GP Practice

Medicus Select Care

Y03103

Compare to

Registered patients

304

NHS Digital list size

Items per patient

3.81

prescribing volume

GPPS overall good

42.2%

patient experience

Access KPIs · August 2025

Same-day %

6%

Month: August 2025

Appts per 1K patients

599

all bookings (incl. triage)

Patient contacts per 1K

599

F2F + phone + video only

28+ day backlog

9.3%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face36.8%
Telephone63.2%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %6.0%43.0%-37.0%
Face-to-face %36.8%58.4%-21.6%
Telephone %63.2%21.9%+41.3%
Appts per 1K598.7479.7+119.0
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080265278Same-day % · 2023-08: 6.0%Same-day % · 2023-09: 7.7%Same-day % · 2023-10: 5.1%Same-day % · 2023-12: 5.0%Same-day % · 2024-01: 4.8%Same-day % · 2024-02: 3.6%Same-day % · 2024-03: 2.6%Same-day % · 2024-04: 8.4%Same-day % · 2024-05: 4.7%Same-day % · 2024-06: 3.4%Same-day % · 2024-07: 1.6%Same-day % · 2024-08: 4.2%Same-day % · 2024-09: 5.2%Same-day % · 2024-10: 5.8%Same-day % · 2024-11: 5.3%Same-day % · 2024-12: 5.0%Same-day % · 2025-01: 7.3%Same-day % · 2025-02: 4.6%Same-day % · 2025-03: 4.3%Same-day % · 2025-04: 3.3%Same-day % · 2025-05: 2.5%Same-day % · 2025-06: 7.0%Same-day % · 2025-07: 7.7%Same-day % · 2025-08: 6.0%F2F % · 2023-08: 45.5%F2F % · 2023-09: 39.7%F2F % · 2023-10: 45.5%F2F % · 2023-12: 36.4%F2F % · 2024-01: 34.7%F2F % · 2024-02: 37.0%F2F % · 2024-03: 42.1%F2F % · 2024-04: 37.9%F2F % · 2024-05: 46.5%F2F % · 2024-06: 48.0%F2F % · 2024-07: 51.8%F2F % · 2024-08: 46.6%F2F % · 2024-09: 41.4%F2F % · 2024-10: 31.1%F2F % · 2024-11: 30.2%F2F % · 2024-12: 33.3%F2F % · 2025-01: 35.6%F2F % · 2025-02: 34.5%F2F % · 2025-03: 37.7%F2F % · 2025-04: 36.8%F2F % · 2025-05: 38.9%F2F % · 2025-06: 42.4%F2F % · 2025-07: 35.2%F2F % · 2025-08: 36.8%Phone % · 2023-08: 54.5%Phone % · 2023-09: 60.3%Phone % · 2023-10: 54.5%Phone % · 2023-12: 63.6%Phone % · 2024-01: 65.3%Phone % · 2024-02: 63.0%Phone % · 2024-03: 57.9%Phone % · 2024-04: 62.1%Phone % · 2024-05: 53.5%Phone % · 2024-06: 52.0%Phone % · 2024-07: 48.2%Phone % · 2024-08: 53.4%Phone % · 2024-09: 58.6%Phone % · 2024-10: 68.9%Phone % · 2024-11: 69.8%Phone % · 2024-12: 66.7%Phone % · 2025-01: 64.4%Phone % · 2025-02: 65.5%Phone % · 2025-03: 62.3%Phone % · 2025-04: 63.2%Phone % · 2025-05: 61.1%Phone % · 2025-06: 57.6%Phone % · 2025-07: 64.8%Phone % · 2025-08: 63.2%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 0.0%Triage % · 2023-09: 0.0%Triage % · 2023-10: 0.0%Triage % · 2023-12: 0.0%Triage % · 2024-01: 0.0%Triage % · 2024-02: 0.0%Triage % · 2024-03: 0.0%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-10: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-081291672062442023-08: 167 appointments2023-09: 156 appointments2023-10: 176 appointments2023-12: 140 appointments2024-01: 167 appointments2024-02: 165 appointments2024-03: 152 appointments2024-04: 203 appointments2024-05: 170 appointments2024-06: 179 appointments2024-07: 193 appointments2024-08: 191 appointments2024-09: 210 appointments2024-10: 225 appointments2024-11: 189 appointments2024-12: 159 appointments2025-01: 191 appointments2025-02: 194 appointments2025-03: 207 appointments2025-04: 209 appointments2025-05: 203 appointments2025-06: 172 appointments2025-07: 233 appointments2025-08: 182 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-084245506778032023-08: 549.3 appts per 1,000 patients2023-09: 513.2 appts per 1,000 patients2023-10: 578.9 appts per 1,000 patients2023-12: 460.5 appts per 1,000 patients2024-01: 549.3 appts per 1,000 patients2024-02: 542.8 appts per 1,000 patients2024-03: 500 appts per 1,000 patients2024-04: 667.8 appts per 1,000 patients2024-05: 559.2 appts per 1,000 patients2024-06: 588.8 appts per 1,000 patients2024-07: 634.9 appts per 1,000 patients2024-08: 628.3 appts per 1,000 patients2024-09: 690.8 appts per 1,000 patients2024-10: 740.1 appts per 1,000 patients2024-11: 621.7 appts per 1,000 patients2024-12: 523 appts per 1,000 patients2025-01: 628.3 appts per 1,000 patients2025-02: 638.2 appts per 1,000 patients2025-03: 680.9 appts per 1,000 patients2025-04: 687.5 appts per 1,000 patients2025-05: 667.8 appts per 1,000 patients2025-06: 565.8 appts per 1,000 patients2025-07: 766.4 appts per 1,000 patients2025-08: 598.7 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 6.0%August 2023 · 1 day: 4.8%August 2023 · 2–7 days: 15.6%August 2023 · 8–14 days: 32.9%August 2023 · 15–21 days: 30.5%August 2023 · 22–28 days: 4.2%August 2023 · > 28 days: 6.0%September 2023 · Same day: 7.7%September 2023 · 1 