GP Practice

Junction Health Centre

Y02946

Compare to

Registered patients

8,369

NHS Digital list size

GP FTE

2.53

NHS Digital workforce

Patients per GP FTE

3,308

Items per patient

0.41

prescribing volume

GPPS overall good

71.6%

patient experience

Access KPIs · August 2025

Same-day %

24.9%

Month: August 2025

Appts per 1K patients

247

all bookings (incl. triage)

Patient contacts per 1K

246

F2F + phone + video only

28+ day backlog

0.7%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face62.4%
Telephone29.8%
Video / online7.7%
Triage0.3%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %24.9%43.0%-18.1%
Face-to-face %62.4%58.4%+4.0%
Telephone %29.8%21.9%+7.9%
Appts per 1K246.6479.7-233.1
Triage %0.3%8.7%-8.4%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080244872Same-day % · 2023-08: 29.9%Same-day % · 2023-09: 35.7%Same-day % · 2023-10: 28.0%Same-day % · 2023-12: 33.7%Same-day % · 2024-01: 29.9%Same-day % · 2024-02: 26.9%Same-day % · 2024-03: 25.4%Same-day % · 2024-04: 30.1%Same-day % · 2024-05: 32.5%Same-day % · 2024-06: 28.9%Same-day % · 2024-07: 28.4%Same-day % · 2024-08: 26.7%Same-day % · 2024-09: 28.1%Same-day % · 2024-10: 25.3%Same-day % · 2024-11: 25.9%Same-day % · 2024-12: 28.6%Same-day % · 2025-01: 24.9%Same-day % · 2025-02: 24.6%Same-day % · 2025-03: 25.2%Same-day % · 2025-04: 27.2%Same-day % · 2025-05: 25.2%Same-day % · 2025-06: 24.6%Same-day % · 2025-07: 25.3%Same-day % · 2025-08: 24.9%F2F % · 2023-08: 55.9%F2F % · 2023-09: 55.5%F2F % · 2023-10: 64.0%F2F % · 2023-12: 59.7%F2F % · 2024-01: 58.6%F2F % · 2024-02: 59.6%F2F % · 2024-03: 58.6%F2F % · 2024-04: 59.8%F2F % · 2024-05: 56.0%F2F % · 2024-06: 58.9%F2F % · 2024-07: 59.2%F2F % · 2024-08: 58.0%F2F % · 2024-09: 54.4%F2F % · 2024-10: 62.5%F2F % · 2024-11: 60.8%F2F % · 2024-12: 59.5%F2F % · 2025-01: 60.3%F2F % · 2025-02: 61.4%F2F % · 2025-03: 60.0%F2F % · 2025-04: 58.6%F2F % · 2025-05: 58.5%F2F % · 2025-06: 58.9%F2F % · 2025-07: 59.7%F2F % · 2025-08: 62.4%Phone % · 2023-08: 43.7%Phone % · 2023-09: 44.5%Phone % · 2023-10: 34.8%Phone % · 2023-12: 37.7%Phone % · 2024-01: 36.8%Phone % · 2024-02: 36.5%Phone % · 2024-03: 37.6%Phone % · 2024-04: 34.3%Phone % · 2024-05: 35.4%Phone % · 2024-06: 34.4%Phone % · 2024-07: 32.9%Phone % · 2024-08: 34.5%Phone % · 2024-09: 36.8%Phone % · 2024-10: 30.6%Phone % · 2024-11: 32.9%Phone % · 2024-12: 33.8%Phone % · 2025-01: 32.8%Phone % · 2025-02: 32.2%Phone % · 2025-03: 32.6%Phone % · 2025-04: 34.0%Phone % · 2025-05: 34.0%Phone % · 2025-06: 34.5%Phone % · 2025-07: 32.4%Phone % · 2025-08: 29.8%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.9%Video % · 2023-12: 2.6%Video % · 2024-01: 4.4%Video % · 2024-02: 3.9%Video % · 