GP Practice

Bhf Lundwood Surgery

Y05364

Compare to

Registered patients

3,705

NHS Digital list size

GP FTE

2.02

NHS Digital workforce

Patients per GP FTE

1,834

Items per patient

2.41

prescribing volume

GPPS overall good

80.1%

patient experience

Access KPIs · August 2025

Same-day %

40.9%

Month: August 2025

Appts per 1K patients

580

all bookings (incl. triage)

Patient contacts per 1K

567

F2F + phone + video only

28+ day backlog

9.2%

long-wait share

Source: NHS Digital appointments dataset (latest published month).

Operating model mix · August 2025

Face-to-face82.1%
Telephone15.6%

Share of appointments by delivery channel in the latest reporting month.

vs National average

KPIThis practiceNational avgΔ
Same-day %40.9%43.0%-2.1%
Face-to-face %82.1%58.4%+23.7%
Telephone %15.6%21.9%-6.3%
Appts per 1K580.0479.7+100.3
Triage %0.0%8.7%-8.7%

National averages computed across 6,144 GP practices. Green Δ = above national for "higher is better" KPIs; red = the opposite.

Access trend (last 12 months)

2023-072024-082025-080336699Same-day % · 2023-07: 43.5%Same-day % · 2023-08: 38.4%Same-day % · 2023-09: 31.9%Same-day % · 2023-10: 38.4%Same-day % · 2023-12: 40.4%Same-day % · 2024-01: 37.5%Same-day % · 2024-02: 38.6%Same-day % · 2024-03: 38.0%Same-day % · 2024-04: 42.6%Same-day % · 2024-05: 39.0%Same-day % · 2024-06: 38.7%Same-day % · 2024-07: 38.9%Same-day % · 2024-08: 38.2%Same-day % · 2024-09: 37.2%Same-day % · 2024-11: 37.0%Same-day % · 2024-12: 36.1%Same-day % · 2025-01: 40.2%Same-day % · 2025-02: 36.9%Same-day % · 2025-03: 35.7%Same-day % · 2025-04: 35.8%Same-day % · 2025-05: 38.4%Same-day % · 2025-06: 39.5%Same-day % · 2025-07: 37.1%Same-day % · 2025-08: 40.9%F2F % · 2023-07: 87.8%F2F % · 2023-08: 86.6%F2F % · 2023-09: 88.8%F2F % · 2023-10: 84.3%F2F % · 2023-12: 84.8%F2F % · 2024-01: 86.4%F2F % · 2024-02: 84.8%F2F % · 2024-03: 85.4%F2F % · 2024-04: 83.4%F2F % · 2024-05: 88.3%F2F % · 2024-06: 85.3%F2F % · 2024-07: 82.9%F2F % · 2024-08: 82.6%F2F % · 2024-09: 83.8%F2F % · 2024-11: 83.8%F2F % · 2024-12: 84.9%F2F % · 2025-01: 82.0%F2F % · 2025-02: 80.9%F2F % · 2025-03: 81.7%F2F % · 2025-04: 83.0%F2F % · 2025-05: 83.4%F2F % · 2025-06: 84.5%F2F % · 2025-07: 83.9%F2F % · 2025-08: 82.1%Phone % · 2023-07: 11.6%Phone % · 2023-08: 11.5%Phone % · 2023-09: 10.1%Phone % · 2023-10: 14.6%Phone % · 2023-12: 14.2%Phone % · 2024-01: 12.2%Phone % · 2024-02: 13.4%Phone % · 2024-03: 12.8%Phone % · 2024-04: 14.9%Phone % · 2024-05: 9.8%Phone % · 2024-06: 13.3%Phone % · 2024-07: 14.4%Phone % · 2024-08: 15.4%Phone % · 2024-09: 13.8%Phone % · 2024-11: 15.3%Phone % · 2024-12: 13.6%Phone % · 2025-01: 15.7%Phone % · 2025-02: 17.5%Phone % · 2025-03: 17.6%Phone % · 2025-04: 15.0%Phone % · 2025-05: 15.7%Phone % · 2025-06: 14.5%Phone % · 2025-07: 14.2%Phone % · 2025-08: 15.6%Video % · 2023-07: 0.0%Video % · 2023-08: 0.0%Video % · 2023-09: 0.0%Video % · 2023-10: 0.0%Video % · 2023-12: 0.0%Video % · 2024-01: 0.0%Video % · 2024-02: 0.0%Video % · 2024-03: 0.0%Video % · 2024-04: 0.0%Video % · 2024-05: 0.0%Video % · 2024-06: 0.0%Video % · 2024-07: 0.0%Video % · 2024-08: 0.0%Video % · 2024-09: 0.0%Video % · 2024-11: 0.0%Video % · 2024-12: 0.0%Video % · 2025-01: 0.0%Video % · 2025-02: 0.0%Video % · 2025-03: 0.0%Video % · 2025-04: 0.0%Video % · 2025-05: 0.0%Video % · 2025-06: 0.0%Video % · 2025-07: 0.0%Video % · 2025-08: 0.0%Triage % · 2023-07: 3.4%Triage % · 2023-08: 3.1%Triage % · 2023-09: 1.5%Triage % · 2023-10: 4.1%Triage % · 2023-12: 2.6%Triage % · 2024-01: 3.2%Triage % · 2024-02: 1.5%Triage % · 2024-03: 1.3%Triage % · 2024-04: 0.0%Triage % · 2024-05: 0.0%Triage % · 2024-06: 0.0%Triage % · 2024-07: 0.0%Triage % · 2024-08: 0.0%Triage % · 2024-09: 0.0%Triage % · 2024-11: 0.0%Triage % · 2024-12: 0.0%Triage % · 2025-01: 0.0%Triage % · 2025-02: 0.0%Triage % · 2025-03: 0.0%Triage % · 2025-04: 0.0%Triage % · 2025-05: 0.0%Triage % · 2025-06: 0.0%Triage % · 2025-07: 0.0%Triage % · 2025-08: 0.0%

