User support
How can we help?
Help using GP Widget, managing your content and supporting your team.
Self-service help
Getting started
Set up your account and find your way around.
Logging in and account access
Help creating an account or joining your organisation.
Using search
Find information in your knowledge space.
Using AI / Corpus
Ask the team about AI answers, sources and available features.
Managing resources and content
Guides to documents, links and collections.
Help and reference guides
Browse the existing GP Widget help library.
Do not include patient-identifiable information or confidential clinical information in support emails or service reports.
Email support
Contact support@gpwidget.com for help using the product. Support hours: Monday–Friday, 08:00–18:00 UK time, excluding English bank holidays. This is not a 24-hour support service.
Email supportLive Q&A and training
Ask about available team training, demonstrations and Q&A sessions, including video guidance where available.
Request session information