2024-03: 3.5%Video % · 2024-04: 5.9%Video % · 2024-05: 8.7%Video % · 2024-06: 6.7%Video % · 2024-07: 7.7%Video % · 2024-08: 7.3%Video % · 2024-09: 7.5%Video % · 2024-10: 6.6%Video % · 2024-11: 6.1%Video % · 2024-12: 6.7%Video % · 2025-01: 6.4%Video % · 2025-02: 6.2%Video % · 2025-03: 6.2%Video % · 2025-04: 7.0%Video % · 2025-05: 7.5%Video % · 2025-06: 6.4%Video % · 2025-07: 7.8%Video % · 2025-08: 7.7%Triage % · 2023-08: 3.0%Triage % · 2023-09: 2.5%Triage % · 2023-10: 2.7%Triage % · 2023-12: 0.3%Triage % · 2024-01: 0.3%Triage % · 2024-02: 0.6%Triage % · 2024-03: 0.4%Triage % · 2024-04: 0.3%Triage % · 2024-05: 0.3%Triage % · 2024-06: 0.6%Triage % · 2024-07: 0.4%Triage % · 2024-08: 0.3%Triage % · 2024-09: 0.2%Triage % · 2024-10: 0.3%Triage % · 2024-11: 0.3%Triage % · 2024-12: 0.3%Triage % · 2025-01: 0.3%Triage % · 2025-02: 0.3%Triage % · 2025-03: 0.8%Triage % · 2025-04: 0.2%Triage % · 2025-05: 0.4%Triage % · 2025-06: 0.5%Triage % · 2025-07: 0.2%Triage % · 2025-08: 0.3%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-081,7262,2392,7523,2652023-08: 2,083 appointments2023-09: 2,113 appointments2023-10: 2,584 appointments2023-12: 1,875 appointments2024-01: 2,668 appointments2024-02: 2,569 appointments2024-03: 2,449 appointments2024-04: 2,624 appointments2024-05: 2,562 appointments2024-06: 2,548 appointments2024-07: 2,831 appointments2024-08: 2,304 appointments2024-09: 2,155 appointments2024-10: 3,116 appointments2024-11: 2,614 appointments2024-12: 2,341 appointments2025-01: 2,895 appointments2025-02: 2,729 appointments2025-03: 2,647 appointments2025-04: 2,402 appointments2025-05: 2,576 appointments2025-06: 2,535 appointments2025-07: 2,861 appointments2025-08: 2,064 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-082062683293902023-08: 248.9 appts per 1,000 patients2023-09: 252.5 appts per 1,000 patients2023-10: 308.8 appts per 1,000 patients2023-12: 224 appts per 1,000 patients2024-01: 318.8 appts per 1,000 patients2024-02: 307 appts per 1,000 patients2024-03: 292.6 appts per 1,000 patients2024-04: 313.5 appts per 1,000 patients2024-05: 306.1 appts per 1,000 patients2024-06: 304.5 appts per 1,000 patients2024-07: 338.3 appts per 1,000 patients2024-08: 275.3 appts per 1,000 patients2024-09: 257.5 appts per 1,000 patients2024-10: 372.3 appts per 1,000 patients2024-11: 312.3 appts per 1,000 patients2024-12: 279.7 appts per 1,000 patients2025-01: 345.9 appts per 1,000 patients2025-02: 326.1 appts per 1,000 patients2025-03: 316.3 appts per 1,000 patients2025-04: 287 appts per 1,000 patients2025-05: 307.8 appts per 1,000 patients2025-06: 302.9 appts per 1,000 patients2025-07: 341.9 appts per 1,000 patients2025-08: 246.6 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 