NHS Digital appointments dataset · last 24 months (2023-07 → 2025-08). Click a chip to toggle a series; the y-axis re-zooms to fit.

Total appointments (last 12 months)

2023-072024-082025-081,8462,1692,4932,8162023-07: 1,940 appointments2023-08: 2,104 appointments2023-09: 2,578 appointments2023-10: 2,499 appointments2023-12: 1,949 appointments2024-01: 2,393 appointments2024-02: 2,344 appointments2024-03: 2,030 appointments2024-04: 2,161 appointments2024-05: 2,040 appointments2024-06: 2,130 appointments2024-07: 2,537 appointments2024-08: 2,214 appointments2024-09: 2,436 appointments2024-11: 2,281 appointments2024-12: 2,144 appointments2025-01: 2,601 appointments2025-02: 2,569 appointments2025-03: 2,574 appointments2025-04: 2,339 appointments2025-05: 2,186 appointments2025-06: 2,331 appointments2025-07: 2,722 appointments2025-08: 2,149 appointments

Raw appointment count per month, last 24 months. Single-practice count.

Demand — appointments per 1,000 patients (last 12 months)

2023-072024-082025-084985866737602023-07: 523.6 appts per 1,000 patients2023-08: 567.9 appts per 1,000 patients2023-09: 695.8 appts per 1,000 patients2023-10: 674.5 appts per 1,000 patients2023-12: 526 appts per 1,000 patients2024-01: 645.9 appts per 1,000 patients2024-02: 632.7 appts per 1,000 patients2024-03: 547.9 appts per 1,000 patients2024-04: 583.3 appts per 1,000 patients2024-05: 550.6 appts per 1,000 patients2024-06: 574.9 appts per 1,000 patients2024-07: 684.8 appts per 1,000 patients2024-08: 597.6 appts per 1,000 patients2024-09: 657.5 appts per 1,000 patients2024-11: 615.7 appts per 1,000 patients2024-12: 578.7 appts per 1,000 patients2025-01: 702 appts per 1,000 patients2025-02: 693.4 appts per 1,000 patients2025-03: 694.7 appts per 1,000 patients2025-04: 631.3 appts per 1,000 patients2025-05: 590 appts per 1,000 patients2025-06: 629.1 appts per 1,000 patients2025-07: 734.7 appts per 1,000 patients2025-08: 580 appts per 1,000 patients

Monthly appointments per 1,000 registered patients — list-size-normalised demand. Last 24 months.