day: 3.8%September 2023 · 2–7 days: 9.0%September 2023 · 8–14 days: 50.0%September 2023 · 15–21 days: 25.0%September 2023 · 22–28 days: 4.5%October 2023 · Same day: 5.1%October 2023 · 1 day: 5.1%October 2023 · 2–7 days: 14.2%October 2023 · 8–14 days: 44.3%October 2023 · 15–21 days: 25.0%October 2023 · 22–28 days: 2.3%October 2023 · > 28 days: 4.0%December 2023 · Same day: 5.0%December 2023 · 1 day: 7.1%December 2023 · 2–7 days: 30.0%December 2023 · 8–14 days: 41.4%December 2023 · 15–21 days: 10.7%December 2023 · 22–28 days: 2.9%December 2023 · > 28 days: 2.9%January 2024 · Same day: 4.8%January 2024 · 1 day: 7.2%January 2024 · 2–7 days: 24.6%January 2024 · 8–14 days: 45.5%January 2024 · 15–21 days: 14.4%January 2024 · 22–28 days: 3.6%February 2024 · Same day: 3.6%February 2024 · 1 day: 7.3%February 2024 · 2–7 days: 20.0%February 2024 · 8–14 days: 17.6%February 2024 · 15–21 days: 44.8%February 2024 · 22–28 days: 6.1%February 2024 · > 28 days: 0.6%March 2024 · Same day: 2.6%March 2024 · 1 day: 7.9%March 2024 · 2–7 days: 24.3%March 2024 · 8–14 days: 19.1%March 2024 · 15–21 days: 32.9%March 2024 · 22–28 days: 12.5%March 2024 · > 28 days: 0.7%April 2024 · Same day: 8.4%April 2024 · 1 day: 8.9%April 2024 · 2–7 days: 15.3%April 2024 · 8–14 days: 15.8%April 2024 · 15–21 days: 26.6%April 2024 · 22–28 days: 24.6%April 2024 · > 28 days: 0.5%May 2024 · Same day: 4.7%May 2024 · 1 day: 1.8%May 2024 · 2–7 days: 17.1%May 2024 · 8–14 days: 11.2%May 2024 · 15–21 days: 38.2%May 2024 · 22–28 days: 21.8%May 2024 · > 28 days: 5.3%June 2024 · Same day: 3.4%June 2024 · 1 day: 12.3%June 2024 · 2–7 days: 15.1%June 2024 · 8–14 days: 11.2%June 2024 · 15–21 days: 33.0%June 2024 · 22–28 days: 16.2%June 2024 · > 28 days: 8.9%July 2024 · Same day: 1.6%July 2024 · 1 day: 7.8%July 2024 · 2–7 days: 9.8%July 2024 · 8–14 days: 15.0%July 2024 · 15–21 days: 42.0%July 2024 · 22–28 days: 10.4%July 2024 · > 28 days: 13.5%August 2024 · Same day: 4.2%August 2024 · 1 day: 6.3%August 2024 · 2–7 days: 19.4%August 2024 · 8–14 days: 17.3%August 2024 · 15–21 days: 23.6%August 2024 · 22–28 days: 8.4%August 2024 · > 28 days: 20.9%September 2024 · Same day: 5.2%September 2024 · 1 day: 13.3%September 2024 · 2–7 days: 21.4%September 2024 · 8–14 days: 5.7%September 2024 · 15–21 days: 25.7%September 2024 · 22–28 days: 13.8%September 2024 · > 28 days: 14.8%October 2024 · Same day: 5.8%October 2024 · 1 day: 8.4%October 2024 · 2–7 days: 18.7%October 2024 · 8–14 days: 36.0%October 2024 · 15–21 days: 8.0%October 2024 · 22–28 days: 7.6%October 2024 · > 28 days: 15.6%November 2024 · Same day: 5.3%November 2024 · 1 day: 6.9%November 2024 · 2–7 days: 23.3%November 2024 · 8–14 days: 33.9%November 2024 · 15–21 days: 21.7%November 2024 · 22–28 days: 6.9%November 2024 · > 28 days: 2.1%December 2024 · Same day: 5.0%December 2024 · 1 day: 14.5%December 2024 · 2–7 days: 29.6%December 2024 · 8–14 days: 41.5%December 2024 · 15–21 days: 5.0%December 2024 · 22–28 days: 3.1%December 2024 · > 28 days: 1.3%January 2025 · Same day: 7.3%January 2025 · 1 day: 4.2%January 2025 · 2–7 days: 39.3%January 2025 · 8–14 days: 27.7%January 2025 · 15–21 days: 12.6%January 2025 · 22–28 days: 5.2%January 2025 · > 28 days: 3.7%February 2025 · Same day: 4.6%February 2025 · 1 day: 6.7%February 2025 · 2–7 days: 35.1%February 2025 · 8–14 days: 28.9%February 2025 · 15–21 days: 20.6%February 2025 · 22–28 days: 3.6%February 2025 · > 28 days: 0.5%March 2025 · Same day: 4.3%March 2025 · 1 day: 9.7%March 2025 · 2–7 days: 45.9%March 2025 · 8–14 days: 34.3%March 2025 · 15–21 days: 2.9%March 2025 · 22–28 days: 1.0%March 2025 · > 28 days: 1.9%April 2025 · Same day: 3.3%April 2025 · 1 day: 10.0%April 2025 · 2–7 days: 34.4%April 2025 · 8–14 days: 43.5%April 2025 · 15–21 days: 3.3%April 2025 · 22–28 days: 4.8%April 2025 · > 28 days: 0.5%May 2025 · Same day: 2.5%May 2025 · 1 day: 13.3%May 2025 · 2–7 days: 36.0%May 2025 · 8–14 days: 35.5%May 2025 · 15–21 days: 8.4%May 2025 · 22–28 days: 1.5%May 2025 · > 28 days: 3.0%June 2025 · Same day: 7.0%June 2025 · 1 day: 6.4%June 2025 · 2–7 days: 20.3%June 2025 · 8–14 days: 39.0%June 2025 · 15–21 days: 12.8%June 2025 · 22–28 days: 3.5%June 2025 · > 28 days: 11.0%July 2025 · Same day: 7.7%July 2025 · 1 day: 10.3%July 2025 · 2–7 days: 48.5%July 2025 · 8–14 days: 21.5%July 2025 · 15–21 days: 5.2%July 2025 · > 28 days: 6.9%August 2025 · Same day: 6.0%August 2025 · 1 day: 12.1%August 2025 · 2–7 days: 32.4%August 2025 · 8–14 days: 29.1%August 2025 · 15–21 days: 3.8%August 2025 · 22–28 days: 7.1%August 2025 · > 28 days: 9.3%Aug '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

