GP Practice

Bridge House Medical Practice

Y03135

Compare to

Registered patients

9,106

NHS Digital list size

GP FTE

4.25

NHS Digital workforce

Patients per GP FTE

2,143

Items per patient

0.78

prescribing volume

GPPS overall good

54.0%

patient experience

Access KPIs · August 2025

Same-day %

33.1%

Month: August 2025

Appts per 1K patients

251

all bookings (incl. triage)

Patient contacts per 1K

251

F2F + phone + video only

28+ day backlog

0.2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face71.3%
Telephone28.7%
Triage15.8%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %33.1%43.0%-9.9%
Face-to-face %71.3%58.4%+12.9%
Telephone %28.7%21.9%+6.8%
Appts per 1K250.6479.7-229.1
Triage %15.8%8.7%+7.1%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-082024-092025-080275582Same-day % · 2023-08: 40.7%Same-day % · 2023-09: 42.3%Same-day % · 2023-10: 32.8%Same-day % · 2023-12: 40.0%Same-day % · 2024-01: 38.5%Same-day % · 2024-02: 40.2%Same-day % · 2024-03: 35.7%Same-day % · 2024-04: 35.4%Same-day % · 2024-05: 35.6%Same-day % · 2024-06: 30.9%Same-day % · 2024-07: 38.9%Same-day % · 2024-08: 40.2%Same-day % · 2024-09: 37.6%Same-day % · 2024-10: 37.3%Same-day % · 2024-11: 42.3%Same-day % · 2024-12: 37.8%Same-day % · 2025-01: 38.6%Same-day % · 2025-02: 34.2%Same-day % · 2025-03: 32.3%Same-day % · 2025-04: 38.1%Same-day % · 2025-05: 36.1%Same-day % · 2025-06: 34.4%Same-day % · 2025-07: 37.1%Same-day % · 2025-08: 33.1%F2F % · 2023-08: 62.8%F2F % · 2023-09: 58.6%F2F % · 2023-10: 67.1%F2F % · 2023-12: 62.0%F2F % · 2024-01: 59.1%F2F % · 2024-02: 61.2%F2F % · 2024-03: 63.3%F2F % · 2024-04: 61.6%F2F % · 2024-05: 60.5%F2F % · 2024-06: 70.6%F2F % · 2024-07: 70.6%F2F % · 2024-08: 68.3%F2F % · 2024-09: 69.6%F2F % · 2024-10: 72.1%F2F % · 2024-11: 66.5%F2F % · 2024-12: 62.8%F2F % · 2025-01: 58.3%F2F % · 2025-02: 63.5%F2F % · 2025-03: 62.9%F2F % · 2025-04: 65.9%F2F % · 2025-05: 71.8%F2F % · 2025-06: 73.4%F2F % · 2025-07: 71.2%F2F % · 2025-08: 71.3%Phone % · 2023-08: 37.2%Phone % · 2023-09: 41.4%Phone % · 2023-10: 32.9%Phone % · 2023-12: 38.0%Phone % · 2024-01: 40.9%Phone % · 2024-02: 38.8%Phone % · 2024-03: 36.7%Phone % · 2024-04: 38.4%Phone % · 2024-05: 39.5%Phone % · 2024-06: 29.4%Phone % · 2024-07: 29.4%Phone % · 2024-08: 31.7%Phone % · 2024-09: 30.4%Phone % · 2024-10: 27.9%Phone % · 2024-11: 33.5%Phone % · 2024-12: 37.2%Phone % · 2025-01: 41.7%Phone % · 2025-02: 36.5%Phone % · 2025-03: 37.1%Phone % · 2025-04: 34.1%Phone % · 2025-05: 28.2%Phone % · 2025-06: 26.6%Phone % · 2025-07: 28.8%Phone % · 2025-08: 28.7%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-10: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-08: 25.8%Triage % · 2023-09: 28.2%Triage % · 2023-10: 23.1%Triage % · 2023-12: 29.2%Triage % · 2024-01: 27.3%Triage % · 2024-02: 29.4%Triage % · 2024-03: 26.1%Triage % · 2024-04: 24.8%Triage % · 2024-05: 23.3%Triage % · 2024-06: 20.8%Triage % · 2024-07: 20.4%Triage % · 2024-08: 21.0%Triage % · 2024-09: 18.9%Triage % · 2024-10: 17.8%Triage % · 2024-11: 20.5%Triage % · 2024-12: 23.7%Triage % · 2025-01: 23.1%Triage % · 2025-02: 21.9%Triage % · 2025-03: 20.2%Triage % · 2025-04: 17.3%Triage % · 2025-05: 17.3%Triage % · 2025-06: 15.7%Triage % · 2025-07: 16.5%Triage % · 2025-08: 15.8%