Wait time distribution · last 24 months

0%25%50%75%100%July 2023 · Same day: 43.5%July 2023 · 1 day: 5.7%July 2023 · 2–7 days: 17.0%July 2023 · 8–14 days: 11.5%July 2023 · 15–21 days: 10.9%July 2023 · 22–28 days: 8.0%July 2023 · > 28 days: 3.4%August 2023 · Same day: 38.4%August 2023 · 1 day: 6.9%August 2023 · 2–7 days: 17.3%August 2023 · 8–14 days: 8.9%August 2023 · 15–21 days: 12.5%August 2023 · 22–28 days: 10.7%August 2023 · > 28 days: 5.1%September 2023 · Same day: 31.9%September 2023 · 1 day: 6.3%September 2023 · 2–7 days: 17.9%September 2023 · 8–14 days: 11.9%September 2023 · 15–21 days: 11.6%September 2023 · 22–28 days: 7.1%September 2023 · > 28 days: 13.4%October 2023 · Same day: 38.4%October 2023 · 1 day: 8.2%October 2023 · 2–7 days: 19.8%October 2023 · 8–14 days: 12.6%October 2023 · 15–21 days: 9.9%October 2023 · 22–28 days: 7.8%October 2023 · > 28 days: 3.2%December 2023 · Same day: 40.4%December 2023 · 1 day: 7.0%December 2023 · 2–7 days: 15.8%December 2023 · 8–14 days: 12.3%December 2023 · 15–21 days: 11.3%December 2023 · 22–28 days: 9.0%December 2023 · > 28 days: 4.2%January 2024 · Same day: 37.5%January 2024 · 1 day: 7.6%January 2024 · 2–7 days: 17.3%January 2024 · 8–14 days: 10.5%January 2024 · 15–21 days: 8.9%January 2024 · 22–28 days: 7.4%January 2024 · > 28 days: 10.7%February 2024 · Same day: 38.6%February 2024 · 1 day: 7.6%February 2024 · 2–7 days: 17.3%February 2024 · 8–14 days: 10.2%February 2024 · 15–21 days: 7.7%February 2024 · 22–28 days: 12.8%February 2024 · > 28 days: 5.7%March 2024 · Same day: 38.0%March 2024 · 1 day: 6.2%March 2024 · 2–7 days: 18.5%March 2024 · 8–14 days: 11.6%March 2024 · 15–21 days: 8.0%March 2024 · 22–28 days: 10.2%March 2024 · > 28 days: 7.4%April 2024 · Same day: 42.6%April 2024 · 1 day: 6.1%April 2024 · 2–7 days: 17.4%April 2024 · 8–14 days: 10.0%April 2024 · 15–21 days: 7.6%April 2024 · 22–28 days: 12.6%April 2024 · > 28 days: 3.7%May 2024 · Same day: 39.0%May 2024 · 1 day: 7.2%May 2024 · 2–7 days: 15.9%May 2024 · 8–14 days: 12.6%May 2024 · 15–21 days: 6.7%May 2024 · 22–28 days: 10.6%May 2024 · > 28 days: 8.0%June 2024 · Same day: 38.7%June 2024 · 1 day: 8.4%June 2024 · 2–7 days: 17.1%June 2024 · 8–14 days: 12.5%June 2024 · 15–21 days: 8.7%June 2024 · 22–28 days: 9.2%June 2024 · > 28 days: 5.4%July 2024 · Same day: 38.9%July 2024 · 1 day: 7.4%July 2024 · 2–7 days: 18.5%July 2024 · 8–14 days: 11.7%July 2024 · 15–21 days: 10.0%July 2024 · 22–28 days: 8.5%July 2024 · > 28 days: 5.0%August 2024 · Same day: 38.2%August 2024 · 