GP Practice

Oakleaf

Y02794

Compare to

Registered patients

12,422

NHS Digital list size

GP FTE

8.29

NHS Digital workforce

Patients per GP FTE

1,498

Items per patient

0.96

prescribing volume

GPPS overall good

62.4%

patient experience

Access KPIs · August 2025

Same-day %

71.7%

Month: August 2025

Appts per 1K patients

394

all bookings (incl. triage)

Patient contacts per 1K

394

F2F + phone + video only

28+ day backlog

0.8%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face81.8%
Telephone18.1%
Triage0.2%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %71.7%43.0%+28.7%
Face-to-face %81.8%58.4%+23.4%
Telephone %18.1%21.9%-3.8%
Appts per 1K394.4479.7-85.3
Triage %0.2%8.7%-8.5%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080336699Same-day % · 2023-07: 70.6%Same-day % · 2023-08: 71.3%Same-day % · 2023-09: 72.8%Same-day % · 2023-10: 66.7%Same-day % · 2023-12: 69.9%Same-day % · 2024-01: 71.3%Same-day % · 2024-02: 67.5%Same-day % · 2024-03: 70.3%Same-day % · 2024-04: 74.3%Same-day % · 2024-05: 73.5%Same-day % · 2024-06: 72.5%Same-day % · 2024-07: 71.1%Same-day % · 2024-08: 72.3%Same-day % · 2024-09: 74.9%Same-day % · 2024-11: 73.5%Same-day % · 2024-12: 78.5%Same-day % · 2025-01: 67.9%Same-day % · 2025-02: 67.0%Same-day % · 2025-03: 69.9%Same-day % · 2025-04: 73.7%Same-day % · 2025-05: 70.6%Same-day % · 2025-06: 73.0%Same-day % · 2025-07: 70.8%Same-day % · 2025-08: 71.7%F2F % · 2023-07: 73.6%F2F % · 2023-08: 75.1%F2F % · 2023-09: 78.1%F2F % · 2023-10: 81.7%F2F % · 2023-12: 87.9%F2F % · 2024-01: 84.7%F2F % · 2024-02: 87.7%F2F % · 2024-03: 86.9%F2F % · 2024-04: 81.8%F2F % · 2024-05: 81.8%F2F % · 2024-06: 81.7%F2F % · 2024-07: 81.6%F2F % · 2024-08: 80.2%F2F % · 2024-09: 80.0%F2F % · 2024-11: 86.3%F2F % · 2024-12: 85.5%F2F % · 2025-01: 88.4%F2F % · 2025-02: 86.8%F2F % · 2025-03: 85.7%F2F % · 2025-04: 84.9%F2F % · 2025-05: 83.9%F2F % · 2025-06: 82.7%F2F % · 2025-07: 81.5%F2F % · 2025-08: 81.8%Phone % · 2023-07: 26.3%Phone % · 2023-08: 24.9%Phone % · 2023-09: 21.9%Phone % · 2023-10: 18.2%Phone % · 2023-12: 12.1%Phone % · 2024-01: 14.5%Phone % · 2024-02: 11.9%Phone % · 2024-03: 12.6%Phone % · 2024-04: 18.1%Phone % · 2024-05: 18.0%Phone % · 2024-06: 18.2%Phone % · 2024-07: 18.2%Phone % · 2024-08: 19.7%Phone % · 2024-09: 19.7%Phone % · 2024-11: 13.4%Phone % · 2024-12: 14.4%Phone % · 2025-01: 11.5%Phone % · 2025-02: 12.9%Phone % · 2025-03: 13.9%Phone % · 2025-04: 14.8%Phone % · 2025-05: 16.0%Phone % · 2025-06: 17.2%Phone % · 2025-07: 18.4%Phone % · 2025-08: 18.1%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.2%Video % · 2023-12: 0.0%Video % · 2024-01: 0.8%Video % · 2024-02: 0.3%Video % · 2024-03: 0.4%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-07: 0.4%Triage % · 2023-08: 0.2%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.1%Triage % · 2023-12: 0.1%Triage % · 2024-01: 0.8%Triage % · 2024-02: 0.3%Triage % · 2024-03: 0.4%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.1%Triage % · 2024-12: 0.3%Triage % · 2025-01: 0.5%Triage % · 2025-02: 0.3%Triage % · 2025-03: 0.5%Triage % · 2025-04: 0.4%Triage % · 2025-05: 0.5%Triage % · 2025-06: 0.3%Triage % · 2025-07: 0.2%Triage % · 2025-08: 0.2%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-084,0424,8245,6076,3892023-07: 5,039 appointments2023-08: 4,723 appointments2023-09: 5,044 appointments2023-10: 6,162 appointments2023-12: 4,372 appointments2024-01: 5,253 