29.9%August 2023 · 1 day: 15.3%August 2023 · 2–7 days: 32.5%August 2023 · 8–14 days: 13.8%August 2023 · 15–21 days: 7.2%August 2023 · 22–28 days: 1.2%August 2023 · > 28 days: 0.1%September 2023 · Same day: 35.7%September 2023 · 1 day: 12.4%September 2023 · 2–7 days: 26.9%September 2023 · 8–14 days: 13.5%September 2023 · 15–21 days: 7.2%September 2023 · 22–28 days: 1.9%September 2023 · > 28 days: 2.3%October 2023 · Same day: 28.0%October 2023 · 1 day: 11.1%October 2023 · 2–7 days: 25.6%October 2023 · 8–14 days: 20.7%October 2023 · 15–21 days: 12.6%October 2023 · 22–28 days: 1.7%October 2023 · > 28 days: 0.3%December 2023 · Same day: 33.7%December 2023 · 1 day: 9.3%December 2023 · 2–7 days: 27.6%December 2023 · 8–14 days: 22.6%December 2023 · 15–21 days: 5.3%December 2023 · 22–28 days: 1.3%December 2023 · > 28 days: 0.2%January 2024 · Same day: 29.9%January 2024 · 1 day: 11.5%January 2024 · 2–7 days: 36.8%January 2024 · 8–14 days: 14.1%January 2024 · 15–21 days: 5.5%January 2024 · 22–28 days: 1.5%January 2024 · > 28 days: 0.7%February 2024 · Same day: 26.9%February 2024 · 1 day: 10.2%February 2024 · 2–7 days: 30.5%February 2024 · 8–14 days: 23.4%February 2024 · 15–21 days: 7.4%February 2024 · 22–28 days: 1.4%February 2024 · > 28 days: 0.2%March 2024 · Same day: 25.4%March 2024 · 1 day: 9.1%March 2024 · 2–7 days: 35.9%March 2024 · 8–14 days: 20.7%March 2024 · 15–21 days: 7.3%March 2024 · 22–28 days: 1.3%March 2024 · > 28 days: 0.3%April 2024 · Same day: 30.1%April 2024 · 1 day: 7.7%April 2024 · 2–7 days: 32.1%April 2024 · 8–14 days: 19.0%April 2024 · 15–21 days: 7.1%April 2024 · 22–28 days: 1.8%April 2024 · > 28 days: 2.2%May 2024 · Same day: 32.5%May 2024 · 1 day: 8.7%May 2024 · 2–7 days: 27.3%May 2024 · 8–14 days: 22.0%May 2024 · 15–21 days: 6.0%May 2024 · 22–28 days: 3.0%May 2024 · > 28 days: 0.4%June 2024 · Same day: 28.9%June 2024 · 1 day: 7.9%June 2024 · 2–7 days: 27.1%June 2024 · 8–14 days: 24.7%June 2024 · 15–21 days: 8.2%June 2024 · 22–28 days: 2.9%June 2024 · > 28 days: 0.3%July 2024 · Same day: 28.4%July 2024 · 1 day: 7.6%July 2024 · 2–7 days: 33.3%July 2024 · 8–14 days: 23.5%July 2024 · 15–21 days: 4.9%July 2024 · 22–28 days: 1.5%July 2024 · > 28 days: 0.7%August 2024 · Same day: 26.7%August 2024 · 1 day: 9.6%August 2024 · 2–7 days: 34.4%August 2024 · 8–14 days: 21.9%August 2024 · 15–21 days: 5.4%August 2024 · 22–28 days: 1.0%August 2024 · > 28 days: 0.8%September 2024 · Same day: 28.1%September 2024 · 1 day: 8.5%September 2024 · 2–7 days: 31.8%September 2024 · 8–14 days: 18.9%September 2024 · 15–21 days: 9.1%September 2024 · 22–28 days: 2.7%September 2024 · > 28 days: 1.0%October 2024 · Same day: 25.3%October 2024 · 1 day: 