1 day: 7.7%August 2024 · 2–7 days: 20.5%August 2024 · 8–14 days: 12.4%August 2024 · 15–21 days: 9.5%August 2024 · 22–28 days: 8.0%August 2024 · > 28 days: 3.7%September 2024 · Same day: 37.2%September 2024 · 1 day: 9.1%September 2024 · 2–7 days: 20.7%September 2024 · 8–14 days: 13.1%September 2024 · 15–21 days: 8.8%September 2024 · 22–28 days: 8.0%September 2024 · > 28 days: 3.0%November 2024 · Same day: 37.0%November 2024 · 1 day: 6.5%November 2024 · 2–7 days: 19.0%November 2024 · 8–14 days: 14.7%November 2024 · 15–21 days: 8.4%November 2024 · 22–28 days: 8.2%November 2024 · > 28 days: 6.2%December 2024 · Same day: 36.1%December 2024 · 1 day: 6.9%December 2024 · 2–7 days: 21.0%December 2024 · 8–14 days: 13.2%December 2024 · 15–21 days: 7.6%December 2024 · 22–28 days: 8.1%December 2024 · > 28 days: 7.0%January 2025 · Same day: 40.2%January 2025 · 1 day: 8.5%January 2025 · 2–7 days: 20.2%January 2025 · 8–14 days: 10.2%January 2025 · 15–21 days: 7.9%January 2025 · 22–28 days: 7.0%January 2025 · > 28 days: 6.0%February 2025 · Same day: 36.9%February 2025 · 1 day: 7.2%February 2025 · 2–7 days: 19.8%February 2025 · 8–14 days: 13.7%February 2025 · 15–21 days: 9.2%February 2025 · 22–28 days: 9.7%February 2025 · > 28 days: 3.5%March 2025 · Same day: 35.7%March 2025 · 1 day: 8.0%March 2025 · 2–7 days: 21.3%March 2025 · 8–14 days: 11.4%March 2025 · 15–21 days: 5.7%March 2025 · 22–28 days: 10.8%March 2025 · > 28 days: 7.1%April 2025 · Same day: 35.8%April 2025 · 1 day: 7.3%April 2025 · 2–7 days: 18.7%April 2025 · 8–14 days: 10.2%April 2025 · 15–21 days: 9.7%April 2025 · 22–28 days: 12.4%April 2025 · > 28 days: 5.9%May 2025 · Same day: 38.4%May 2025 · 1 day: 6.4%May 2025 · 2–7 days: 17.2%May 2025 · 8–14 days: 11.3%May 2025 · 15–21 days: 8.8%May 2025 · 22–28 days: 8.9%May 2025 · > 28 days: 9.0%June 2025 · Same day: 39.5%June 2025 · 1 day: 5.9%June 2025 · 2–7 days: 17.1%June 2025 · 8–14 days: 14.7%June 2025 · 15–21 days: 9.3%June 2025 · 22–28 days: 8.7%June 2025 · > 28 days: 4.8%July 2025 · Same day: 37.1%July 2025 · 1 day: 6.4%July 2025 · 2–7 days: 21.2%July 2025 · 8–14 days: 11.5%July 2025 · 15–21 days: 9.3%July 2025 · 22–28 days: 9.2%July 2025 · > 28 days: 5.4%August 2025 · Same day: 40.9%August 2025 · 1 day: 6.0%August 2025 · 2–7 days: 16.4%August 2025 · 8–14 days: 11.2%August 2025 · 15–21 days: 7.3%August 2025 · 22–28 days: 9.0%August 2025 · > 28 days: 9.2%Jul '23Oct '23Feb '24May '24Aug '24Dec '24Mar '25Jun '25Aug '25
Same day
1 day
2–7 days
8–14 days
15–21 days
22–28 days
> 28 days