appointments2024-02: 4,932 appointments2024-03: 4,844 appointments2024-04: 4,848 appointments2024-05: 5,207 appointments2024-06: 4,763 appointments2024-07: 5,001 appointments2024-08: 4,269 appointments2024-09: 4,914 appointments2024-11: 5,036 appointments2024-12: 4,605 appointments2025-01: 5,425 appointments2025-02: 5,179 appointments2025-03: 5,240 appointments2025-04: 4,905 appointments2025-05: 5,030 appointments2025-06: 5,476 appointments2025-07: 6,009 appointments2025-08: 4,899 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-083253884515142023-07: 405.7 appts per 1,000 patients2023-08: 380.2 appts per 1,000 patients2023-09: 406.1 appts per 1,000 patients2023-10: 496.1 appts per 1,000 patients2023-12: 352 appts per 1,000 patients2024-01: 422.9 appts per 1,000 patients2024-02: 397 appts per 1,000 patients2024-03: 390 appts per 1,000 patients2024-04: 390.3 appts per 1,000 patients2024-05: 419.2 appts per 1,000 patients2024-06: 383.4 appts per 1,000 patients2024-07: 402.6 appts per 1,000 patients2024-08: 343.7 appts per 1,000 patients2024-09: 395.6 appts per 1,000 patients2024-11: 405.4 appts per 1,000 patients2024-12: 370.7 appts per 1,000 patients2025-01: 436.7 appts per 1,000 patients2025-02: 416.9 appts per 1,000 patients2025-03: 421.8 appts per 1,000 patients2025-04: 394.9 appts per 1,000 patients2025-05: 404.9 appts per 1,000 patients2025-06: 440.8 appts per 1,000 patients2025-07: 483.7 appts per 1,000 patients2025-08: 394.4 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 70.6%July 2023 · 1 day: 3.0%July 2023 · 2–7 days: 13.8%July 2023 · 8–14 days: 8.7%July 2023 · 15–21 days: 2.3%July 2023 · 22–28 days: 0.9%July 2023 · > 28 days: 0.7%August 2023 · Same day: 71.3%August 2023 · 1 day: 2.4%August 2023 · 2–7 days: 9.6%August 2023 · 8–14 days: 11.5%August 2023 · 15–21 days: 3.2%August 2023 · 22–28 days: 0.7%August 2023 · > 28 days: 1.3%September 2023 · Same day: 72.8%September 2023 · 1 day: 2.9%September 2023 · 2–7 days: 15.8%September 2023 · 8–14 days: 5.9%September 2023 · 15–21 days: 1.5%September 2023 · 22–28 days: 0.4%September 2023 · > 28 days: 0.8%October 2023 · Same day: 66.7%October 2023 · 1 day: 3.8%October 2023 · 2–7 days: 19.2%October 2023 · 8–14 days: 7.2%October 2023 · 15–21 days: 1.6%October 2023 · 22–28 days: 0.7%October 2023 · > 28 days: 0.7%December 2023 · Same day: 69.9%December 2023 · 1 day: 3.8%December 2023 · 2–7 days: 13.5%December 2023 · 8–14 days: 8.6%December 2023 · 15–21 days: 2.9%December 2023 · 22–28 days: 0.5%December 2023 · > 28 days: 0.7%January 2024 · Same day: 71.3%January 2024 · 1 day: 4.3%January 2024 · 2–7 days: 15.4%January 2024 · 8–14 days: 5.4%January 2024 · 15–21 days: 2.5%January 2024 · 22–28 days: 0.6%January 2024 · > 28 days: 0.5%February 2024 · Same day: 67.5%February 2024 · 1 day: 5.0%February 2024 · 2–7 days: 20.1%February 2024 · 8–14 days: 4.7%February 2024 · 15–21 days: 1.2%February 2024 · 22–28 days: 0.6%February 2024 · > 28 days: 0.8%March 2024 · Same day: 70.3%March 2024 · 1 day: 4.5%March 2024 · 2–7 days: 14.8%March 2024 · 8–14 days: 6.3%March 2024 · 15–21 days: 2.5%March 2024 · 22–28 days: 1.1%March 2024 · > 28 days: 0.5%April 2024 · Same day: 74.3%April 2024 · 1 day: 3.6%April 2024 · 2–7 days: 13.4%April 2024 · 8–14 days: 5.5%April 2024 · 15–21 days: 1.8%April 2024 · 22–28 days: 0.6%April 2024 · > 28 days: 0.8%May 2024 · Same day: 73.5%May 2024 · 1 day: 3.1%May 2024 · 2–7 days: 6.8%May 2024 · 8–14 days: 