8.7%October 2024 · 2–7 days: 26.1%October 2024 · 8–14 days: 23.9%October 2024 · 15–21 days: 12.8%October 2024 · 22–28 days: 2.3%October 2024 · > 28 days: 0.9%November 2024 · Same day: 25.9%November 2024 · 1 day: 7.4%November 2024 · 2–7 days: 24.9%November 2024 · 8–14 days: 22.1%November 2024 · 15–21 days: 16.3%November 2024 · 22–28 days: 3.1%November 2024 · > 28 days: 0.3%December 2024 · Same day: 28.6%December 2024 · 1 day: 7.5%December 2024 · 2–7 days: 29.5%December 2024 · 8–14 days: 20.5%December 2024 · 15–21 days: 10.8%December 2024 · 22–28 days: 2.8%December 2024 · > 28 days: 0.5%January 2025 · Same day: 24.9%January 2025 · 1 day: 10.4%January 2025 · 2–7 days: 31.5%January 2025 · 8–14 days: 24.3%January 2025 · 15–21 days: 7.2%January 2025 · 22–28 days: 1.3%January 2025 · > 28 days: 0.4%February 2025 · Same day: 24.6%February 2025 · 1 day: 10.2%February 2025 · 2–7 days: 28.0%February 2025 · 8–14 days: 26.1%February 2025 · 15–21 days: 8.6%February 2025 · 22–28 days: 2.3%February 2025 · > 28 days: 0.3%March 2025 · Same day: 25.2%March 2025 · 1 day: 6.7%March 2025 · 2–7 days: 31.8%March 2025 · 8–14 days: 25.7%March 2025 · 15–21 days: 8.2%March 2025 · 22–28 days: 1.9%March 2025 · > 28 days: 0.6%April 2025 · Same day: 27.2%April 2025 · 1 day: 9.7%April 2025 · 2–7 days: 31.5%April 2025 · 8–14 days: 23.2%April 2025 · 15–21 days: 6.9%April 2025 · 22–28 days: 1.0%April 2025 · > 28 days: 0.5%May 2025 · Same day: 25.2%May 2025 · 1 day: 10.5%May 2025 · 2–7 days: 36.8%May 2025 · 8–14 days: 21.1%May 2025 · 15–21 days: 3.6%May 2025 · 22–28 days: 1.6%May 2025 · > 28 days: 1.3%June 2025 · Same day: 24.6%June 2025 · 1 day: 10.4%June 2025 · 2–7 days: 36.2%June 2025 · 8–14 days: 20.3%June 2025 · 15–21 days: 5.2%June 2025 · 22–28 days: 1.7%June 2025 · > 28 days: 1.6%July 2025 · Same day: 25.3%July 2025 · 1 day: 10.1%July 2025 · 2–7 days: 37.4%July 2025 · 8–14 days: 20.3%July 2025 · 15–21 days: 3.6%July 2025 · 22–28 days: 2.6%July 2025 · > 28 days: 0.7%August 2025 · Same day: 24.9%August 2025 · 1 day: 9.0%August 2025 · 2–7 days: 32.7%August 2025 · 8–14 days: 23.2%August 2025 · 15–21 days: 7.4%August 2025 · 22–28 days: 2.2%August 2025 · > 28 days: 0.7%Aug '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 50/100
  • High DNA rate (9.4%)
  • Low same-day access (24.9%)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.8%
Face-to-face %+0.8%
Telephone %-1.6%
Same-day %-0.9%
Appts per 1K-1.8%
Triage %-16.5%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the total number of appointments fell significantly to 2064, down from the practice's trailing average of 2597.9. The phone appointment percentage also dropped notably to 29.8, down from the trailing average of 33.4.