Share of booked appointments by booking-to-appointment wait, one stacked bar per published month. Greener bars = stronger same-day access; redder bars = longer-wait backlog. Defaults to the last 24 months (max 24 on the public surface).

Demand pressure

HIGHscore 70/100
  • Very high demand (>500 appts/1K)
  • Elevated DNA rate (6.1%)
  • Below-average same-day access
  • Elevated long-wait rate

Composite score across appointment volume, same-day access and long-wait share over the last 3 months.

6-month trends

KPIDirectionSlope (rel %)
Total appointments-1%
Face-to-face %+0.2%
Telephone %-2.5%
Same-day %+2.3%
Appts per 1K-1%
Triage %0%

Linear regression slope over the last 6 months, expressed as a percentage of the trailing average. Up arrows on triage / waits are unfavourable; up arrows on F2F / same-day are favourable.

Trends & anomalies — AI summary

This month, the DNA rate is notably higher at 7.8% compared to the practice's trailing average of 5.8%. This is a significant increase and could indicate a potential issue with patient attendance.

Several trends are worth noting. The DNA rate has increased by 30.4% from the previous month, which could suggest a shift in patient behavior or an operational challenge. Additionally, the same-day appointment percentage has risen by 2.3%, which might reflect a change in patient demand or booking practices.

To investigate these trends, it would be prudent to review the DNA rate increase in 2025-08 to understand its causes. Also, verify if the rise in same-day appointments in 2025-08 aligns with any changes in patient demand or practice policies.

AI-generated from the analytics below (Amazon Nova Lite · data as of August 2025 · written today). The raw anomalies and step-change tables follow below for verification.

Anomalies detected (6)

sameDayPct2025-08
value 40.9 · avg 37.6 ± 1.4
dnaRate2025-08
value 7.8 · avg 5.8 ± 0.8
total2025-07
value 2722 · avg 2361.8 ± 169.1
dnaRate2025-04
value 4.4 · avg 5.9 ± 0.6
phonePct2025-02
value 17.5 · avg 13.7 ± 1.6
f2fPct2025-02
value 80.9 · avg 84.5 ± 1.7
Months where a KPI moved more than 2 standard deviations from its trailing 12-month average.

Step changes (6)

dnaRate2025-07
4.6 → 6 (+30.4%)
dnaRate2025-04
7 → 4.4 (-37.1%)
phonePct2024-06
9.8 → 13.3 (+35.7%)
phonePct2024-05
14.9 → 9.8 (-34.2%)
triagePct2024-04
1.3 → 0 (-100%)
triagePct2024-02
3.2 → 1.5 (-54.3%)
Month-on-month KPI changes greater than 30% — typically signal an operational or recording-policy shift.

Workforce capacity

GP FTE

2.02

Nurse FTE

1.33

Direct Patient Care FTE

1

Admin FTE

8

1 practices reporting · 100.0% coverage

Staff group mix

GP2.0 FTE · 16%
Nurse1.3 FTE · 11%
Direct Patient Care1.0 FTE · 8%
Admin8.0 FTE · 65%

Share of total FTE across reporting practices (excludes ARRS roles, which are surfaced separately at the PCN level).

Workforce composition

GP2.02 FTE · 3 headcount
Salaried2.02 FTE (100%) · 3 hc
Nurses1.33 FTE · 2 headcount
Practice Nurse0.69 FTE (52%) · 1 hc
Advanced / Specialist0.64 FTE (48%) · 1 hc
Admin / Non-clinical8.00 FTE · 11 headcount
Management1.00 FTE (13%) · 1 hc
Reception / Admin7.00 FTE (88%) · 10 hc
Direct Patient Care1.00 FTE · 1 headcount
HCA / Nursing Assistant1.00 FTE (100%) · 1 hc

Per-role breakdown of each staff group from the latest NHS Digital quarterly snapshot. GP roles split into Partner / Salaried / Training (ST1-ST4 / Foundation) / Locum / Retainer. Practice-level only — parent-level rollup planned.

