GP Practice

Royal Primary Care Chesterfield

Y04995

Compare to

Registered patients

18,854

NHS Digital list size

GP FTE

17.15

NHS Digital workforce

Patients per GP FTE

1,099

Items per patient

2.35

prescribing volume

GPPS overall good

68.9%

patient experience

Access KPIs · August 2025

Same-day %

28.4%

Month: August 2025

Appts per 1K patients

342

all bookings (incl. triage)

Patient contacts per 1K

307

F2F + phone + video only

28+ day backlog

13%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face73.0%
Telephone16.9%
Triage1.9%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %28.4%43.0%-14.6%
Face-to-face %73.0%58.4%+14.6%
Telephone %16.9%21.9%-5.0%
Appts per 1K341.5479.7-138.2
Triage %1.9%8.7%-6.8%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080285785Same-day % · 2023-07: 32.6%Same-day % · 2023-08: 34.0%Same-day % · 2023-09: 26.6%Same-day % · 2023-10: 30.4%Same-day % · 2023-12: 30.0%Same-day % · 2024-01: 31.6%Same-day % · 2024-02: 30.2%Same-day % · 2024-03: 28.3%Same-day % · 2024-04: 28.4%Same-day % · 2024-05: 27.6%Same-day % · 2024-06: 30.9%Same-day % · 2024-07: 30.7%Same-day % · 2024-08: 32.6%Same-day % · 2024-09: 27.9%Same-day % · 2024-11: 30.0%Same-day % · 2024-12: 32.5%Same-day % · 2025-01: 31.1%Same-day % · 2025-02: 30.3%Same-day % · 2025-03: 30.9%Same-day % · 2025-04: 31.7%Same-day % · 2025-05: 30.1%Same-day % · 2025-06: 26.8%Same-day % · 2025-07: 27.4%Same-day % · 2025-08: 28.4%F2F % · 2023-07: 67.0%F2F % · 2023-08: 69.9%F2F % · 2023-09: 75.7%F2F % · 2023-10: 68.8%F2F % · 2023-12: 74.3%F2F % · 2024-01: 69.7%F2F % · 2024-02: 74.6%F2F % · 2024-03: 75.4%F2F % · 2024-04: 75.9%F2F % · 2024-05: 73.9%F2F % · 2024-06: 74.9%F2F % · 2024-07: 70.1%F2F % · 2024-08: 72.7%F2F % · 2024-09: 73.4%F2F % · 2024-11: 72.0%F2F % · 2024-12: 68.9%F2F % · 2025-01: 70.8%F2F % · 2025-02: 69.4%F2F % · 2025-03: 70.5%F2F % · 2025-04: 67.9%F2F % · 2025-05: 67.8%F2F % · 2025-06: 69.8%F2F % · 2025-07: 71.3%F2F % · 2025-08: 73.0%Phone % · 2023-07: 24.8%Phone % · 2023-08: 19.0%Phone % · 2023-09: 15.8%Phone % · 2023-10: 20.2%Phone % · 2023-12: 12.5%Phone % · 2024-01: 16.5%Phone % · 2024-02: 13.8%Phone % · 2024-03: 12.5%Phone % · 2024-04: 11.1%Phone % · 2024-05: 12.5%Phone % · 2024-06: 14.0%Phone % · 2024-07: 16.1%Phone % · 2024-08: 17.6%Phone % · 2024-09: 16.8%Phone % · 2024-11: 15.8%Phone % · 2024-12: 18.4%Phone % · 2025-01: 16.3%Phone % · 2025-02: 18.3%Phone % · 2025-03: 18.2%Phone % · 2025-04: 19.4%Phone % · 2025-05: 18.6%Phone % · 2025-06: 16.9%Phone % · 2025-07: 16.6%Phone % · 2025-08: 16.9%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-07: 16.6%Triage % · 2023-08: 11.2%Triage % · 2023-09: 9.1%Triage % · 2023-10: 12.4%Triage % · 2023-12: 1.9%Triage % · 2024-01: 0.0%Triage % · 2024-02: 3.7%Triage % · 2024-03: 2.6%Triage % · 2024-04: 1.7%Triage % · 2024-05: 1.5%Triage % · 2024-06: 1.7%Triage % · 2024-07: 1.6%Triage % · 2024-08: 1.7%Triage % · 2024-09: 1.5%Triage % · 2024-11: 1.4%Triage % · 2024-12: 1.5%Triage % · 2025-01: 1.8%Triage % · 2025-02: 1.6%Triage % · 2025-03: 1.7%Triage % · 2025-04: 1.7%Triage % · 2025-05: 1.7%Triage % · 2025-06: 1.8%Triage % · 2025-07: 1.8%Triage % · 2025-08: 1.9%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-085,3816,4927,6048,7152023-07: 5,961 