NHS Digital appointments dataset · last 24 months (2023-08 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-082024-092025-081,6092,1842,7593,3342023-08: 2,040 appointments2023-09: 2,131 appointments2023-10: 2,782 appointments2023-12: 1,776 appointments2024-01: 2,505 appointments2024-02: 2,121 appointments2024-03: 2,251 appointments2024-04: 2,401 appointments2024-05: 2,447 appointments2024-06: 2,576 appointments2024-07: 2,786 appointments2024-08: 2,403 appointments2024-09: 2,717 appointments2024-10: 3,167 appointments2024-11: 2,560 appointments2024-12: 2,218 appointments2025-01: 2,449 appointments2025-02: 2,438 appointments2025-03: 2,434 appointments2025-04: 2,469 appointments2025-05: 2,491 appointments2025-06: 2,665 appointments2025-07: 2,533 appointments2025-08: 2,282 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-082024-092025-081772403033662023-08: 224 appts per 1,000 patients2023-09: 234 appts per 1,000 patients2023-10: 305.5 appts per 1,000 patients2023-12: 195 appts per 1,000 patients2024-01: 275.1 appts per 1,000 patients2024-02: 232.9 appts per 1,000 patients2024-03: 247.2 appts per 1,000 patients2024-04: 263.7 appts per 1,000 patients2024-05: 268.7 appts per 1,000 patients2024-06: 282.9 appts per 1,000 patients2024-07: 306 appts per 1,000 patients2024-08: 263.9 appts per 1,000 patients2024-09: 298.4 appts per 1,000 patients2024-10: 347.8 appts per 1,000 patients2024-11: 281.1 appts per 1,000 patients2024-12: 243.6 appts per 1,000 patients2025-01: 268.9 appts per 1,000 patients2025-02: 267.7 appts per 1,000 patients2025-03: 267.3 appts per 1,000 patients2025-04: 271.1 appts per 1,000 patients2025-05: 273.6 appts per 1,000 patients2025-06: 292.7 appts per 1,000 patients2025-07: 278.2 appts per 1,000 patients2025-08: 250.6 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%August 2023 · Same day: 40.7%August 2023 · 1 day: 6.7%August 2023 · 2–7 days: 27.7%August 2023 · 8–14 days: 17.2%August 2023 · 15–21 days: 4.8%August 2023 · 22–28 days: 2.3%August 2023 · > 28 days: 0.7%September 2023 · Same day: 42.3%September 2023 · 1 day: 6.1%September 2023 · 2–7 days: 29.0%September 2023 · 8–14 days: 16.6%September 2023 · 15–21 days: 3.9%September 2023 · 22–28 days: 1.6%September 2023 · > 28 days: 0.4%October 2023 · Same day: 32.8%October 2023 · 1 day: 5.9%October 2023 · 2–7 days: 34.2%October 2023 · 8–14 days: 19.6%October 2023 · 15–21 days: 6.0%October 2023 · 22–28 days: 1.0%October 2023 · > 28 days: 0.4%December 2023 · Same day: 40.0%December 2023 · 1 day: 6.5%December 2023 · 2–7 days: 23.0%December 2023 · 8–14 days: 23.6%December 2023 · 15–21 days: 4.6%December 2023 · 22–28 days: 1.7%December 2023 · > 28 days: 0.5%January 2024 · Same day: 38.5%January 2024 · 1 day: 7.2%January 2024 · 2–7 days: 32.9%January 2024 · 8–14 days: 15.7%January 2024 · 15–21 days: 3.5%January 2024 · 22–28 days: 1.8%January 2024 · > 28 days: 0.4%February 2024 · Same day: 40.2%February 2024 · 1 day: 5.6%February 2024 · 2–7 days: 32.2%February 2024 · 8–14 days: 18.0%February 2024 · 15–21 days: 2.6%February 2024 · 22–28 days: 1.0%February 2024 · > 28 days: 0.5%March 2024 · Same day: 35.7%March 2024 · 1 day: 6.7%March 2024 · 2–7 days: 32.6%March 2024 · 8–14 days: 19.1%March 2024 · 15–21 days: 4.3%March 2024 · 22–28 days: 1.5%March 2024 · > 28 days: 0.2%April 2024 · Same day: 35.4%April 2024 · 1 day: 8.2%April 2024 · 2–7 days: 35.1%April 2024 · 8–14 days: 16.1%April 