12.3%May 2024 · 15–21 days: 2.6%May 2024 · 22–28 days: 0.9%May 2024 · > 28 days: 0.8%June 2024 · Same day: 72.5%June 2024 · 1 day: 2.6%June 2024 · 2–7 days: 7.9%June 2024 · 8–14 days: 12.0%June 2024 · 15–21 days: 3.0%June 2024 · 22–28 days: 1.3%June 2024 · > 28 days: 0.7%July 2024 · Same day: 71.1%July 2024 · 1 day: 2.7%July 2024 · 2–7 days: 9.1%July 2024 · 8–14 days: 11.7%July 2024 · 15–21 days: 2.8%July 2024 · 22–28 days: 1.6%July 2024 · > 28 days: 0.9%August 2024 · Same day: 72.3%August 2024 · 1 day: 2.8%August 2024 · 2–7 days: 15.0%August 2024 · 8–14 days: 5.7%August 2024 · 15–21 days: 2.3%August 2024 · 22–28 days: 1.0%August 2024 · > 28 days: 0.8%September 2024 · Same day: 74.9%September 2024 · 1 day: 2.2%September 2024 · 2–7 days: 7.7%September 2024 · 8–14 days: 11.6%September 2024 · 15–21 days: 2.3%September 2024 · 22–28 days: 0.5%September 2024 · > 28 days: 0.9%November 2024 · Same day: 73.5%November 2024 · 1 day: 4.0%November 2024 · 2–7 days: 6.3%November 2024 · 8–14 days: 11.7%November 2024 · 15–21 days: 2.9%November 2024 · 22–28 days: 0.8%November 2024 · > 28 days: 0.9%December 2024 · Same day: 78.5%December 2024 · 1 day: 3.7%December 2024 · 2–7 days: 8.2%December 2024 · 8–14 days: 5.0%December 2024 · 15–21 days: 3.2%December 2024 · 22–28 days: 0.6%December 2024 · > 28 days: 0.8%January 2025 · Same day: 67.9%January 2025 · 1 day: 4.5%January 2025 · 2–7 days: 9.0%January 2025 · 8–14 days: 5.5%January 2025 · 15–21 days: 8.0%January 2025 · 22–28 days: 4.1%January 2025 · > 28 days: 1.1%February 2025 · Same day: 67.0%February 2025 · 1 day: 5.0%February 2025 · 2–7 days: 8.6%February 2025 · 8–14 days: 5.8%February 2025 · 15–21 days: 11.2%February 2025 · 22–28 days: 1.7%February 2025 · > 28 days: 0.7%March 2025 · Same day: 69.9%March 2025 · 1 day: 3.6%March 2025 · 2–7 days: 11.2%March 2025 · 8–14 days: 9.5%March 2025 · 15–21 days: 4.1%March 2025 · 22–28 days: 1.0%March 2025 · > 28 days: 0.7%April 2025 · Same day: 73.7%April 2025 · 1 day: 7.4%April 2025 · 2–7 days: 12.1%April 2025 · 8–14 days: 3.3%April 2025 · 15–21 days: 2.0%April 2025 · 22–28 days: 1.0%April 2025 · > 28 days: 0.7%May 2025 · Same day: 70.6%May 2025 · 1 day: 8.5%May 2025 · 2–7 days: 14.3%May 2025 · 8–14 days: 3.5%May 2025 · 15–21 days: 1.8%May 2025 · 22–28 days: 0.5%May 2025 · > 28 days: 0.7%June 2025 · Same day: 73.0%June 2025 · 1 day: 6.0%June 2025 · 2–7 days: 14.6%June 2025 · 8–14 days: 4.3%June 2025 · 15–21 days: 0.9%June 2025 · 22–28 days: 0.7%June 2025 · > 28 days: 0.5%July 2025 · Same day: 70.8%July 2025 · 1 day: 6.8%July 2025 · 2–7 days: 16.1%July 2025 · 8–14 days: 3.3%July 2025 · 15–21 days: 1.5%July 2025 · 22–28 days: 0.9%July 2025 · > 28 days: 0.6%August 2025 · Same day: 71.7%August 2025 · 1 day: 6.3%August 2025 · 2–7 days: 14.3%August 2025 · 8–14 days: 3.8%August 2025 · 15–21 days: 2.4%August 2025 · 22–28 days: 0.7%August 2025 · > 28 days: 0.8%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 43/100
  • High demand (>400 appts/1K)
  • High DNA rate (11.3%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments+1.1%
Face-to-face %-1.1%
Telephone %+5.7%
Same-day %+0.1%
Appts per 1K+1.1%
Triage %-15.5%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments was 394.4 per 1,000 patients, which is above the practice's trailing average. The DNA rate also rose to 11.3%, which is higher than usual. Telephone consultations increased by 18.1%, a significant rise from previous months.