HIGHscore 90/100
  • Very high demand (>500 appts/1K)
  • High DNA rate (14%)
  • Low same-day access (6.9%)
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1.2%
Face-to-face %-0.4%
Telephone %+0.3%
Same-day %+14.6%
Appts per 1K-1.2%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, Medicus Select Care saw a notable increase in the DNA rate, rising to 18.3% from 13.8% in 2025-01. This is a significant jump and stands out against the practice's trailing average. The total number of appointments also saw a notable rise in 2025-07, with 233 appointments compared to the trailing average of 195.3.

Several trends and shifts are worth noting. The DNA rate has been increasing, with a notable 32.6% rise in 2025-01. Additionally, the same-day appointment percentage has been rising, with a 14.6% increase this month. These shifts could indicate changes in patient behavior or operational challenges.

To investigate these trends, the practice manager should review the DNA rate increase to understand its causes and impact. Also, examining the rise in same-day appointments could reveal whether it's due to operational changes or increased demand.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

total2025-07
value 233 · avg 195.3 ± 16.9
phonePct2024-10
value 68.9 · avg 57.7 ± 5.1
f2fPct2024-10
value 31.1 · avg 42.3 ± 5.1
total2024-10
value 225 · avg 175.2 ± 20.2
total2024-09
value 210 · avg 171.6 ± 17.3
sameDayPct2024-07
value 1.6 · avg 5.3 ± 1.7
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2025-01
13.8 → 18.3 (+32.6%)
dnaRate2024-11
13.3 → 18 (+35.3%)
dnaRate2024-04
7.9 → 18.7 (+136.7%)
dnaRate2024-03
16.4 → 7.9 (-51.8%)
dnaRate2023-10
15.4 → 20.5 (+33.1%)
dnaRate2023-02
15.4 → 20.1 (+30.5%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Patient experience (GPPS)

Overall good42.2%
Phone easy26.7%
Website easy81.1%
100.0% coverage

Prescribing volume

3.81

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.