2024 · 15–21 days: 4.3%April 2024 · 22–28 days: 0.7%April 2024 · > 28 days: 0.2%May 2024 · Same day: 35.6%May 2024 · 1 day: 7.2%May 2024 · 2–7 days: 34.9%May 2024 · 8–14 days: 17.7%May 2024 · 15–21 days: 2.8%May 2024 · 22–28 days: 1.5%May 2024 · > 28 days: 0.3%June 2024 · Same day: 30.9%June 2024 · 1 day: 9.1%June 2024 · 2–7 days: 35.4%June 2024 · 8–14 days: 20.5%June 2024 · 15–21 days: 2.5%June 2024 · 22–28 days: 1.5%June 2024 · > 28 days: 0.1%July 2024 · Same day: 38.9%July 2024 · 1 day: 12.1%July 2024 · 2–7 days: 34.6%July 2024 · 8–14 days: 10.1%July 2024 · 15–21 days: 2.2%July 2024 · 22–28 days: 1.5%July 2024 · > 28 days: 0.6%August 2024 · Same day: 40.2%August 2024 · 1 day: 10.2%August 2024 · 2–7 days: 34.2%August 2024 · 8–14 days: 11.4%August 2024 · 15–21 days: 2.0%August 2024 · 22–28 days: 1.7%August 2024 · > 28 days: 0.3%September 2024 · Same day: 37.6%September 2024 · 1 day: 7.8%September 2024 · 2–7 days: 32.5%September 2024 · 8–14 days: 18.7%September 2024 · 15–21 days: 2.0%September 2024 · 22–28 days: 1.0%September 2024 · > 28 days: 0.3%October 2024 · Same day: 37.3%October 2024 · 1 day: 7.3%October 2024 · 2–7 days: 25.5%October 2024 · 8–14 days: 14.4%October 2024 · 15–21 days: 10.5%October 2024 · 22–28 days: 2.7%October 2024 · > 28 days: 2.4%November 2024 · Same day: 42.3%November 2024 · 1 day: 9.6%November 2024 · 2–7 days: 30.8%November 2024 · 8–14 days: 12.5%November 2024 · 15–21 days: 3.3%November 2024 · 22–28 days: 0.9%November 2024 · > 28 days: 0.5%December 2024 · Same day: 37.8%December 2024 · 1 day: 7.0%December 2024 · 2–7 days: 35.0%December 2024 · 8–14 days: 16.4%December 2024 · 15–21 days: 2.3%December 2024 · 22–28 days: 1.2%December 2024 · > 28 days: 0.2%January 2025 · Same day: 38.6%January 2025 · 1 day: 6.2%January 2025 · 2–7 days: 39.8%January 2025 · 8–14 days: 10.0%January 2025 · 15–21 days: 2.8%January 2025 · 22–28 days: 1.4%January 2025 · > 28 days: 1.3%February 2025 · Same day: 34.2%February 2025 · 1 day: 6.2%February 2025 · 2–7 days: 42.8%February 2025 · 8–14 days: 13.0%February 2025 · 15–21 days: 2.2%February 2025 · 22–28 days: 1.5%February 2025 · > 28 days: 0.2%March 2025 · Same day: 32.3%March 2025 · 1 day: 6.6%March 2025 · 2–7 days: 44.2%March 2025 · 8–14 days: 13.8%March 2025 · 15–21 days: 1.7%March 2025 · 22–28 days: 1.4%March 2025 · > 28 days: 0.1%April 2025 · Same day: 38.1%April 2025 · 1 day: 10.2%April 2025 · 2–7 days: 33.7%April 2025 · 8–14 days: 13.8%April 2025 · 15–21 days: 2.8%April 2025 · 22–28 days: 0.9%April 2025 · > 28 days: 0.6%May 2025 · Same day: 36.1%May 2025 · 1 day: 13.0%May 2025 · 2–7 days: 28.7%May 2025 · 8–14 days: 19.6%May 2025 · 15–21 days: 1.9%May 2025 · 22–28 days: 0.6%May 2025 · > 28 days: 0.1%June 2025 · Same day: 34.4%June 2025 · 1 day: 9.4%June 2025 · 2–7 days: 43.3%June 2025 · 8–14 days: 10.1%June 2025 · 15–21 days: 2.2%June 2025 · 22–28 days: 0.5%July 2025 · Same day: 37.1%July 2025 · 1 day: 14.2%July 2025 · 2–7 days: 39.1%July 2025 · 8–14 days: 7.6%July 2025 · 15–21 days: 1.5%July 2025 · 22–28 days: 0.4%July 2025 · > 28 days: 0.1%August 2025 · Same day: 33.1%August 2025 · 1 day: 13.6%August 2025 · 2–7 days: 42.5%August 2025 · 8–14 days: 7.6%August 2025 · 15–21 days: 2.1%August 2025 · 22–28 days: 0.8%August 2025 · > 28 days: 0.2%Aug '23Dec '23Mar '24Jun '24Sep '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 40/100
  • High DNA rate (10.2%)
  • Below-average same-day access