Several trends are worth noting. The triage percentage dropped by 42.6% in 2025-06, indicating a possible shift in how appointments are being managed. The telephone percentage increased by 5.7%, suggesting more patients are opting for phone consultations. The face-to-face percentage decreased by 1.1%, which might reflect changes in patient preferences or operational adjustments.

To investigate these trends, review the triage process to understand the drop and assess if it aligns with any policy changes. Also, verify if the increase in telephone consultations correlates with any system updates or patient feedback.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-07
value 6009 · avg 4986.9 ± 324
dnaRate2025-02
value 13.8 · avg 11.9 ± 0.8
total2025-01
value 5425 · avg 4837 ± 287.2
sameDayPct2024-12
value 78.5 · avg 71.5 ± 2.5
sameDayPct2024-02
value 67.5 · avg 71.8 ± 1.9
sameDayPct2023-10
value 66.7 · avg 72.7 ± 1.7
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-06
0.5 → 0.3 (-42.6%)
triagePct2025-05
0.4 → 0.5 (+30%)
triagePct2025-03
0.3 → 0.5 (+58.1%)
triagePct2025-02
0.5 → 0.3 (-39.6%)
triagePct2025-01
0.3 → 0.5 (+57.6%)
triagePct2024-12
0.1 → 0.3 (+118.7%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 95/100medium confidence
Last inspection: 2016-03-30 · 82 months ago
  • Using CQC review date (2019-06-27) as last assessment. Original inspection date: 2016-03-30.
  • Current rating is good, and the latest CQC assessment date is 2019-06-27 (82 months ago).
  • This matches the current focused-assessment cohort profile (Good/Outstanding with report window 2017–2022).
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