appointments2023-08: 6,519 appointments2023-09: 8,060 appointments2023-10: 7,325 appointments2023-12: 5,704 appointments2024-01: 7,375 appointments2024-02: 7,692 appointments2024-03: 7,609 appointments2024-04: 7,244 appointments2024-05: 7,151 appointments2024-06: 7,204 appointments2024-07: 7,655 appointments2024-08: 7,006 appointments2024-09: 7,728 appointments2024-11: 8,180 appointments2024-12: 7,155 appointments2025-01: 8,392 appointments2025-02: 7,701 appointments2025-03: 7,211 appointments2025-04: 6,748 appointments2025-05: 7,140 appointments2025-06: 7,355 appointments2025-07: 7,486 appointments2025-08: 6,439 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-082853444034622023-07: 316.2 appts per 1,000 patients2023-08: 345.8 appts per 1,000 patients2023-09: 427.5 appts per 1,000 patients2023-10: 388.5 appts per 1,000 patients2023-12: 302.5 appts per 1,000 patients2024-01: 391.2 appts per 1,000 patients2024-02: 408 appts per 1,000 patients2024-03: 403.6 appts per 1,000 patients2024-04: 384.2 appts per 1,000 patients2024-05: 379.3 appts per 1,000 patients2024-06: 382.1 appts per 1,000 patients2024-07: 406 appts per 1,000 patients2024-08: 371.6 appts per 1,000 patients2024-09: 409.9 appts per 1,000 patients2024-11: 433.9 appts per 1,000 patients2024-12: 379.5 appts per 1,000 patients2025-01: 445.1 appts per 1,000 patients2025-02: 408.5 appts per 1,000 patients2025-03: 382.5 appts per 1,000 patients2025-04: 357.9 appts per 1,000 patients2025-05: 378.7 appts per 1,000 patients2025-06: 390.1 appts per 1,000 patients2025-07: 397.1 appts per 1,000 patients2025-08: 341.5 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 32.6%July 2023 · 1 day: 6.2%July 2023 · 2–7 days: 15.1%July 2023 · 8–14 days: 11.8%July 2023 · 15–21 days: 5.8%July 2023 · 22–28 days: 10.8%July 2023 · > 28 days: 17.6%August 2023 · Same day: 34.0%August 2023 · 1 day: 5.8%August 2023 · 2–7 days: 15.3%August 2023 · 8–14 days: 13.6%August 2023 · 15–21 days: 6.6%August 2023 · 22–28 days: 9.3%August 2023 · > 28 days: 15.5%September 2023 · Same day: 26.6%September 2023 · 1 day: 5.5%September 2023 · 2–7 days: 12.9%September 2023 · 8–14 days: 14.4%September 2023 · 15–21 days: 6.9%September 2023 · 22–28 days: 10.1%September 2023 · > 28 days: 23.6%October 2023 · Same day: 30.4%October 2023 · 1 day: 6.6%October 2023 · 2–7 days: 13.3%October 2023 · 8–14 days: 12.4%October 2023 · 15–21 days: 5.6%October 2023 · 22–28 days: 9.2%October 2023 · > 28 days: 22.5%December 2023 · Same day: 30.0%December 2023 · 1 day: 7.3%December 2023 · 2–7 days: 9.5%December 2023 · 8–14 days: 24.6%December 2023 · 15–21 days: 5.3%December 2023 · 22–28 days: 5.1%December 2023 · > 28 days: 18.2%January 2024 · Same day: 31.6%January 2024 · 1 day: 7.6%January 2024 · 2–7 days: 10.9%January 2024 · 8–14 days: 18.0%January 2024 · 15–21 days: 5.2%January 2024 · 22–28 days: 4.5%January 2024 · > 28 days: 22.2%February 2024 · Same day: 30.2%February 2024 · 1 day: 7.1%February 2024 · 2–7 days: 11.3%February 2024 · 8–14 days: 21.0%February 2024 · 15–21 days: 5.8%February 2024 · 22–28 days: 4.2%February 2024 · > 28 days: 20.4%March 2024 · Same day: 28.3%March 2024 · 1 day: 6.2%March 2024 · 2–7 days: 10.8%March 2024 · 8–14 days: 21.2%March 2024 · 15–21 days: 5.2%March 2024 · 22–28 days: 7.2%March 2024 · > 28 days: 21.2%April 2024 · Same day: 28.4%April 2024 · 1 day: 6.3%April 2024 · 2–7 days: 11.9%April 2024 · 8–14 days: 18.4%April 2024 · 15–21 days: 6.5%April 2024 · 22–28 days: 7.8%April 2024 · > 28 days: 20.8%May 2024 · Same day: 27.6%May 2024 · 1 day: 6.7%May 2024 · 2–7 days: 11.2%May 2024 · 8–14 days: 23.2%May 2024 · 15–21 days: 5.2%May 2024 · 22–28 days: 8.1%May 2024 · > 28 days: 18.0%June 2024 · Same day: 30.9%June 2024 · 1 day: 5.9%June 2024 · 2–7 days: 10.3%June 2024 · 8–14 days: 22.6%June 2024 · 15–21 days: 4.4%June 2024 · 22–28 days: 7.2%June 2024 · > 28 days: 18.7%July 2024 · Same day: 30.7%July 2024 · 1 day: 6.4%July 2024 · 2–7 days: 11.1%July 2024 · 8–14 days: 20.6%July 2024 · 15–21 days: 5.4%July 2024 · 22–28 days: 5.6%July 2024 · > 28 days: 20.3%August 2024 · Same day: 32.6%August 2024 · 1 day: 7.1%August 2024 · 2–7 days: 10.6%August 2024 · 8–14 days: 21.4%August 2024 · 15–21 days: 4.4%August 2024 · 22–28 days: 5.8%August 2024 · > 28 days: 18.2%September 2024 · Same day: 27.9%September 2024 · 1 day: 7.3%September 2024 · 2–7 days: 14.3%September 2024 · 8–14 days: 19.6%September 2024 · 15–21 days: 5.8%September 2024 · 22–28 days: 6.3%September 2024 · > 28 days: 18.9%November 2024 · Same day: 30.0%November 2024 · 1 day: 7.2%November 2024 · 2–7 days: 12.1%November 2024 · 8–14 days: 18.9%November 2024 · 15–21 days: 5.8%November 2024 · 22–28 days: 6.8%November 2024 · > 28 days: 19.3%December 2024 · Same day: 32.5%December 2024 · 1 day: 6.9%December 2024 · 2–7 days: 10.7%December 2024 · 8–14 days: 22.5%December 2024 · 15–21 days: 6.2%December 2024 · 22–28 days: 4.2%December 2024 · > 28 days: 17.0%January 2025 · Same day: 31.1%January 2025 · 1 day: 6.5%January 2025 · 2–7 days: 11.9%January 2025 · 8–14 days: 21.9%January 2025 · 15–21 days: 5.9%January 2025 · 22–28 days: 6.5%January 2025 · > 28 days: 16.2%February 2025 · Same day: 30.3%February 2025 · 1 day: 6.5%February 2025 · 2–7 days: 11.7%February 2025 · 8–14 days: 22.0%February 2025 · 15–21 days: 8.5%February 2025 · 22–28 days: 7.1%February 2025 · > 28 days: 13.9%March 2025 · Same day: 30.9%March 2025 · 1 day: 6.8%March 2025 · 2–7 days: 11.1%March 2025 · 8–14 days: 19.8%March 2025 · 15–21 days: 6.6%March 2025 · 22–28 days: 8.5%March 2025 · > 28 days: 16.3%April 2025 · Same day: 31.7%April 2025 · 1 day: 8.0%April 2025 · 2–7 days: 11.7%April 2025 · 8–14 days: 20.7%April 2025 · 15–21 days: 6.7%April 2025 · 22–28 days: 7.9%April 2025 · > 28 days: 13.3%May 2025 · Same day: 30.1%May 2025 · 1 day: 8.4%May 2025 · 2–7 days: 12.3%May 2025 · 8–14 days: 21.0%May 2025 · 15–21 days: 6.8%May 2025 · 22–28 days: 5.1%May 2025 · > 28 days: 16.3%June 2025 · Same day: 26.8%June 2025 · 1 day: 7.7%June 2025 · 2–7 days: 14.6%June 2025 · 8–14 days: 21.1%June 2025 · 15–21 days: 9.2%June 2025 · 22–28 days: 7.2%June 2025 · > 28 days: 13.5%July 2025 · Same day: 27.4%July 2025 · 1 day: 8.1%July 2025 · 2–7 days: 15.6%July 2025 · 8–14 days: 19.7%July 2025 · 15–21 days: 8.4%July 2025 · 22–28 days: 8.0%July 2025 · > 28 days: 12.8%August 2025 · Same day: 28.4%August 2025 · 1 day: 7.1%August 2025 · 2–7 days: 12.9%August 2025 · 8–14 days: 22.7%August 2025 · 15–21 days: 8.9%August 2025 · 22–28 days: 7.0%August 2025 · > 28 days: 13.0%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