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.5%
Face-to-face %+2.4%
Telephone %-5.6%
Same-day %-0.1%
Appts per 1K-0.5%
Triage %-4.4%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In 2025-08, the DNA rate at Bridge House Medical Practice was 10.2%, which is higher than the practice's trailing average. This increase is notable and may require attention to ensure patient attendance.

Several trends are worth noting. The DNA rate has been rising since 2023-10, with a significant increase of 35.2% then. Additionally, the triage percentage has been decreasing since 2022-12, with a notable drop of 44.9% in 2023-03. These shifts may indicate changes in patient management or operational challenges.

To investigate these trends, the practice manager should review the DNA rate's upward trajectory and its impact on overall operations. Additionally, examining the decrease in triage percentage could reveal underlying issues in patient flow or resource allocation.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-06
value 15.7 · avg 20.3 ± 2
triagePct2025-04
value 17.3 · avg 21.4 ± 2
dnaRate2025-03
value 7.5 · avg 10.5 ± 1.2
total2024-10
value 3167 · avg 2408 ± 288.8
triagePct2024-07
value 20.4 · avg 26.2 ± 2.7
phonePct2024-07
value 29.4 · avg 36.8 ± 3.4
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (3)

dnaRate2023-10
8.8 → 11.9 (+35.2%)
triagePct2023-03
20 → 28.9 (+44.9%)
triagePct2022-12
18.2 → 24.1 (+32.3%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

mediumscore 51/100medium confidence
Last inspection: 2021-11-03 · 33 months ago
  • Using CQC review date (2023-07-06) as last assessment. Original inspection date: 2021-11-03.
  • Current rating is good, and the latest CQC assessment date is 2023-07-06 (33 months ago).
  • Report date falls outside the 2017–2022 focused-assessment window signal.
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