8.29

Nurse FTE

0.69

Direct Patient Care FTE

1.6

Admin FTE

11.73

1 practices reporting · 100.0% coverage

Staff group mix

GP8.3 FTE · 37%
Nurse0.7 FTE · 3%
Direct Patient Care1.6 FTE · 7%
Admin11.7 FTE · 53%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP8.30 FTE · 13 headcount
Partner1.79 FTE (22%) · 4 hc
Salaried0.43 FTE (5%) · 1 hc
Training (ST/F)5.12 FTE (62%) · 5 hc
Locum0.96 FTE (12%) · 3 hc
Nurses0.69 FTE · 3 headcount
Practice Nurse0.69 FTE (100%) · 3 hc
Admin / Non-clinical11.72 FTE · 21 headcount
Management1.97 FTE (17%) · 3 hc
Reception / Admin8.30 FTE (71%) · 16 hc
Other1.45 FTE (12%) · 2 hc
Direct Patient Care1.60 FTE · 3 headcount
HCA / Nursing Assistant1.60 FTE (100%) · 3 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0304913GP · 2024-03: 4 FTEGP · 2024-04: 5 FTEGP · 2024-05: 5 FTEGP · 2024-06: 5 FTEGP · 2024-07: 5 FTEGP · 2024-08: 6 FTEGP · 2024-09: 7 FTEGP · 2024-10: 7 FTEGP · 2024-11: 7 FTEGP · 2024-12: 8 FTEGP · 2025-01: 8 FTEGP · 2025-02: 8 FTEGP · 2025-03: 8 FTEGP · 2025-04: 6 FTEGP · 2025-05: 6 FTEGP · 2025-06: 5 FTEGP · 2025-07: 5 FTEGP · 2025-08: 6 FTEGP · 2025-09: 6 FTEGP · 2025-10: 6 FTEGP · 2025-11: 6 FTEGP · 2025-12: 6 FTEGP · 2026-01: 6 FTEGP · 2026-02: 7 FTEGP · 2026-03: 8 FTENurse · 2024-03: 0 FTENurse · 2024-04: 0 FTENurse · 2024-05: 0 FTENurse · 2024-06: 0 FTENurse · 2024-07: 0 FTENurse · 2024-08: 0 FTENurse · 2024-09: 0 FTENurse · 2024-10: 0 FTENurse · 2024-11: 0 FTENurse · 2024-12: 0 FTENurse · 2025-01: 0 FTENurse · 2025-02: 0 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 0 FTEDPC · 2024-04: 0 FTEDPC · 2024-05: 0 FTEDPC · 2024-06: 0 FTEDPC · 2024-07: 0 FTEDPC · 2024-08: 0 FTEDPC · 2024-09: 0 FTEDPC · 2024-10: 0 FTEDPC · 2024-11: 0 FTEDPC · 2024-12: 0 FTEDPC · 2025-01: 0 FTEDPC · 2025-02: 0 FTEDPC · 2025-03: 0 FTEDPC · 2025-04: 0 FTEDPC · 2025-05: 0 FTEDPC · 2025-06: 0 FTEDPC · 2025-07: 0 FTEDPC · 2025-08: 0 FTEDPC · 2025-09: 0 FTEDPC · 2025-10: 0 FTEDPC · 2025-11: 0 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 2 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 2 FTEAdmin · 2024-04: 2 FTEAdmin · 2024-05: 2 FTEAdmin · 2024-06: 2 FTEAdmin · 2024-07: 2 FTEAdmin · 2024-08: 2 FTEAdmin · 2024-09: 2 FTEAdmin · 2024-10: 4 FTEAdmin · 2024-11: 4 FTEAdmin · 2024-12: 4 FTEAdmin · 2025-01: 4 FTEAdmin · 2025-02: 4 FTEAdmin · 2025-03: 4 FTEAdmin · 2025-04: 3 FTEAdmin · 2025-05: 3 FTEAdmin · 2025-06: 3 FTEAdmin · 2025-07: 3 FTEAdmin · 2025-08: 3 FTEAdmin · 2025-09: 3 FTEAdmin · 2025-10: 3 FTEAdmin · 2025-11: 3 FTEAdmin · 2025-12: 12 FTEAdmin · 2026-01: 12 FTEAdmin · 2026-02: 12 FTEAdmin · 2026-03: 12 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good62.4%
Phone easy27.2%
Website easy59.9%
100.0% coverage

Prescribing volume

0.96

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.