Several trends and step changes are worth noting. The triage percentage saw a sharp increase of 38.6% in August, following a steep decline of 59.1% in July. This suggests a possible shift in triage policies or operational pressures. Additionally, the DNA rate has been increasing steadily, rising by 3.6% over the past months.

To investigate these signals, review the triage process to understand the recent changes and their impact. Also, verify if the increase in DNA rate correlates with any specific patient demographic or appointment type.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

phonePct2025-08
value 29.8 · avg 33.4 ± 1.5
total2025-08
value 2064 · avg 2597.9 ± 264.1
triagePct2025-03
value 0.8 · avg 0.3 ± 0.1
phonePct2024-10
value 30.6 · avg 36.3 ± 2.8
total2024-10
value 3116 · avg 2440.2 ± 262.8
dnaRate2024-07
value 11.5 · avg 7.7 ± 0.7
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2025-08
0.2 → 0.3 (+38.6%)
triagePct2025-07
0.5 → 0.2 (-59.1%)
triagePct2025-06
0.4 → 0.5 (+32.1%)
triagePct2025-05
0.2 → 0.4 (+55.4%)
triagePct2025-04
0.8 → 0.2 (-66.9%)
triagePct2025-03
0.3 → 0.8 (+129.1%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

2.53

Nurse FTE

1.83

Direct Patient Care FTE

2

Admin FTE

5

1 practices reporting · 100.0% coverage

Staff group mix

GP2.5 FTE · 22%
Nurse1.8 FTE · 16%
Direct Patient Care2.0 FTE · 18%
Admin5.0 FTE · 44%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP2.53 FTE · 4 headcount
Salaried2.53 FTE (100%) · 4 hc
Nurses1.83 FTE · 2 headcount
Practice Nurse1.00 FTE (55%) · 1 hc
Advanced / Specialist0.83 FTE (45%) · 1 hc
Admin / Non-clinical5.00 FTE · 5 headcount
Management2.00 FTE (40%) · 2 hc
Reception / Admin3.00 FTE (60%) · 3 hc
Direct Patient Care2.00 FTE · 2 headcount
HCA / Nursing Assistant2.00 FTE (100%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-031245GP · 2024-03: 2 FTEGP · 2024-04: 2 FTEGP · 2024-05: 2 FTEGP · 2024-06: 2 FTEGP · 2024-07: 2 FTEGP · 2024-08: 2 FTEGP · 2024-09: 2 FTEGP · 2024-10: 2 FTEGP · 2024-11: 2 FTEGP · 2024-12: 2 FTEGP · 2025-01: 2 FTEGP · 2025-02: 2 FTEGP · 2025-03: 2 FTEGP · 2025-04: 2 FTEGP · 2025-05: 2 FTEGP · 2025-06: 2 FTEGP · 2025-07: 2 FTEGP · 2025-08: 2 FTEGP · 2025-09: 3 FTEGP · 2025-10: 3 FTEGP · 2025-11: 3 FTEGP · 2025-12: 3 FTEGP · 2026-01: 3 FTEGP · 2026-02: 3 FTEGP · 2026-03: 3 FTENurse · 2024-03: 2 FTENurse · 2024-04: 2 FTENurse · 2024-05: 2 FTENurse · 2024-06: 2 FTENurse · 2024-07: 2 FTENurse · 2024-08: 2 FTENurse · 2024-09: 2 FTENurse · 2024-10: 2 FTENurse · 2024-11: 2 FTENurse · 2024-12: 2 FTENurse · 2025-01: 2 FTENurse · 2025-02: 2 FTENurse · 2025-03: 2 FTENurse · 2025-04: 2 FTENurse · 2025-05: 2 FTENurse · 2025-06: 2 FTENurse · 2025-07: 2 FTENurse · 2025-08: 2 FTENurse · 2025-09: 2 FTENurse · 2025-10: 2 FTENurse · 2025-11: 2 FTENurse · 2025-12: 2 FTENurse · 2026-01: 2 FTENurse · 2026-02: 2 FTENurse · 2026-03: 2 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 2 FTEDPC · 2025-10: 2 FTEDPC · 2025-11: 2 FTEDPC · 2025-12: 2 FTEDPC · 2026-01: 2 FTEDPC · 2026-02: 2 FTEDPC · 2026-03: 2 FTEAdmin · 2024-03: 1 FTEAdmin · 2024-04: 1 FTEAdmin · 2024-05: 1 FTEAdmin · 2024-06: 1 FTEAdmin · 2024-07: 1 FTEAdmin · 2024-08: 1 FTEAdmin · 2024-09: 1 FTEAdmin · 2024-10: 1 FTEAdmin · 2024-11: 1 FTEAdmin · 2024-12: 1 FTEAdmin · 2025-01: 1 FTEAdmin · 2025-02: 1 FTEAdmin · 2025-03: 1 FTEAdmin · 2025-04: 1 FTEAdmin · 2025-05: 1 FTEAdmin · 2025-06: 1 FTEAdmin · 2025-07: 1 FTEAdmin · 2025-08: 1 FTEAdmin · 2025-09: 4 FTEAdmin · 2025-10: 4 FTEAdmin · 2025-11: 4 FTEAdmin · 2025-12: 4 FTEAdmin · 2026-01: 5 FTEAdmin · 2026-02: 5 FTEAdmin · 2026-03: 5 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good71.6%
Phone easy41.5%
Website easy69.4%
100.0% coverage

Prescribing volume

0.41

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.