4.25

Nurse FTE

0

Direct Patient Care FTE

3.2

Admin FTE

9.03

1 practices reporting · 100.0% coverage

Staff group mix

GP4.3 FTE · 26%
Nurse0.0 FTE · 0%
Direct Patient Care3.2 FTE · 19%
Admin9.0 FTE · 55%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP4.26 FTE · 5 headcount
Partner1.00 FTE (23%) · 1 hc
Salaried2.19 FTE (51%) · 3 hc
Training (ST/F)1.07 FTE (25%) · 1 hc
Admin / Non-clinical9.03 FTE · 10 headcount
Management1.00 FTE (11%) · 1 hc
Reception / Admin7.80 FTE (86%) · 8 hc
Other0.23 FTE (3%) · 1 hc
Direct Patient Care3.20 FTE · 5 headcount
Pharmacist1.20 FTE (37%) · 2 hc
HCA / Nursing Assistant1.00 FTE (31%) · 1 hc
Social Prescriber0.40 FTE (13%) · 1 hc
Other0.60 FTE (19%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0303710GP · 2024-03: 3 FTEGP · 2024-04: 3 FTEGP · 2024-05: 3 FTEGP · 2024-06: 3 FTEGP · 2024-07: 3 FTEGP · 2024-08: 3 FTEGP · 2024-09: 3 FTEGP · 2024-10: 3 FTEGP · 2024-11: 3 FTEGP · 2024-12: 3 FTEGP · 2025-01: 3 FTEGP · 2025-02: 4 FTEGP · 2025-03: 5 FTEGP · 2025-04: 4 FTEGP · 2025-05: 4 FTEGP · 2025-06: 4 FTEGP · 2025-07: 4 FTEGP · 2025-08: 3 FTEGP · 2025-09: 4 FTEGP · 2025-10: 4 FTEGP · 2025-11: 4 FTEGP · 2025-12: 4 FTEGP · 2026-01: 4 FTEGP · 2026-02: 4 FTEGP · 2026-03: 4 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 0 FTENurse · 2025-03: 0 FTENurse · 2025-04: 0 FTENurse · 2025-05: 0 FTENurse · 2025-06: 0 FTENurse · 2025-07: 0 FTENurse · 2025-08: 0 FTENurse · 2025-09: 0 FTENurse · 2025-10: 0 FTENurse · 2025-11: 0 FTENurse · 2025-12: 0 FTENurse · 2026-01: 0 FTENurse · 2026-02: 0 FTENurse · 2026-03: 0 FTEDPC · 2024-03: 2 FTEDPC · 2024-04: 2 FTEDPC · 2024-05: 3 FTEDPC · 2024-06: 3 FTEDPC · 2024-07: 3 FTEDPC · 2024-08: 3 FTEDPC · 2024-09: 3 FTEDPC · 2024-10: 3 FTEDPC · 2024-11: 3 FTEDPC · 2024-12: 3 FTEDPC · 2025-01: 3 FTEDPC · 2025-02: 3 FTEDPC · 2025-03: 4 FTEDPC · 2025-04: 4 FTEDPC · 2025-05: 4 FTEDPC · 2025-06: 4 FTEDPC · 2025-07: 4 FTEDPC · 2025-08: 4 FTEDPC · 2025-09: 4 FTEDPC · 2025-10: 4 FTEDPC · 2025-11: 3 FTEDPC · 2025-12: 3 FTEDPC · 2026-01: 4 FTEDPC · 2026-02: 4 FTEDPC · 2026-03: 3 FTEAdmin · 2024-03: 8 FTEAdmin · 2024-04: 8 FTEAdmin · 2024-05: 8 FTEAdmin · 2024-06: 8 FTEAdmin · 2024-07: 6 FTEAdmin · 2024-08: 6 FTEAdmin · 2024-09: 6 FTEAdmin · 2024-10: 6 FTEAdmin · 2024-11: 7 FTEAdmin · 2024-12: 7 FTEAdmin · 2025-01: 7 FTEAdmin · 2025-02: 7 FTEAdmin · 2025-03: 7 FTEAdmin · 2025-04: 6 FTEAdmin · 2025-05: 7 FTEAdmin · 2025-06: 7 FTEAdmin · 2025-07: 7 FTEAdmin · 2025-08: 9 FTEAdmin · 2025-09: 8 FTEAdmin · 2025-10: 8 FTEAdmin · 2025-11: 9 FTEAdmin · 2025-12: 9 FTEAdmin · 2026-01: 9 FTEAdmin · 2026-02: 8 FTEAdmin · 2026-03: 9 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good54.0%
Phone easy30.8%
Website easy62.5%
100.0% coverage

Prescribing volume

0.78

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.