Workforce trend

2024-032025-032026-0304711GP · 2024-03: 0 FTEGP · 2024-04: 0 FTEGP · 2024-05: 1 FTEGP · 2024-06: 1 FTEGP · 2024-07: 1 FTEGP · 2024-08: 1 FTEGP · 2024-09: 1 FTEGP · 2024-10: 1 FTEGP · 2024-11: 1 FTEGP · 2024-12: 1 FTEGP · 2025-01: 1 FTEGP · 2025-02: 1 FTEGP · 2025-03: 1 FTEGP · 2025-04: 1 FTEGP · 2025-05: 1 FTEGP · 2025-06: 1 FTEGP · 2025-07: 1 FTEGP · 2025-08: 1 FTEGP · 2025-09: 1 FTEGP · 2025-10: 2 FTEGP · 2025-11: 2 FTEGP · 2025-12: 2 FTEGP · 2026-01: 2 FTEGP · 2026-02: 2 FTEGP · 2026-03: 2 FTENurse · 2024-03: 1 FTENurse · 2024-04: 1 FTENurse · 2024-05: 1 FTENurse · 2024-06: 1 FTENurse · 2024-07: 1 FTENurse · 2024-08: 1 FTENurse · 2024-09: 1 FTENurse · 2024-10: 1 FTENurse · 2024-11: 1 FTENurse · 2024-12: 1 FTENurse · 2025-01: 1 FTENurse · 2025-02: 1 FTENurse · 2025-03: 1 FTENurse · 2025-04: 1 FTENurse · 2025-05: 1 FTENurse · 2025-06: 1 FTENurse · 2025-07: 1 FTENurse · 2025-08: 1 FTENurse · 2025-09: 1 FTENurse · 2025-10: 1 FTENurse · 2025-11: 1 FTENurse · 2025-12: 1 FTENurse · 2026-01: 1 FTENurse · 2026-02: 1 FTENurse · 2026-03: 1 FTEDPC · 2024-03: 1 FTEDPC · 2024-04: 1 FTEDPC · 2024-05: 1 FTEDPC · 2024-06: 1 FTEDPC · 2024-07: 1 FTEDPC · 2024-08: 1 FTEDPC · 2024-09: 1 FTEDPC · 2024-10: 1 FTEDPC · 2024-11: 1 FTEDPC · 2024-12: 1 FTEDPC · 2025-01: 1 FTEDPC · 2025-02: 1 FTEDPC · 2025-03: 1 FTEDPC · 2025-04: 1 FTEDPC · 2025-05: 1 FTEDPC · 2025-06: 1 FTEDPC · 2025-07: 1 FTEDPC · 2025-08: 1 FTEDPC · 2025-09: 1 FTEDPC · 2025-10: 1 FTEDPC · 2025-11: 1 FTEDPC · 2025-12: 1 FTEDPC · 2026-01: 1 FTEDPC · 2026-02: 1 FTEDPC · 2026-03: 1 FTEAdmin · 2024-03: 9 FTEAdmin · 2024-04: 9 FTEAdmin · 2024-05: 10 FTEAdmin · 2024-06: 10 FTEAdmin · 2024-07: 10 FTEAdmin · 2024-08: 10 FTEAdmin · 2024-09: 10 FTEAdmin · 2024-10: 10 FTEAdmin · 2024-11: 10 FTEAdmin · 2024-12: 10 FTEAdmin · 2025-01: 10 FTEAdmin · 2025-02: 10 FTEAdmin · 2025-03: 10 FTEAdmin · 2025-04: 9 FTEAdmin · 2025-05: 9 FTEAdmin · 2025-06: 9 FTEAdmin · 2025-07: 8 FTEAdmin · 2025-08: 8 FTEAdmin · 2025-09: 8 FTEAdmin · 2025-10: 8 FTEAdmin · 2025-11: 8 FTEAdmin · 2025-12: 8 FTEAdmin · 2026-01: 8 FTEAdmin · 2026-02: 8 FTEAdmin · 2026-03: 8 FTE

Source: NHS Digital General Practice Workforce — 25 snapshots (2024-03 → 2026-03). Y-axis zoomed to data range.

Patient experience (GPPS)

Overall good80.1%
Phone easy18.3%
Website easy70.0%
100.0% coverage

Prescribing volume

2.41

items per registered patient (latest published period)

1 practices · 100.0% coverage

Data sources: NHS Digital (patient list, appointments, workforce, QOF, GPPS, screening, prescribing), CQC API. Aggregations refreshed 5/26/2026.

Aggregate NHS data only · No individual patient data · No named-person contact details.Source: NHS Digital + NHS England open publications.