MEDIUMscore 68/100
  • Moderate demand
  • Low same-day access (27.5%)
  • High long-wait rate (13.1% over 28d)

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-0.6%
Face-to-face %+1%
Telephone %-2.7%
Same-day %-2.8%
Appts per 1K-0.6%
Triage %+2.5%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

In August 2025, the practice saw a notable increase in the triage percentage, rising to 1.9 from the trailing average of 1.6. This is a significant anomaly, suggesting a potential shift in how appointments are being managed.

Several trends are worth noting. The triage percentage has been increasing steadily, up by 2.5% over the period. Conversely, the same-day appointment percentage has decreased by 2.8%, and the telephone appointment percentage has fallen by 2.7%. These shifts could indicate changes in patient preferences or operational adjustments.

To investigate these trends, the practice manager should review the triage process to understand the increase. Additionally, examining the drop in same-day and telephone appointments could reveal underlying issues or changes in patient access patterns.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

triagePct2025-08
value 1.9 · avg 1.6 ± 0.1
total2025-08
value 6439 · avg 7479.8 ± 459.4
sameDayPct2025-06
value 26.8 · avg 30.5 ± 1.5
dnaRate2024-04
value 6.6 · avg 4.9 ± 0.8
triagePct2024-01
value 0 · avg 12.8 ± 4.1
triagePct2023-12
value 1.9 · avg 13.9 ± 2.5
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

triagePct2024-04
2.6 → 1.7 (-32.1%)
triagePct2024-03
3.7 → 2.6 (-30.1%)
phonePct2024-01
12.5 → 16.5 (+32%)
triagePct2024-01
1.9 → 0 (-100%)
phonePct2023-12
20.2 → 12.5 (-38.1%)
triagePct2023-12
12.4 → 1.9 (-84.2%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

CQC inspection likelihood

highscore 87/100medium confidence
Last inspection: 2022-07-05 · 45 months ago
  • Current rating is good, and the latest CQC assessment date is 2022-07-05 (45 months ago).
  • This matches the current focused-assessment cohort profile (Good/Outstanding with report window 2017–2022).
  • Model is directional: 2 supporting signals are currently unavailable.
  • CQC focused assessments reference 10 non-clinical quality statements and typically provide at least 5 working days notice.

Modelled likelihood of a CQC inspection in the next 12 months. Combines current rating, time since last inspection, and recent regulatory activity. Not an official CQC indicator.

