPC · 2024-07: 4 FTEDPC · 2024-08: 4 FTEDPC · 2024-09: 2 FTEDPC · 2024-10: 2 FTEDPC · 2024-11: 2 FTEDPC · 2024-12: 2 FTEDPC · 2025-01: 2 FTEDPC · 2025-02: 2 FTEDPC · 2025-03: 2 FTEDPC · 2025-04: 2 FTEDPC · 2025-05: 2 FTEDPC · 2025-06: 2 FTEDPC · 2025-07: 2 FTEDPC · 2025-08: 4 FTEDPC · 2025-09: 4 FTEDPC · 2025-10: 4 FTEDPC · 2025-11: 4 FTEDPC · 2025-12: 4 FTEDPC · 2026-01: 4 FTEDPC · 2026-02: 4 FTEDPC · 2026-03: 4 FTEAdmin · 2024-03: 12 FTEAdmin · 2024-04: 12 FTEAdmin · 2024-05: 12 FTEAdmin · 2024-06: 12 FTEAdmin · 2024-07: 12 FTEAdmin · 2024-08: 12 FTEAdmin · 2024-09: 12 FTEAdmin · 2024-10: 12 FTEAdmin · 2024-11: 12 FTEAdmin · 2024-12: 12 FTEAdmin · 2025-01: 12 FTEAdmin · 2025-02: 12 FTEAdmin · 2025-03: 12 FTEAdmin · 2025-04: 12 FTEAdmin · 2025-05: 12 FTEAdmin · 2025-06: 12 FTEAdmin · 2025-07: 12 FTEAdmin · 2025-08: 13 FTEAdmin · 2025-09: 13 FTEAdmin · 2025-10: 13 FTEAdmin · 2025-11: 14 FTEAdmin · 2025-12: 14 FTEAdmin · 2026-01: 14 FTEAdmin · 2026-02: 14 FTEAdmin · 2026-03: 14 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good61.4%
Phone easy21.8%
Website easy52.4%
100.0% coverage

Prescribing volume

1.93

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.