Workforce capacity

GP FTE

17.15

Nurse FTE

14.59

Direct Patient Care FTE

7.11

Admin FTE

45.01

1 practices reporting · 100.0% coverage

Staff group mix

GP17.1 FTE · 20%
Nurse14.6 FTE · 17%
Direct Patient Care7.1 FTE · 8%
Admin45.0 FTE · 54%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP17.15 FTE · 20 headcount
Salaried11.81 FTE (69%) · 15 hc
Training (ST/F)5.34 FTE (31%) · 5 hc
Nurses14.59 FTE · 16 headcount
Practice Nurse9.56 FTE (66%) · 10 hc
Advanced / Specialist5.03 FTE (34%) · 6 hc
Admin / Non-clinical45.01 FTE · 57 headcount
Management4.53 FTE (10%) · 5 hc
Reception / Admin27.53 FTE (61%) · 37 hc
Apprentice1.00 FTE (2%) · 1 hc
Other11.95 FTE (27%) · 14 hc
Direct Patient Care7.11 FTE · 8 headcount
HCA / Nursing Assistant5.12 FTE (72%) · 6 hc
Other1.99 FTE (28%) · 2 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-031183450GP · 2024-03: 21 FTEGP · 2024-04: 20 FTEGP · 2024-05: 20 FTEGP · 2024-06: 20 FTEGP · 2024-07: 20 FTEGP · 2024-08: 21 FTEGP · 2024-09: 20 FTEGP · 2024-10: 19 FTEGP · 2024-11: 20 FTEGP · 2024-12: 20 FTEGP · 2025-01: 18 FTEGP · 2025-02: 18 FTEGP · 2025-03: 18 FTEGP · 2025-04: 20 FTEGP · 2025-05: 18 FTEGP · 2025-06: 18 FTEGP · 2025-07: 18 FTEGP · 2025-08: 16 FTEGP · 2025-09: 16 FTEGP · 2025-10: 17 FTEGP · 2025-11: 17 FTEGP · 2025-12: 18 FTEGP · 2026-01: 17 FTEGP · 2026-02: 17 FTEGP · 2026-03: 17 FTENurse · 2024-03: 11 FTENurse · 2024-04: 12 FTENurse · 2024-05: 12 FTENurse · 2024-06: 12 FTENurse · 2024-07: 12 FTENurse · 2024-08: 12 FTENurse · 2024-09: 12 FTENurse · 2024-10: 12 FTENurse · 2024-11: 12 FTENurse · 2024-12: 13 FTENurse · 2025-01: 13 FTENurse · 2025-02: 14 FTENurse · 2025-03: 14 FTENurse · 2025-04: 14 FTENurse · 2025-05: 14 FTENurse · 2025-06: 14 FTENurse · 2025-07: 15 FTENurse · 2025-08: 15 FTENurse · 2025-09: 15 FTENurse · 2025-10: 15 FTENurse · 2025-11: 15 FTENurse · 2025-12: 15 FTENurse · 2026-01: 15 FTENurse · 2026-02: 15 FTENurse · 2026-03: 15 FTEDPC · 2024-03: 6 FTEDPC · 2024-04: 6 FTEDPC · 2024-05: 6 FTEDPC · 2024-06: 6 FTEDPC · 2024-07: 6 FTEDPC · 2024-08: 6 FTEDPC · 2024-09: 6 FTEDPC · 2024-10: 7 FTEDPC · 2024-11: 7 FTEDPC · 2024-12: 7 FTEDPC · 2025-01: 7 FTEDPC · 2025-02: 7 FTEDPC · 2025-03: 7 FTEDPC · 2025-04: 7 FTEDPC · 2025-05: 7 FTEDPC · 2025-06: 7 FTEDPC · 2025-07: 7 FTEDPC · 2025-08: 7 FTEDPC · 2025-09: 7 FTEDPC · 2025-10: 7 FTEDPC · 2025-11: 7 FTEDPC · 2025-12: 7 FTEDPC · 2026-01: 7 FTEDPC · 2026-02: 7 FTEDPC · 2026-03: 7 FTEAdmin · 2024-03: 40 FTEAdmin · 2024-04: 39 FTEAdmin · 2024-05: 39 FTEAdmin · 2024-06: 39 FTEAdmin · 2024-07: 39 FTEAdmin · 2024-08: 39 FTEAdmin · 2024-09: 39 FTEAdmin · 2024-10: 40 FTEAdmin · 2024-11: 40 FTEAdmin · 2024-12: 39 FTEAdmin · 2025-01: 39 FTEAdmin · 2025-02: 41 FTEAdmin · 2025-03: 41 FTEAdmin · 2025-04: 41 FTEAdmin · 2025-05: 43 FTEAdmin · 2025-06: 44 FTEAdmin · 2025-07: 44 FTEAdmin · 2025-08: 46 FTEAdmin · 2025-09: 46 FTEAdmin · 2025-10: 45 FTEAdmin · 2025-11: 45 FTEAdmin · 2025-12: 42 FTEAdmin · 2026-01: 42 FTEAdmin · 2026-02: 44 FTEAdmin · 2026-03: 45 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good68.9%
Phone easy11.3%
Website easy59.8%
100.0% coverage

Prescribing volume

2.35

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.